STEP 1
Connect BoldDesk and Juvonno
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
BoldDesk and Juvonno Integration
Keep BoldDesk and Juvonno in sync by integrating their events and actions. When support events happen in BoldDesk, update the Juvonno automatically - without any line of code in visual workflow builder.
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Learn about BoldDesk and Juvonno
Detailed info you need to know about BoldDesk and Juvonno integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect BoldDesk to Juvonno
Set up your BoldDesk and Juvonno integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected BoldDesk and Juvonno nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between BoldDesk and Juvonno. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between BoldDesk and Juvonno work in WEXTL?
WEXTL exposes actions and triggers for BoldDesk and Juvonno that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
BoldDesk triggersJuvonno actions
BoldDesk modules
- Activate AgentActivate a previously deactivated agent using the agent's user ID.
- Add Activity Attachment To An ActivityUpload and attach a file directly to an activity.
- Add Contact Groups to ContactAdd one or more contact groups to a contact in BoldDesk.
- Add Member To GroupAdd one or more users to a group and configure their assignment permissions and ownership settings.
- Add Tags To TicketAdd one or more tags to a ticket using the ticket ID.
- Approve an ApproverApprove an approval request for a specific approver using the approver GUID.
- Block a ContactBlock a contact in BoldDesk. Optionally mark the contact’s associated tickets as spam.
- Cancel an ApproverCancel and remove a specific approver from an approval request using the approver GUID.
- Change Primary Contact GroupChange the primary contact group associated with a contact in BoldDesk.
- Convert Contact to AgentConvert an existing contact into an agent in BoldDesk with specified roles, access, and settings.
- Create a ContactCreate a new contact in BoldDesk with details such as name, email, phone number, groups, and custom fields.
- Create a Contact NoteAdd a new note to a contact in BoldDesk with optional subject and attachments.
- Create a GroupCreate a new group in BoldDesk for ticket or chat operations.
- Create a TicketCreate a new support ticket with subject, description, requester, priority, and custom fields.
- Create a Ticket NoteAdd a new public or private note to an existing ticket, including attachments, mentions, tags, billing details, and suspension information.
- Create Activity CommentAdd a new comment to an existing activity by activity ID.
- Create Activity WatcherSubscribe a user as a watcher to an activity to receive updates on changes.
- Create an ActivityCreate a new activity and optionally associate it with tickets, users, collaborators, chats, and attachments.
- Create an Activity AttactmentUpload an attachment for activities and receive an attachment token and cloud URL.
- Create an AgentCreate a new agent in the organization with support for brands, roles, access scopes, groups, contact details, verification settings, and custom fields.
- Create an Approval RequestCreate a new approval request associated with a ticket and assign approvers.
- Create an AttachmentUpload one or more attachments and receive attachment tokens and cloud URLs that can later be used in tickets or replies.
- Create And Link A ContactCreate a new contact and link it to a visitor.
- Create Chat AttachmentsUpload an attachment for a chat conversation and receive an attachment token and URL.
- Create Conversation Ticket LinkLink one or more support tickets to a chat conversation.
- Create New ApproverAdd one or more approvers to an existing approval request.
- Create Ticket WatcherAdd a user as a watcher to a ticket using the ticket ID and user ID.
- Create Ticket WorklogAdd a new worklog to a ticket.
- Deactivate an AgentDeactivate an active agent account using the agent's user ID.
- Delete a ContactDelete one or more contacts in BoldDesk. Optionally mark associated tickets as spam during deletion.
- Delete a MessageDelete a specific message from a chat conversation using its message ID.
- Delete a Ticket WorklogDelete a ticket worklog using the worklog ID.
- Delete Activity WatcherRemove a user from the watchers list of an activity.
- Delete an ActivityPermanently delete an activity record using the activity ID.
- Delete an Activity AttachmentDelete an attachment associated with an activity.
- Delete an Activity CommentDelete a comment from an activity using the activity ID and comment ID.
- Delete an Approval RequestCancel an entire approval request using the approval request ID.
- Delete AttachmentDelete an attachment using the attachment ID.
- Delete Contact Groups from ContactRemove one or more contact groups from a contact in BoldDesk.
- Delete Contact NoteDelete a contact note in BoldDesk using its ID.
- Delete Conversations PermanentlyPermanently delete a chat conversation. This action cannot be undone.
- Delete GroupPermanently delete a ticket or chat group using the group ID.
- Delete Member From GroupRemove a user from a specific group using the group ID and user ID.
- Delete TicketDelete a ticket using the ticket ID.
- Delete Ticket WatcherRemove a watcher from a ticket using the ticket ID and user ID.
- Get a ContactRetrieve contact details in BoldDesk using the contact’s user ID.
