Bitrix24 Integration

Online workspace for businesses with CRM, tasks, chats, and document storage. Connect Bitrix24 to AI driven workflows so CRM updates and follow ups happen automatically. Start from Watch New Companies and let Find Duplicates by Phone or Email or Get Activity handle the next step.

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Supported triggers and actions for Bitrix24 integration

Triggers can detect changes in Bitrix24 and run actions that can create, search or modify data inside Bitrix24 automatically [3] — exactly how you set them.

Watch New CompaniesTriggers when a new company is created.
Watch New ContactsTriggers when a new contact is created.
Watch New CRM ItemsTriggers when a new item of the selected CRM object type is created.
Watch New DealsTriggers when a new deal is created.
Watch New LeadsTriggers when a new lead is created.
Watch New TasksTriggers when a new task is created.
Watch Updated CompaniesTriggers when a company is updated.
Watch Updated ContactsTriggers when a contact is updated.
Watch Updated DealsTriggers when a deal is updated.
Watch Updated LeadsTriggers when a lead is updated.
Watch Updated TasksTriggers when a task is updated.
Find Duplicates by Phone or EmailFinds leads, contacts, and companies that use a given phone number or email address.
Get ActivityReturns a single CRM activity.
Get Calendar EventReturns a single calendar event.
Get CompanyReturns a single company.
Get ContactReturns a single contact.
Get CRM ItemReturns a single item of any CRM object type.
Get CRM Item FieldsReturns the field definitions for a CRM object type, including custom fields.
Get Current UserReturns the user the connection acts as.
Get DealReturns a single deal.
Get FileReturns a single Drive file with its download link.
Get File Public LinkReturns a public link to a Drive file, creating one if needed.
Get FolderReturns a single Drive folder.
Get LeadReturns a single lead.
Get ProductReturns a single product from the trade catalog.
Get Product RowReturns a single product row.
Get TaskReturns a single task.
Get Timeline CommentReturns a single timeline comment.
Get User AvailabilityReturns the busy time slots of the selected users.
Get Workday StatusReturns the current workday status of a user.
List ActivitiesRetrieves a list of CRM activities.
List Business Process TasksRetrieves the business process tasks assigned to people.
List Business Process TemplatesRetrieves the business process templates.
List Calendar EventsRetrieves the events of a calendar in a date range.
List CalendarsRetrieves the calendars of a user, a workgroup, or the company.
List CatalogsRetrieves the trade catalogs of the account.
List Chat MembersRetrieves the members of a group chat.
List Chat MessagesRetrieves recent messages from a chat or a direct conversation.
List Checklist ItemsRetrieves the checklist items of a task.
List CompaniesRetrieves a list of companies that match a filter.
List Contact CompaniesRetrieves the companies linked to a contact.
List ContactsRetrieves a list of contacts that match a filter.
List CRM ItemsRetrieves a list of items of any CRM object type.
List CurrenciesRetrieves the currencies configured in the CRM.
List Deal ContactsRetrieves the contacts linked to a deal.
List DealsRetrieves a list of deals that match a filter.
List DepartmentsRetrieves the departments of the company structure.
List Folder ContentsRetrieves the files and subfolders in a Drive folder.
List LeadsRetrieves a list of leads that match a filter.
List News Feed PostsRetrieves news feed posts visible to the connected user.
List PipelinesRetrieves the pipelines of a CRM object type.
List Product RowsRetrieves the product rows of a CRM item.
List ProductsRetrieves a list of products from the trade catalog.
List Running Business ProcessesRetrieves the business processes that are running now.
List Smart Process TypesRetrieves the smart process types configured in the CRM.
List Stage HistoryRetrieves the history of stage changes for leads, deals, invoices, or smart process items.
List StatusesRetrieves the stages, statuses, and other reference values used in the CRM.
List StoragesRetrieves the Drive storages available to the connected user.
List TasksRetrieves a list of tasks that match a filter.
List Timeline CommentsRetrieves the timeline comments of a CRM item.
List Universal ListsRetrieves the universal lists of the account.
List UsersRetrieves a list of users that match a filter.
