Can Deskpro trigger actions in Halo, and Halo in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and Halo?

No. Deskpro-to-Halo automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + Halo Integration

Build support workflows between Deskpro and Halo on a visual canvas — map fields once and let data flow.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Create a Client" in Halo. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); Halo has 33 actions (including Create a Client, Create a Site, and Create a Ticket).

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Deskpro triggersHalo actions

Deskpro workflow triggers

Halo workflow actions

Frequently asked questions

Common questions about connecting Deskpro and Halo.

Connect your Deskpro and Halo accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

HaloBrowse all Halo triggers, actions, and integrations.

Deskpro + Halo Integration

Frequently asked questions

How do I connect Deskpro and Halo?

What can I automate between Deskpro and Halo?

Can Deskpro trigger actions in Halo, and Halo in Deskpro?

Do I need to write code to integrate Deskpro and Halo?

Explore Deskpro and Halo, or get started

Deskpro + Halo Integration

Frequently asked questions

How do I connect Deskpro and Halo?

What can I automate between Deskpro and Halo?

Can Deskpro trigger actions in Halo, and Halo in Deskpro?

Do I need to write code to integrate Deskpro and Halo?

Explore Deskpro and Halo, or get started