Capacity and Juvonno Integration

Capacity icon
Juvonno icon
Capacity
Juvonno

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep Capacity and Juvonno in sync by integrating their events and actions. When support events happen in Capacity, update the Juvonno automatically - without any line of code in visual workflow builder.

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Learn about Capacity and Juvonno

Detailed info you need to know about Capacity and Juvonno integrations in WEXTL. Explore which modules apps support and how you connect them.

Capacity

Capacity icon

Support2 triggers22 searches43 actionsAI-powered support automation platform that deflects tickets by answering questions, routing requests, and managing knowledge across teams. [5]

Juvonno

Juvonno icon

Support6 triggers28 searches16 actionsClinic management platform for healthcare practices to schedule appointments, manage patients, billing, and staff. [6]

How to connect Capacity to Juvonno

Set up your Capacity and Juvonno integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Capacity and Juvonno work in WEXTL?

WEXTL exposes actions and triggers for Capacity and Juvonno that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Capacity triggersJuvonno actions

Capacity modules
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    Activate a UserReactivates a previously deactivated user account, restoring their access to the platform.
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    Add an Exchange to InputAdds a new input variant to an existing exchange.
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    Add an Exchange to OutputAdds a new output variant to an existing exchange.
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    Create a ContactCreates a new contact record in Capacity.
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    Create a Custom FieldCreates a new custom field definition for extending entity data models.
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    Create a DirectoryCreates a new directory for organizing files and folders.
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    Create a FolderCreates a new folder within a directory to organize content.
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    Create a GroupCreates a new user group for organizing team members and managing permissions.
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    Create a UserCreates a new user account and assigns them to the specified groups.
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    Create an AccountCreates a new account record in Capacity.
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    Create an ArticleCreates a new knowledge base article in Capacity.
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    Create an ExchangeCreates a new exchange with at least one input and one output for automated Q&A responses.
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    Create or Update User AttributesInserts or updates custom attribute values for an existing user.
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    Deactivate a UserDeactivates a user account, suspending their access without deleting their data.
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    Delete a ContactPermanently deletes a contact record and all associated data.
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    Delete a Custom FieldPermanently deletes a custom field definition and removes it from all entities.
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    Delete a DirectoryPermanently deletes a directory and all its contained files and folders.
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    Delete a FilePermanently deletes a single uploaded file by its ID.
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    Delete a FolderPermanently deletes a folder, all its subfolders, and their contents.
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    Delete a GroupPermanently deletes a user group from Capacity.
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    Delete a UserPermanently deletes a user account and all their associated data.
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    Delete an AccountPermanently deletes an account record from Capacity.
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    Delete an ExchangePermanently deletes an exchange and all its associated inputs and outputs.
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    Delete an Exchange InputDeletes a specific input variant belonging to an exchange.
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    Delete an Exchange to OutputDeletes a specific output variant belonging to an exchange.
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    Delete Multiple FilesPermanently deletes a list of uploaded files in a single request.
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    Delete User AttributesDeletes a specific custom attribute from a user by its key.
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    Disable a DirectoryDisables access to a directory for a specific user group.
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    Enable a DirectoryEnables access to a directory for a specific user group.
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    Get a ContactRetrieves a single contact record by its ID.
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    Get a Custom FieldRetrieves detailed information about a specific custom field definition by its ID.
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    Get a DirectoryRetrieves a single directory record by its ID.
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    Get a FolderRetrieves a single folder record by its ID.
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    Get a GroupRetrieves a single user group record by its ID.
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    Get a UserRetrieves a single user record by their ID.
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    Get an AccountRetrieves a single account record by its ID.
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    Get an ExchangeRetrieves a single exchange record by its ID.
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    Get an Exchange InputRetrieves a specific input variant belonging to an exchange.
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    Get an Exchange to OutputRetrieves a specific output variant belonging to an exchange.
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    Get an Uploaded FileRetrieves metadata and download details for a single uploaded file by its ID.
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    List AccountsReturns a paginated list of account records.
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    List ArticlesReturns a paginated list of knowledge base articles.
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    List ContactsReturns a paginated list of contact records.
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    List Custom FieldsReturns a paginated list of custom field definitions, with optional filtering by name.
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    List DirectoriesReturns a paginated list of directory records.
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    List ExchangesReturns a paginated list of exchange records.
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    List FilesReturns a paginated list of uploaded files.
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    List FoldersReturns a paginated list of folders within a directory.