List Workgroup MembersRetrieves the members of a workgroup and their roles.
List WorkgroupsRetrieves a list of workgroups and projects that match a filter.
Search List ElementsRetrieves elements of a universal list.
Search UsersFinds users by name, position, or department.
Add Chat MembersAdds people to a group chat.
Add Checklist ItemAdds an item to the checklist of a task.
Add Company to ContactLinks a company to a contact.
Add Contact to DealLinks a contact to a deal.
Add Product RowAdds a product row to a deal, lead, estimate, or invoice.
Add Task CommentPosts a comment to the discussion of a task.
Add Timeline CommentAdds a comment to the timeline of a CRM item.
Add Timeline Log EntryAdds an informational log entry to the timeline of a CRM item.
Add Time Spent EntryRecords time spent on a task.
Add Workgroup MemberAdds people to a workgroup without an invitation.
Approve TaskAccepts the result of a task that needs review.
Attach File to TaskAttaches a Drive file to a task.
Complete Business Process TaskCompletes a business process task, such as an approval.
Complete Checklist ItemMarks a checklist item as done.
Complete TaskMarks a task as completed.
Create Calendar EventCreates a new calendar event.
Create ChatCreates a group chat.
Create CompanyCreates a new company in the CRM.
Create ContactCreates a new contact in the CRM.
Create CRM ItemCreates an item of any CRM object type, such as an estimate, an invoice, or a smart process item.
Create DealCreates a new deal in the CRM.
Create DepartmentCreates a department in the company structure.
Create FolderCreates a subfolder in a Drive folder.
Create LeadCreates a new lead in the CRM.
Create List ElementAdds an element to a universal list.
Create News Feed PostPublishes a post to the news feed.
Create ProductCreates a product in the trade catalog.
Create TaskCreates a new task.
Create To-Do ActivityCreates a to-do activity on a CRM item.
Create WorkgroupCreates a workgroup or a project.
Delegate TaskPasses a task to another person.
Delete ActivityDeletes a CRM activity.
Delete Calendar EventDeletes a calendar event.
Delete Chat MessageDeletes a chat message.
Delete Checklist ItemDeletes a checklist item.
Delete CompanyDeletes a company.
Delete ContactDeletes a contact.
Delete CRM ItemDeletes an item of any CRM object type.
Delete DealDeletes a deal.
Delete DepartmentDeletes a department.
Delete FileMoves a Drive file to the trash.
Delete LeadDeletes a lead.
Delete List ElementDeletes an element of a universal list.
Delete ProductDeletes a product from the trade catalog.
Delete Product RowDeletes a product row.
Delete TaskDeletes a task.
Delete Timeline CommentDeletes a timeline comment.
Delete WorkgroupDeletes a workgroup or a project.
End WorkdayEnds the workday for a user.
Invite UserInvites a new user to Bitrix24 by email.
Make an API CallPerforms an arbitrary authorized API call.
Pause WorkdayPauses the workday for a user.
Reject TaskSends a task that needs review back to the person responsible.
Remove Company from ContactUnlinks a company from a contact.
Remove Contact from DealUnlinks a contact from a deal.
Reopen TaskReopens a completed task.
Send Chat MessageSends a message to a chat or to a user.
Send Personal NotificationSends a notification to a user on behalf of the connected user.
Send System NotificationSends a system notification to a user.
Set Product RowsReplaces all product rows of a CRM item with a new list.
Start Business ProcessStarts a business process for a CRM item, a list element, or a Drive file.
Start WorkdayStarts the workday for a user.
Stop Business ProcessStops a running business process.
Update Calendar EventUpdates a calendar event.
Update Chat MessageEdits a chat message.
Update CompanyUpdates an existing company.
Update ContactUpdates an existing contact.
Update CRM ItemUpdates an item of any CRM object type.
Update DealUpdates an existing deal.
Update DepartmentUpdates a department.
Update LeadUpdates an existing lead.
Update List ElementReplaces the fields of an element of a universal list.
Update ProductUpdates a product in the trade catalog.
Update Product RowUpdates a product row.
Update TaskUpdates an existing task.
Update Timeline CommentUpdates a timeline comment.
Update To-Do ActivityUpdates a to-do activity.
Update UserUpdates a user's profile.
Update WorkgroupUpdates a workgroup or a project.
Upload File to FolderUploads a file to a Drive folder.
Upload File to StorageUploads a file to the root folder of a Drive storage.

