CallTrackingMetrics and Infobip Integration

CallTrackingMetrics icon
Infobip icon
CallTrackingMetrics
Infobip

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Connect CallTrackingMetrics and Infobip to automate communication workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.

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Learn about CallTrackingMetrics and Infobip

Detailed info you need to know about CallTrackingMetrics and Infobip integrations in WEXTL. Explore which modules apps support and how you connect them.

CallTrackingMetrics

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Communication1 trigger72 searches127 actionsCall tracking for businesses, with numbers, texts, and routing. [5]

Infobip

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Communication4 triggers43 searches49 actionsSend and receive messages across SMS, MMS, Voice, and 2FA channels via Infobip. Manage numbers, subscriptions, and billing, and run cross-channel failover sends. [6]

How to connect CallTrackingMetrics to Infobip

Set up your CallTrackingMetrics and Infobip integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between CallTrackingMetrics and Infobip work in WEXTL?

WEXTL exposes actions and triggers for CallTrackingMetrics and Infobip that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

CallTrackingMetrics triggersInfobip actions

CallTrackingMetrics modules
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    Watch ActivityTriggers when a call, text, or form reaches the chosen moment. The same event can arrive more than once and may start multiple runs.
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    Add a Contact to a ListAdds a contact to a contact list.
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    Add a Lead Reactor TaskAdds a task to a lead reactor.
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    Add a Tag to an ActivityAdds one tag to an activity.
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    Add a Tracking Number to a Tracking SourceAdds a tracking number to a tracking source.
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    Add Agent to a QueueUpdates add agent to a queue.
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    Add an Activity CommentAdds a comment on an activity.
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    Add an Opt-Out NumberAdds a phone number that must not be texted.
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    Add Numbers to a DialerAdds phone numbers for a dialer to call.
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    Add Receiving Number to Tracking NumberAdds receiving number to tracking number.
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    Add Tracking Number to Target NumberAdds tracking number to target number.
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    Assign an Agent to a CallAssigns an agent to a queued call.
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    Block a Caller from a CallBlocks the caller on a specific activity.
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    Block a NumberBlocks a phone number from calling the account.
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    Buy a NumberBuys a phone number for an account.
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    Buy a Number by Area CodeBuys a phone number in an area code.
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    Cancel an AccountCancels a sub-account and releases its tracking numbers.
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    Check a Contact in a ListChecks whether a phone number is already in a contact list.
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    Create a Call SettingCreates a call setting for recordings and whispers.
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    Create a Call TriggerCreates a call trigger.
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    Create a Change NotificationCreates a notification that posts account changes to a URL.
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    Create a Contact ListCreates a contact list.
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    Create a DialerCreates a progressive or predictive dialer.
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    Create a Do Not Call NumberCreates a do not call number.
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    Create a Geo RouterCreates a geo router.
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    Create a Lead ReactorCreates a lead reactor.
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    Create a QueueCreates a call queue.
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    Create a Receiving NumberCreates a receiving number.
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    Create a ScheduleCreates a weekly schedule.
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    Create a Smart RouterCreates a smart router.
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    Create a Target NumberCreates a target number.
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    Create a Tracking SourceCreates a tracking source.
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    Create a UserCreates a user and sets their role on the account.
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    Create a User GroupCreates a user group.
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    Create a Voice MenuCreates a voice menu.
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    Create a Voice Menu ItemCreates a keypress option on a voice menu.
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    Create an AccountCreates a sub-account with shared billing or with the customer's own card.
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    Delete a Call RecordingDeletes the recording stored on a call.
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    Delete a Call SettingDeletes a call setting.
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    Delete a Call TranscriptionDeletes the transcript stored on a call.
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    Delete a Call TriggerDeletes a call trigger.
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    Delete a Change NotificationDeletes a change notification.
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    Delete a Contact ListDeletes a contact list.
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    Delete a Do Not Call NumberDeletes a do not call number.
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    Delete a Lead ReactorDeletes a lead reactor.
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    Delete a Lead Reactor TaskDeletes a task from a lead reactor.
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    Delete a Receiving NumberDeletes a receiving number.
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    Delete a SaleDeletes the sale recorded on an activity.
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    Delete a ScheduleDeletes a schedule.
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    Delete a Smart RouterDeletes a smart router.
Infobip modules
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    Cancel NumberCancels (releases) an owned phone number.
