STEP 1
Connect CallTrackingMetrics and Tidio
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
CallTrackingMetrics and Tidio Integration
Connect CallTrackingMetrics and Tidio to automate communication workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about CallTrackingMetrics and Tidio
Detailed info you need to know about CallTrackingMetrics and Tidio integrations in WEXTL. Explore which modules apps support and how you connect them.
CallTrackingMetrics
Call tracking for businesses, with numbers, texts, and routing. [5]
How to connect CallTrackingMetrics to Tidio
Set up your CallTrackingMetrics and Tidio integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected CallTrackingMetrics and Tidio nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between CallTrackingMetrics and Tidio. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between CallTrackingMetrics and Tidio work in WEXTL?
WEXTL exposes actions and triggers for CallTrackingMetrics and Tidio that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
CallTrackingMetrics triggersTidio actions
CallTrackingMetrics modules
- Watch ActivityTriggers when a call, text, or form reaches the chosen moment. The same event can arrive more than once and may start multiple runs.
- Add a Contact to a ListAdds a contact to a contact list.
- Add a Lead Reactor TaskAdds a task to a lead reactor.
- Add a Tag to an ActivityAdds one tag to an activity.
- Add a Tracking Number to a Tracking SourceAdds a tracking number to a tracking source.
- Add Agent to a QueueUpdates add agent to a queue.
- Add an Activity CommentAdds a comment on an activity.
- Add an Opt-Out NumberAdds a phone number that must not be texted.
- Add Numbers to a DialerAdds phone numbers for a dialer to call.
- Add Receiving Number to Tracking NumberAdds receiving number to tracking number.
- Add Tracking Number to Target NumberAdds tracking number to target number.
- Assign an Agent to a CallAssigns an agent to a queued call.
- Block a Caller from a CallBlocks the caller on a specific activity.
- Block a NumberBlocks a phone number from calling the account.
- Buy a NumberBuys a phone number for an account.
- Buy a Number by Area CodeBuys a phone number in an area code.
- Cancel an AccountCancels a sub-account and releases its tracking numbers.
- Check a Contact in a ListChecks whether a phone number is already in a contact list.
- Create a Call SettingCreates a call setting for recordings and whispers.
- Create a Call TriggerCreates a call trigger.
- Create a Change NotificationCreates a notification that posts account changes to a URL.
- Create a Contact ListCreates a contact list.
- Create a DialerCreates a progressive or predictive dialer.
- Create a Do Not Call NumberCreates a do not call number.
- Create a Geo RouterCreates a geo router.
- Create a Lead ReactorCreates a lead reactor.
- Create a QueueCreates a call queue.
- Create a Receiving NumberCreates a receiving number.
- Create a ScheduleCreates a weekly schedule.
- Create a Smart RouterCreates a smart router.
- Create a Target NumberCreates a target number.
- Create a Tracking SourceCreates a tracking source.
- Create a UserCreates a user and sets their role on the account.
- Create a User GroupCreates a user group.
- Create a Voice MenuCreates a voice menu.
- Create a Voice Menu ItemCreates a keypress option on a voice menu.
- Create an AccountCreates a sub-account with shared billing or with the customer's own card.
- Delete a Call RecordingDeletes the recording stored on a call.
- Delete a Call SettingDeletes a call setting.
- Delete a Call TranscriptionDeletes the transcript stored on a call.
- Delete a Call TriggerDeletes a call trigger.
- Delete a Change NotificationDeletes a change notification.
- Delete a Contact ListDeletes a contact list.
- Delete a Do Not Call NumberDeletes a do not call number.
- Delete a Lead ReactorDeletes a lead reactor.
- Delete a Lead Reactor TaskDeletes a task from a lead reactor.
- Delete a Receiving NumberDeletes a receiving number.
- Delete a SaleDeletes the sale recorded on an activity.
- Delete a ScheduleDeletes a schedule.
- Delete a Smart RouterDeletes a smart router.
Tidio modules
- Create a ContactCreates a new contact in the application.
- Create a Ticket as ContactCreates a new ticket as a contact.
- Create Multiple ContactsCreates multiple contacts in a batch process.
- Delete a ContactDeletes a single contact by ID.
- Delete a TicketDeletes an existing ticket.
- Get a ContactRetrieves a single contact.
- Get a TicketRetrieves a single ticket's details.
- List DepartmentsRetrieves a list of departments.
- List OperatorsRetrieves a list of operators.
- List TicketsRetrieves a list of tickets.
- Make an API CallPerforms an arbitrary authorized API call.
- Reply to a TicketCreates a new reply to a ticket.
- Search Contact MessagesSearches for messages for a specified contact.
- Search ContactsSearches contacts by email or lists all contacts.
- Update a ContactUpdates an existing contact by ID.
- Update a TicketUpdates an existing ticket.
- Update Multiple ContactsUpdates multiple contacts by ID in a batch process.
- Watch ContactsTriggers when a new contact is created.
- Watch EventsTriggers when a specific event occurs.
- Watch TicketsTriggers when a new ticket has been created.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with CallTrackingMetrics and Tidio integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting CallTrackingMetrics and Tidio.
Connect your CallTrackingMetrics and Tidio accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when CallTrackingMetrics's "Watch Activity" fires, WEXTL can "Create a Contact" in Tidio. CallTrackingMetrics has 1 trigger (including Watch Activity); Tidio has 17 actions (including Create a Contact, Create a Ticket as Contact, and Create Multiple Contacts). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. CallTrackingMetrics-to-Tidio automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment CallTrackingMetrics (or Tidio) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your CallTrackingMetrics + Tidio automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the CallTrackingMetrics and Tidio integration.
- CallTrackingMetrics and Tidio integration source code, module specs and credentials implementation.
- Our CallTrackingMetrics and Tidio integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for CallTrackingMetrics and Tidio — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- CallTrackingMetrics integration information
- Tidio integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library