Open-source customer engagement platform for shared inboxes, live chat, and support workflows. Connect Chatwoot to AI agents, automate workflows, and scale with confidence.
Start from Chatwoot’s Watch Events trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.
Add Add an Agent to an Inbox as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.
Chatwoot brings 28 ready-made steps for support work, and every run records what went in and what came back.
Chatwoot workflow on the canvas: Watch Events then Add an Agent to an Inbox
Everything you need to know about connecting Chatwoot to your workflows.