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    Create 2FA ApplicationCreates a new 2FA application (name + notification config).
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    Create 2FA Email Message TemplateCreates an Email PIN template on a 2FA application.
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    Create 2FA SMS Or Voice Message TemplateCreates an SMS or Voice PIN template on a 2FA application.
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    Create BlocklistsAdds entries to the blocklist.
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    Create Channel SubscriptionCreates a subscription for a specific channel with events, criteria, resources, and profile/webhook config.
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    Create New OMNI Failover ScenarioCreates an OMNI failover scenario.
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    Create Notification ProfileCreates a notification profile.
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    Create Security SettingsCreates security settings for webhook delivery (bearer/basic/HMAC).
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    Delete BlocklistsRemoves entries from the blocklist.
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    Delete CertificateDeletes a signing certificate.
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    Delete Notification ProfileDeletes a notification profile.
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    Delete Security SettingsDeletes a security setting.
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    Delete SubscriptionDeletes a single channel subscription.
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    Get 2FA ApplicationRetrieves a 2FA application by ID.
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    Get 2FA Message TemplateRetrieves a single SMS/Voice PIN template.
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    Get 2FA Verification StatusLists verification attempts for a 2FA application.
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    Get A List Of Available ProductsLists product areas whose specs can be fetched individually.
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    Get Account Balance With Free MessagesRetrieves total account balance including free-message quota.
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    Get All 2FA ApplicationsLists all 2FA applications on the account.
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    Get All 2FA Message TemplatesLists SMS/Voice PIN templates for a 2FA application.
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    Get All BlocklistsLists blocklisted MSISDNs/emails/handles.
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    Get Available NumbersLists phone numbers available for purchase, filtered by country and capabilities.
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    Get Certificate Details By IdentifierRetrieves a signing certificate.
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    Get Certificate Status By IdentifierRetrieves status of a single certificate.
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    Get Current Account BalanceRetrieves the current account balance.
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    Get Delivery ReportsRetrieves delivery reports for Messages API sends.
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    Get Filtered Certificate Details PageLists webhook signing certificates.
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    Get Filtered Certificates Statuses PageLists status/validity of all certificates.
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    Get Inbound MessagesRetrieves inbound messages via the Messages API.
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    Get Inbound MMS MessagesRetrieves inbound MMS messages received in the last 48 hours.
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    Get Inbound SMS MessagesRetrieves inbound SMS messages received in the last 48 hours.
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    Get MMS Delivery ReportsRetrieves MMS delivery reports.
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    Get MMS Message LogsRetrieves MMS message logs from the 48-hour rolling window.
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    Get Notification ProfilesLists notification profiles used to bundle subscription settings.
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    Get OMNI Failover Delivery ReportsRetrieves OMNI failover delivery reports.
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    Get OMNI Failover Message LogsRetrieves OMNI failover message logs.
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    Get OpenAPI SpecificationFetches the full OpenAPI spec for the vendor API.
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    Get Outbound SMS Message Delivery ReportsRetrieves delivery reports for outbound SMS messages.
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    Get Outbound SMS Message Delivery ReportsRetrieves delivery reports (v1 legacy shape).
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    Get Outbound SMS Message LogsRetrieves outbound SMS logs from the 48-hour rolling window.
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    Get Outbound SMS Message LogsRetrieves outbound SMS logs (v1 legacy shape).
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    Get Remaining Free MessagesRetrieves remaining free-message counts per channel.
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    Get Scheduled SMS MessagesLists scheduled SMS bulk sends by bulkId.
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    Get Scheduled SMS Messages StatusGets the current status of a scheduled SMS bulk.
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    Get Security SettingsLists security settings (auth configs for webhook receivers).
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    Get Single Notification ProfileRetrieves a notification profile.
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    Get Single Owned NumberRetrieves a single owned phone number by numberKey.
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    Get Single Security SettingsRetrieves a single security setting.
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    Get Single SubscriptionRetrieves a single channel subscription.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with CallTrackingMetrics and Infobip integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to CallTrackingMetrics [5]

Alternative integrations to Infobip [6]

Try CallTrackingMetrics and Infobip on WEXTL®

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Frequently asked questions

Common questions about connecting CallTrackingMetrics and Infobip.

References

List of sources used to gather information about the CallTrackingMetrics and Infobip integration.

  1. CallTrackingMetrics and Infobip integration source code, module specs and credentials implementation.
  2. Our CallTrackingMetrics and Infobip integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for CallTrackingMetrics and Infobip — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. CallTrackingMetrics integration information
  6. Infobip integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

Explore CallTrackingMetrics and Infobip, or get started