- Get a GroupRetrieve the details of a specific group using the group ID.
- Get a MessageRetrieve the details of a specific message in a chat conversation.
- Get a VisitorRetrieve the details of a visitor using the visitor ID.
- Get Activity TagsRetreives a list of tags associated with an activity.
Juvonno modules
- Create a CustomerCreates a new customer record in Juvonno.
- Create a Customer GroupCreates a new customer group for organizing patients.
- Create a Customer InsuranceCreates a new insurance policy record linked to a specific customer.
- Create a Customer NoteAdds a correspondence note to a customer record.
- Create a PayableCreates a new accounts-payable entry in Juvonno.
- Create a PaymentRecords a new payment against an existing invoice.
- Create a StaffCreates a new staff member profile in Juvonno.
- Create an AppointmentCreates a new appointment for a customer at a clinic branch.
- Create an Insurance CompanyCreates a new insurance company record in Juvonno.
- Delete a PaymentPermanently deletes a payment record by its ID.
- Get a BranchRetrieves a single clinic branch record by its ID.
- Get a ComplaintRetrieves a single patient complaint record by its ID.
- Get a CustomerRetrieves a single customer record by its ID.
- Get a Customer DocumentRetrieves a customer document including its base64-encoded file data.
- Get a Customer GroupRetrieves a single customer group by its ID.
- Get a PayableRetrieves a single payable record by its ID.
- Get a PaymentRetrieves a single payment record by its ID.
- Get a StaffRetrieves a single staff member profile by their ID.
- Get an AppointmentRetrieves a single appointment record by its ID.
- Get Appointment AvailabilityReturns available time slots for a practitioner at a given clinic.
- List AppointmentsReturns a paginated list of appointments matching the specified criteria.
- List Branch CustomersReturns a paginated list of customers belonging to a specific branch.
- List Branch OptionsReturns a key-value list of all active branches for use in dropdowns.
- List BranchesReturns complete data objects for all active clinic branches.
- List CommissionsReturns a list of staff commission records.
- List Complaints EncountersReturns a paginated list of encounter IDs associated with a specific complaint.
- List Customer ComplaintsReturns a paginated list of complaints filed for a specific customer.
- List Customer Correspondence NotesReturns all correspondence notes associated with a specific customer.
- List Customer DocumentsReturns a list of document records attached to a specific customer.
- List Customer GoalsReturns a list of treatment goals set for a specific customer.
- List Customer InsuranceReturns all insurance policy records linked to a specific customer.
- List CustomersReturns a paginated list of all customer records in the account.
- List InsuranceReturns complete data objects for all active insurance companies.
- List Insurance OptionsReturns a key-value list of all active insurance companies for use in dropdowns.
- List InvoicesReturns a list of invoices matching the specified filters.
- List StaffsReturns a list of all staff member profiles in the account.
- Make an API CallExecutes an arbitrary authenticated HTTP request to the Juvonno API.
- Search CustomersSearches for customers by name, email, or other criteria and returns matching records.
- Update a CustomerUpdates fields on an existing customer record by its ID.
- Update a Customer GroupUpdates the name or settings of an existing customer group by its ID.
- Update a PayableUpdates fields on an existing payable record by its ID.
- Update a StaffUpdates profile fields on an existing staff member by their ID.
- Update an AppointmentUpdates details on an existing appointment by its ID.
- Upload Customer DocumentUploads and attaches a document file to a customer record.
- Watch AppointmentsTriggers when a new appointment is created or an existing one is modified.
- Watch BranchesTriggers when a clinic branch is created or updated.
- Watch CommissionsTriggers when a commission record is created or updated.
- Watch CustomersTriggers when a new customer is created or an existing one is updated.
- Watch EventsTriggers instantly when Juvonno sends a webhook event notification.
- Watch StaffsTriggers when a staff member record is created or updated.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with BoldDesk and Juvonno integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting BoldDesk and Juvonno.
Connect your BoldDesk and Juvonno accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when BoldDesk's "Watch Activity" fires, WEXTL can "Create a Customer" in Juvonno. BoldDesk has 8 triggers (including Watch Activity, Watch Activity Attachment, and Watch Activity Comments); Juvonno has 44 actions (including Create a Customer, Create a Customer Group, and Create a Customer Insurance). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. BoldDesk-to-Juvonno automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment BoldDesk (or Juvonno) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your BoldDesk + Juvonno automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the BoldDesk and Juvonno integration.
- BoldDesk and Juvonno integration source code, module specs and credentials implementation.
- Our BoldDesk and Juvonno integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for BoldDesk and Juvonno — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- BoldDesk integration information
- Juvonno integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library