Keep Cmercury and Glassix aligned: when communication events happen in one, update the other automatically.
Example: when Glassix's "Watch Events" fires, WEXTL can "Activate a Mailing List" in Cmercury. Cmercury has 18 actions (including Activate a Mailing List, Add a Contact, and Add a Message); Glassix has 43 actions (including Add a Contact Identifier, Add Ticket Note, and Add Ticket Tags).
Common questions about connecting Cmercury and Glassix.