Can Chatwoot trigger actions in MyCase, and MyCase in Chatwoot?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Chatwoot and MyCase?

No. Chatwoot-to-MyCase automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Chatwoot + MyCase Integration

Connect Chatwoot and MyCase to automate support work — trigger in one app, run actions in the other, wired in minutes.

Example: when Chatwoot's "Watch Events" fires, WEXTL can "Create a Case" in MyCase. Chatwoot has 1 trigger (including Watch Events); MyCase has 31 actions (including Create a Case, Create a Client, and Create a Lead).

Explore Documentation

GDPR
Data Encryption
2FA
Local Data Region

Chatwoot triggersMyCase actions

Chatwoot workflow triggers

MyCase workflow actions

Frequently asked questions

Common questions about connecting Chatwoot and MyCase.

Connect your Chatwoot and MyCase accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

ChatwootBrowse all Chatwoot triggers, actions, and integrations.

MyCaseBrowse all MyCase triggers, actions, and integrations.

Chatwoot + MyCase Integration

Frequently asked questions

How do I connect Chatwoot and MyCase?

What can I automate between Chatwoot and MyCase?

Can Chatwoot trigger actions in MyCase, and MyCase in Chatwoot?

Do I need to write code to integrate Chatwoot and MyCase?

Explore Chatwoot and MyCase, or get started

Chatwoot + MyCase Integration

Frequently asked questions

How do I connect Chatwoot and MyCase?

What can I automate between Chatwoot and MyCase?

Can Chatwoot trigger actions in MyCase, and MyCase in Chatwoot?

Do I need to write code to integrate Chatwoot and MyCase?

Explore Chatwoot and MyCase, or get started