STEP 1
Connect CallTrackingMetrics and Rocket.Chat
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
CallTrackingMetrics and Rocket.Chat Integration
CallTrackingMetrics
Rocket.Chat
Demonstration of how apps are integrated in WEXTL workflow builder [4]
Keep CallTrackingMetrics and Rocket.Chat in sync by integrating their events and actions. When communication events happen in CallTrackingMetrics, update the Rocket.Chat automatically - without any line of code in visual workflow builder.
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Learn about CallTrackingMetrics and Rocket.Chat
Detailed info you need to know about CallTrackingMetrics and Rocket.Chat integrations in WEXTL. Explore which modules apps support and how you connect them.
CallTrackingMetrics
Call tracking for businesses, with numbers, texts, and routing. [5]
Rocket.Chat
Send messages and manage channels, teams, and livechat in Rocket.Chat. [6]
How to connect CallTrackingMetrics to Rocket.Chat
Set up your CallTrackingMetrics and Rocket.Chat integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected CallTrackingMetrics and Rocket.Chat nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between CallTrackingMetrics and Rocket.Chat. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between CallTrackingMetrics and Rocket.Chat work in WEXTL?
WEXTL exposes actions and triggers for CallTrackingMetrics and Rocket.Chat that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
CallTrackingMetrics triggersRocket.Chat actions
CallTrackingMetrics modules
- Watch ActivityTriggers when a call, text, or form reaches the chosen moment. The same event can arrive more than once and may start multiple runs.
- Add a Contact to a ListAdds a contact to a contact list.
- Add a Lead Reactor TaskAdds a task to a lead reactor.
- Add a Tag to an ActivityAdds one tag to an activity.
- Add a Tracking Number to a Tracking SourceAdds a tracking number to a tracking source.
- Add Agent to a QueueUpdates add agent to a queue.
- Add an Activity CommentAdds a comment on an activity.
- Add an Opt-Out NumberAdds a phone number that must not be texted.
- Add Numbers to a DialerAdds phone numbers for a dialer to call.
- Add Receiving Number to Tracking NumberAdds receiving number to tracking number.
- Add Tracking Number to Target NumberAdds tracking number to target number.
- Assign an Agent to a CallAssigns an agent to a queued call.
- Block a Caller from a CallBlocks the caller on a specific activity.
- Block a NumberBlocks a phone number from calling the account.
- Buy a NumberBuys a phone number for an account.
- Buy a Number by Area CodeBuys a phone number in an area code.
- Cancel an AccountCancels a sub-account and releases its tracking numbers.
- Check a Contact in a ListChecks whether a phone number is already in a contact list.
- Create a Call SettingCreates a call setting for recordings and whispers.
- Create a Call TriggerCreates a call trigger.
- Create a Change NotificationCreates a notification that posts account changes to a URL.
- Create a Contact ListCreates a contact list.
- Create a DialerCreates a progressive or predictive dialer.
- Create a Do Not Call NumberCreates a do not call number.
- Create a Geo RouterCreates a geo router.
- Create a Lead ReactorCreates a lead reactor.
- Create a QueueCreates a call queue.
- Create a Receiving NumberCreates a receiving number.
- Create a ScheduleCreates a weekly schedule.
- Create a Smart RouterCreates a smart router.
- Create a Target NumberCreates a target number.
- Create a Tracking SourceCreates a tracking source.
- Create a UserCreates a user and sets their role on the account.
- Create a User GroupCreates a user group.
- Create a Voice MenuCreates a voice menu.
- Create a Voice Menu ItemCreates a keypress option on a voice menu.
- Create an AccountCreates a sub-account with shared billing or with the customer's own card.
- Delete a Call RecordingDeletes the recording stored on a call.
- Delete a Call SettingDeletes a call setting.
- Delete a Call TranscriptionDeletes the transcript stored on a call.
- Delete a Call TriggerDeletes a call trigger.
- Delete a Change NotificationDeletes a change notification.
- Delete a Contact ListDeletes a contact list.
- Delete a Do Not Call NumberDeletes a do not call number.
- Delete a Lead ReactorDeletes a lead reactor.
- Delete a Lead Reactor TaskDeletes a task from a lead reactor.
- Delete a Receiving NumberDeletes a receiving number.
- Delete a SaleDeletes the sale recorded on an activity.
- Delete a ScheduleDeletes a schedule.
- Delete a Smart RouterDeletes a smart router.
Rocket.Chat modules
- Add Channel OwnerAdds channel owner.
- Add Group OwnerAdds group owner.
- Add Rooms to TeamAdds rooms to team.
- Add Team MembersAdds team members.
- Add Users to ChannelAdds users to channel.
- Archive ChannelArchives channel.
- Archive GroupArchives group.
- Autocomplete RoomsAutocompletes rooms.
- Autocomplete TeamsAutocompletes teams.
- Autocomplete UsersAutocompletes users.
- Close ChannelCloses channel.
- Close GroupCloses group.
- Close Livechat RoomCloses livechat room.
- Convert Channel to TeamConverts channel to team.
- Convert Team to ChannelConverts team to channel.
- Create Canned ResponseCreates a canned response.
- Create ChannelCreates a channel.
- Create Custom EmojiCreates a custom emoji.
- Create DepartmentCreates a department.
- Create DMCreates a dm.
- Create GroupCreates a group.
- Create InviteCreates an invite.
- Create Livechat RoomCreates a livechat room.
- Create TeamCreates a team.
- Create ThreadCreates a thread.
- Create VisitorCreates a visitor.
- Delete Canned ResponseDeletes canned response.
- Delete ChannelDeletes channel.
- Delete Custom EmojiDeletes custom emoji.
- Delete FileDeletes file.
- Delete GroupDeletes group.
- Delete InviteDeletes invite.
- Delete MessageDeletes message.
- Delete TeamDeletes team.
- Delete UserDeletes user.
- Directory SearchSearches the directory.
- Execute CommandExecutes command.
- Follow MessageFollows message.
- Forward Livechat RoomForwards livechat room.
- Get AgentReturns agent.
- Get Channel CountersReturns channel counters.
- Get Channel FilesReturns channel files.
- Get Channel HistoryReturns channel history.
- Get Channel InfoReturns channel info.
- Get Channel MembersReturns channel members.
- Get Channel MessagesReturns channel messages.
- Get Channel ModeratorsReturns channel moderators.
- Get DepartmentReturns department.
- Get DM HistoryReturns dm history.
- Get DM MessagesReturns dm messages.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with CallTrackingMetrics and Rocket.Chat integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting CallTrackingMetrics and Rocket.Chat.
Connect your CallTrackingMetrics and Rocket.Chat accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when CallTrackingMetrics's "Watch Activity" fires, WEXTL can "Add Channel Owner" in Rocket.Chat. CallTrackingMetrics has 1 trigger (including Watch Activity); Rocket.Chat has 145 actions (including Add Channel Owner, Add Group Owner, and Add Rooms to Team). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. CallTrackingMetrics-to-Rocket.Chat automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment CallTrackingMetrics (or Rocket.Chat) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your CallTrackingMetrics + Rocket.Chat automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the CallTrackingMetrics and Rocket.Chat integration.
- CallTrackingMetrics and Rocket.Chat integration source code, module specs and credentials implementation.
- Our CallTrackingMetrics and Rocket.Chat integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for CallTrackingMetrics and Rocket.Chat — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- CallTrackingMetrics integration information
- Rocket.Chat integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library