STEP 1
Connect CallTrackingMetrics and Superchat
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
CallTrackingMetrics and Superchat Integration
Keep CallTrackingMetrics and Superchat in sync by integrating their events and actions. When communication events happen in CallTrackingMetrics, update the Superchat automatically - without any line of code in visual workflow builder.
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Learn about CallTrackingMetrics and Superchat
Detailed info you need to know about CallTrackingMetrics and Superchat integrations in WEXTL. Explore which modules apps support and how you connect them.
CallTrackingMetrics
Call tracking for businesses, with numbers, texts, and routing. [5]
How to connect CallTrackingMetrics to Superchat
Set up your CallTrackingMetrics and Superchat integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected CallTrackingMetrics and Superchat nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between CallTrackingMetrics and Superchat. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between CallTrackingMetrics and Superchat work in WEXTL?
WEXTL exposes actions and triggers for CallTrackingMetrics and Superchat that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
CallTrackingMetrics triggersSuperchat actions
CallTrackingMetrics modules
- Add a Contact to a ListAdds a contact to a contact list.
- Add Agent to a QueueUpdates add agent to a queue.
- Add a Lead Reactor TaskAdds a task to a lead reactor.
- Add an Activity CommentAdds a comment on an activity.
- Add an Opt-Out NumberAdds a phone number that must not be texted.
- Add a Tag to an ActivityAdds one tag to an activity.
- Add a Tracking Number to a Tracking SourceAdds a tracking number to a tracking source.
- Add Numbers to a DialerAdds phone numbers for a dialer to call.
- Add Receiving Number to Tracking NumberAdds receiving number to tracking number.
- Add Tracking Number to Target NumberAdds tracking number to target number.
- Assign an Agent to a CallAssigns an agent to a queued call.
- Block a Caller from a CallBlocks the caller on a specific activity.
- Block a NumberBlocks a phone number from calling the account.
- Buy a NumberBuys a phone number for an account.
- Buy a Number by Area CodeBuys a phone number in an area code.
- Cancel an AccountCancels a sub-account and releases its tracking numbers.
- Check a Contact in a ListChecks whether a phone number is already in a contact list.
- Create a Call SettingCreates a call setting for recordings and whispers.
- Create a Call TriggerCreates a call trigger.
- Create a Change NotificationCreates a notification that posts account changes to a URL.
- Create a Contact ListCreates a contact list.
- Create a DialerCreates a progressive or predictive dialer.
- Create a Do Not Call NumberCreates a do not call number.
- Create a Geo RouterCreates a geo router.
- Create a Lead ReactorCreates a lead reactor.
- Create an AccountCreates a sub-account with shared billing or with the customer's own card.
- Create a QueueCreates a call queue.
- Create a Receiving NumberCreates a receiving number.
- Create a ScheduleCreates a weekly schedule.
- Create a Smart RouterCreates a smart router.
- Create a Target NumberCreates a target number.
- Create a Tracking SourceCreates a tracking source.
- Create a UserCreates a user and sets their role on the account.
- Create a User GroupCreates a user group.
- Create a Voice MenuCreates a voice menu.
- Create a Voice Menu ItemCreates a keypress option on a voice menu.
- Delete a Call RecordingDeletes the recording stored on a call.
- Delete a Call SettingDeletes a call setting.
- Delete a Call TranscriptionDeletes the transcript stored on a call.
- Delete a Call TriggerDeletes a call trigger.
- Delete a Change NotificationDeletes a change notification.
- Delete a Contact ListDeletes a contact list.
- Delete a Do Not Call NumberDeletes a do not call number.
- Delete a Lead ReactorDeletes a lead reactor.
- Delete a Lead Reactor TaskDeletes a task from a lead reactor.
- Delete All Contacts from a Contact ListDeletes all contacts from a contact list.
- Delete an Activity CommentDeletes a comment from an activity.
- Delete a Receiving NumberDeletes a receiving number.
- Delete a SaleDeletes the sale recorded on an activity.
