Chatwoot and MyCase Integration

How does the integration between Chatwoot and MyCase work in WEXTL?

WEXTL exposes actions and triggers for Chatwoot and MyCase that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Chatwoot triggersMyCase actions

Swap apps

Chatwoot modules

• 
  Add an Agent to an InboxAdds an agent to a specified inbox.
• 
  Assign a ConversationAssigns a team or a member to a conversation.
• 
  Create a ContactCreates a new contact.
• 
  Create a ConversationCreates a new conversation.
• 
  Create a MessageCreates a new message in the system.
• 
  Create a UserCreates a new account user.
• 
  Create an InboxCreates a new inbox.
• 
  Delete a ContactDeletes a single contact.
• 
  Delete a MessageDeletes a single message from a conversation by ID.
• 
  Get a ContactRetrieves a single contact.
• 
  Get a ConversationRetrieves a single conversation.
• 
  Get an Account ReportReturns an account report for a specific metric.
• 
  Get an InboxRetrieves a single inbox's details.
• 
  Label a ConversationAdds labels to a conversation.
• 
  List Contact ConversationsRetrieves a list of conversations for a contact.
• 
  List ContactsRetrieves a list of contacts from an account.
• 
  List InboxesRetrieves a list of inboxes.
• 
  List MessagesRetrieves a list of messages from a specified conversation.
• 
  Make an API CallPerforms an arbitrary authorized API call.
• 
  Search ContactsSearches for contacts.
• 
  Search ConversationsSearches for conversations.
• 
  Update a ContactUpdates an existing contact.
• 
  Update a ConversationUpdates an existing conversation.
• 
  Update a Conversation Custom AttributesUpdates existing custom attributes for a conversation.
• 
  Update a Conversation PriorityUpdates an existing conversation priority in a given service.
• 
  Update a Conversation StatusUpdates an existing conversation status.
• 
  Update an InboxUpdates an existing inbox by ID.
• 
  Watch EventsTriggers when a specific event occurs.

MyCase modules

• 
  Create a CaseCreates a case in the system.
• 
  Create a ClientCreates a new client in the system.
• 
  Create a LeadCreates a new lead in the system.
• 
  Create a NoteCreates a note for a client.
• 
  Create a Note for a CaseCreates a note for a specific case.
• 
  Create a Note for a CompanyCreates a note for a specified company.
• 
  Create an ExpenseCreates an expense entry in the service.
• 
  Delete a CaseDeletes a case from the service.
• 
  Delete a ClientDeletes a client from the database.
• 
  Delete a NoteDeletes a note from the specified location or service.
• 
  Delete an ExpenseDeletes a specific expense from the system.
• 
  Delete an InvoiceDeletes an invoice from the system.
• 
  Get a CaseRetrieves a case from a specified source.
• 
  Get a ClientRetrieves a client using the provided client ID.
• 
  Get a LeadRetrieves a lead from the system using specified criteria.
• 
  Get a NoteRetrieves a note from the service.
• 
  Get an ExpenseRetrieves an expense based on the given criteria or ID.
• 
  List CasesRetrieves all cases.
• 
  List Cases for a ClientRetrieves all cases for a specific client.
• 
  List ClientsRetrieves all clients.
• 
  List ExpensesRetrieves all expenses.
• 
  List InvoicesRetrieves all invoices.
• 
  List LeadsRetrieves all leads.
• 
  List Notes for a CaseRetrieves all notes for a specific case.
• 
  List Notes for a ClientRetrieves all notes for a client.
• 
  Make an API CallPerforms an arbitrary authorized API call.
• 
  Record a Payment on an InvoiceRecords a payment against an invoice for a specified amount.
• 
  Update a CaseUpdates a case in the system with new information or changes to existing details.
• 
  Update a ClientUpdates a client's information in the database.
• 
  Update a LeadUpdates a lead in the CRM system with new information.
• 
  Update a NoteUpdates a note with new information or changes existing details.
• 
  Watch EventsTriggers when an event is created or updated.