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    List Group DirectoriesReturns a paginated list of directories accessible to a specific group.
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    List GroupsReturns a paginated list of user groups.
Juvonno modules
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    Create a CustomerCreates a new customer record in Juvonno.
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    Create a Customer GroupCreates a new customer group for organizing patients.
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    Create a Customer InsuranceCreates a new insurance policy record linked to a specific customer.
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    Create a Customer NoteAdds a correspondence note to a customer record.
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    Create a PayableCreates a new accounts-payable entry in Juvonno.
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    Create a PaymentRecords a new payment against an existing invoice.
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    Create a StaffCreates a new staff member profile in Juvonno.
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    Create an AppointmentCreates a new appointment for a customer at a clinic branch.
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    Create an Insurance CompanyCreates a new insurance company record in Juvonno.
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    Delete a PaymentPermanently deletes a payment record by its ID.
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    Get a BranchRetrieves a single clinic branch record by its ID.
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    Get a ComplaintRetrieves a single patient complaint record by its ID.
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    Get a CustomerRetrieves a single customer record by its ID.
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    Get a Customer DocumentRetrieves a customer document including its base64-encoded file data.
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    Get a Customer GroupRetrieves a single customer group by its ID.
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    Get a PayableRetrieves a single payable record by its ID.
  • Juvonno icon
    Get a PaymentRetrieves a single payment record by its ID.
  • Juvonno icon
    Get a StaffRetrieves a single staff member profile by their ID.
  • Juvonno icon
    Get an AppointmentRetrieves a single appointment record by its ID.
  • Juvonno icon
    Get Appointment AvailabilityReturns available time slots for a practitioner at a given clinic.
  • Juvonno icon
    List AppointmentsReturns a paginated list of appointments matching the specified criteria.
  • Juvonno icon
    List Branch CustomersReturns a paginated list of customers belonging to a specific branch.
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    List Branch OptionsReturns a key-value list of all active branches for use in dropdowns.
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    List BranchesReturns complete data objects for all active clinic branches.
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    List CommissionsReturns a list of staff commission records.
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    List Complaints EncountersReturns a paginated list of encounter IDs associated with a specific complaint.
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    List Customer ComplaintsReturns a paginated list of complaints filed for a specific customer.
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    List Customer Correspondence NotesReturns all correspondence notes associated with a specific customer.
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    List Customer DocumentsReturns a list of document records attached to a specific customer.
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    List Customer GoalsReturns a list of treatment goals set for a specific customer.
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    List Customer InsuranceReturns all insurance policy records linked to a specific customer.
  • Juvonno icon
    List CustomersReturns a paginated list of all customer records in the account.
  • Juvonno icon
    List InsuranceReturns complete data objects for all active insurance companies.
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    List Insurance OptionsReturns a key-value list of all active insurance companies for use in dropdowns.
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    List InvoicesReturns a list of invoices matching the specified filters.
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    List StaffsReturns a list of all staff member profiles in the account.
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    Make an API CallExecutes an arbitrary authenticated HTTP request to the Juvonno API.
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    Search CustomersSearches for customers by name, email, or other criteria and returns matching records.
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    Update a CustomerUpdates fields on an existing customer record by its ID.
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    Update a Customer GroupUpdates the name or settings of an existing customer group by its ID.
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    Update a PayableUpdates fields on an existing payable record by its ID.
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    Update a StaffUpdates profile fields on an existing staff member by their ID.
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    Update an AppointmentUpdates details on an existing appointment by its ID.
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    Upload Customer DocumentUploads and attaches a document file to a customer record.
  • Juvonno icon
    Watch AppointmentsTriggers when a new appointment is created or an existing one is modified.
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    Watch BranchesTriggers when a clinic branch is created or updated.
  • Juvonno icon
    Watch CommissionsTriggers when a commission record is created or updated.
  • Juvonno icon
    Watch CustomersTriggers when a new customer is created or an existing one is updated.
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    Watch EventsTriggers instantly when Juvonno sends a webhook event notification.
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    Watch StaffsTriggers when a staff member record is created or updated.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Capacity and Juvonno integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to Capacity [5]

Alternative integrations to Juvonno [6]

Try Capacity and Juvonno on WEXTL®

Claim your 3-day trial to build Capacity with Juvonno integration and access every WEXTL® feature.

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Frequently asked questions

Common questions about connecting Capacity and Juvonno.

References

List of sources used to gather information about the Capacity and Juvonno integration.

  1. Capacity and Juvonno integration source code, module specs and credentials implementation.
  2. Our Capacity and Juvonno integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Capacity and Juvonno — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Capacity integration information
  6. Juvonno integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

Explore Capacity and Juvonno, or get started