- Delete a ScheduleDeletes a schedule.
Superchat modules
- Add a Contact to a Contact ListAdds a contact to a contact list.
- Create a ContactCreates a new contact with an email address or phone number.
- Create a Conversation ExportStarts an export of a conversation's messages for a time range.
- Create a Conversation NoteAdds an internal note to a conversation.
- Create a Custom AttributeCreates a new custom contact attribute.
- Create a Message TemplateCreates a reusable message template for channels other than WhatsApp.
- Create a Template FolderCreates a new folder for message templates.
- Create a WhatsApp TemplateCreates a new WhatsApp message template.
- Delete a ContactDeletes a contact.
- Delete a ConversationDeletes a conversation.
- Delete a Conversation NoteDeletes a note from a conversation.
- Delete a Custom AttributeDeletes a custom contact attribute.
- Delete a FileDeletes an uploaded file.
- Delete a TemplateDeletes a message template.
- Delete a Template FolderDeletes a template folder.
- Get a ChannelReturns a single messaging channel.
- Get a ContactReturns a single contact.
- Get a Contact ListReturns a single contact list.
- Get a ConversationReturns a single conversation.
- Get a Conversation ExportReturns the status and download link of a conversation export.
- Get a Conversation NoteReturns a single internal note of a conversation.
- Get a FileReturns a single file with a temporary download link.
- Get a LabelReturns a single conversation label.
- Get an InboxReturns a single inbox and its members.
- Get a TemplateReturns a single message template.
- Get a Template FolderReturns a single template folder.
- Get a UserReturns a single workspace user.
- Get Current UserReturns the user and workspace that the API key belongs to.
- Get Message AnalyticsReturns delivery, read, click, and reply times for up to 100 messages.
- Get Template AnalyticsReturns delivery, read, click, and reply totals and rates for templates over a date range.
- List ChannelsRetrieves a list of the messaging channels connected to the workspace.
- List Contact ListsRetrieves a list of contact lists.
- List Contact Lists for a ContactRetrieves the contact lists a contact belongs to.
- List ContactsRetrieves a list of contacts, newest first.
- List Conversation NotesRetrieves the internal notes of a conversation.
- List ConversationsRetrieves a list of conversations.
- List Conversations for a ContactRetrieves the conversations of a contact.
- List Custom AttributesRetrieves the custom contact attributes defined in the workspace.
- List FilesRetrieves a list of uploaded files.
- List InboxesRetrieves a list of inboxes and their members.
- List LabelsRetrieves a list of conversation labels.
- List Template FoldersRetrieves a list of template folders.
- List TemplatesRetrieves a list of message templates.
- List UsersRetrieves a list of users in the workspace.
- Make an API CallPerforms an arbitrary authorized API call.
- Remove a Contact from a Contact ListRemoves a contact from a contact list.
- Search ContactsFinds contacts by email address, phone number, Instagram username, or custom attribute value.
- Send a Media MessageSends an uploaded file as a message.
- Send an EmailSends an email from a connected email channel.
- Send a Template MessageSends a saved message template with its variables filled in.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with CallTrackingMetrics and Superchat integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting CallTrackingMetrics and Superchat.
Connect your CallTrackingMetrics and Superchat accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when CallTrackingMetrics's "Watch Activity" fires, WEXTL can "Add a Contact to a Contact List" in Superchat. CallTrackingMetrics has 1 trigger (including Watch Activity); Superchat has 61 actions (including Add a Contact to a Contact List, Create a Contact, and Create a Conversation Export). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. CallTrackingMetrics-to-Superchat automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment CallTrackingMetrics (or Superchat) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your CallTrackingMetrics + Superchat automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the CallTrackingMetrics and Superchat integration.
- CallTrackingMetrics and Superchat integration source code, module specs and credentials implementation.
- Our CallTrackingMetrics and Superchat integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for CallTrackingMetrics and Superchat — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- CallTrackingMetrics integration information
- Superchat integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library