How to integrate Bitrix24 in automation workflow?

3 simple steps to make your Bitrix24 connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select Bitrix24 in workflow

Pick Bitrix24 app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect Bitrix24

When prompted, authorize access to Bitrix24 in WEXTL once. Bitrix24 credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your Bitrix24 account. Approve?

STEP 3

Build a workflow

Build your workflow with Bitrix24 yourself or with WEXTL® AI Builder. Connect Bitrix24 to any available integrations [5], or use HTTP node to go beyond them.

Bitrix24

How Bitrix24 connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Bitrix24 app is called in workflows. That allows your crm automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Bitrix24 supports.

Full Bitrix24 API documentation

The following table illustrates what fields Bitrix24 integration require during authorization flow inside our workflow builder [4].

Demonstration of Bitrix24 connection step inside WEXTL Workflow Builder [4].

Field	Type	Help
Webhook URLRequired	password	In Bitrix24, open Applications > Developer resources > Other > Inbound webhook, tick the permissions this connection needs, and copy the webhook URL. It looks like https://your-company.bitrix24.com/rest/1/abc123xyz/. Treat it like a password. If you set an expiration date on the webhook, this connection stops working after that date. Permissions the steps use: crm, task, user, department, im, calendar, disk, sonet_group, log, lists, bizproc, catalog, timeman.

Connect Bitrix24 to popular apps on WEXTL

Enter a name of the other app you want to sync with Bitrix24 below. Click on selected app to explore integration options with Bitrix24. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with Bitrix24 integration

Select Watch New Tasks trigger from Bitrix24 - this will be a starting point in your automation. Whenever event happens in Bitrix24, workflow will start [7] from Watch New Tasks node.

Search for Add Task Comment, connect it as the next step of integration sequence. You can use filters between Watch New Tasks and Add Task Comment, so only important data pass from Watch New Tasks to the next step. WEXTL gives you full control over the process of Bitrix24 automation. All parts of workflow are visible on the canvas [4].

Bitrix24 on WEXTL has 147 modules for combining crm automations. Explore Bitrix24 documentation for more.

Bitrix24

Watch New Tasks

Capsule CRM

Performs action

Capsule CRM

Triggers

Bitrix24

Add Task Comment

Demonstration of how visual Bitrix24 automation [6] looks in WEXTL.

Frequently asked questions

Common questions about automating Bitrix24 in your workflows.

Bitrix24 has 11 triggers, including "Watch New Companies", "Watch New Contacts", and "Watch New CRM Items", and more. Triggers are start points of the workflow, and automations may start from them.

Integration has 136 actions, including "Find Duplicates by Phone or Email", "Get Activity", and "Get Calendar Event", and more. Refer to our Bitrix24 Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The Bitrix24 integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Bitrix24 official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where Bitrix24 provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Bitrix24 or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Bitrix24 inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Bitrix24 modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the Bitrix24 integration.

Bitrix24 integration source code, module specs and credentials implementation.
Internal Bitrix24 integration documentation, structured input and output parameters, scopes, and authentication methods.
Official Bitrix24 vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® Bitrix24 App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

Bitrix24 Integration

Supported triggers and actions for Bitrix24 integration