Can Birdeye trigger actions in Heartbeat, and Heartbeat in Birdeye?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Birdeye and Heartbeat?

No. Birdeye-to-Heartbeat automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Birdeye + Heartbeat Integration

Build marketing workflows between Birdeye and Heartbeat on a visual canvas — map fields once and let data flow.

Example: when Birdeye's "Watch Conversation Events" fires, WEXTL can "Create a Comment" in Heartbeat. Birdeye has 2 triggers (including Watch Conversation Events and Watch Events); Heartbeat has 16 actions (including Create a Comment, Create a Direct Chat, and Create an Invitation).

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Birdeye triggersHeartbeat actions

Birdeye workflow triggers

Heartbeat workflow actions

Frequently asked questions

Common questions about connecting Birdeye and Heartbeat.

Connect your Birdeye and Heartbeat accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

BirdeyeBrowse all Birdeye triggers, actions, and integrations.

HeartbeatBrowse all Heartbeat triggers, actions, and integrations.

Birdeye + Heartbeat Integration

Frequently asked questions

How do I connect Birdeye and Heartbeat?

What can I automate between Birdeye and Heartbeat?

Can Birdeye trigger actions in Heartbeat, and Heartbeat in Birdeye?

Do I need to write code to integrate Birdeye and Heartbeat?

Explore Birdeye and Heartbeat, or get started

Birdeye + Heartbeat Integration

Frequently asked questions

How do I connect Birdeye and Heartbeat?

What can I automate between Birdeye and Heartbeat?

Can Birdeye trigger actions in Heartbeat, and Heartbeat in Birdeye?

Do I need to write code to integrate Birdeye and Heartbeat?

Explore Birdeye and Heartbeat, or get started