About this integration
AI-powered help desk for tickets, knowledge base, and customer support workflows. This integration exposes its full API as workflow modules.
The integration includes 18 triggers, 45 search modules and 47 actions. Connections use basic authentication.
How to connect
The credential form asks for API Key and subdomain.
Prefer the interactive builder form? Open it on the app page.
Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
Connecting Deskpro to WEXTL®
| Field | Type | Help |
|---|---|---|
API KeyRequired | password | Create an API key via Deskpro’s admin interface, under Apps & Integrations -> API Keys. |
subdomainRequired | text | Copy your subdomain is the URL shown in your browser’s address bar when you’re logged into your helpdesk. For example, |
Use it in workflow automation
Start with Watch Agent Chats Messages, then add Approve an Approval.
The canvas below runs Watch Agent Chats Messages into Approve an Approval — watch the video, then drop a node onto the canvas.
Select the Watch Agent Chats Messages trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Create an Agent Chat as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 65 ready-made modules for support work — each run logs its inputs and outputs for debugging.
Deskpro workflow on the canvas: Watch Agent Chats Messages then Create an Agent Chat
Triggers, searches and actions
Browse every Deskpro module field below: 18 triggers, 45 searchs, and 47 actions you can drop onto the canvas.
Triggers
This integration includes 18 triggers — start a workflow the moment something changes in the app.
- Watch Agent Chats Messages
- Watch Agent Groups
- Watch Agents
- Watch Agents Team
- Watch Agent Team
13more triggers
Searches
Use any of 45 search modules to retrieve records without leaving the workflow canvas.
- Get a Community Topic
- Get Agent Group Count
- Get Agents Count
- Get Agents' Extended Models
- Get Agent Team Count
40more searches
Actions
This integration includes 47 action modules — create, update, or delete records as part of any workflow.
- Approve an Approval
- Cancel an Approval
- Create an Agent Chat
- Create an Agent Chat Message
- Create an Agent Team
42more actions
Explore the fields available for each Deskpro trigger, search, and action.
Triggers
Output fields
| Field | Type |
|---|---|
UUID | text |
Person name | text |
Message | text |
Message text | text |
Metadata | array |
Date created | date |
Timestamp | number |
ID | number |
Chat | number |
Person | number |
Output fields
| Field | Type |
|---|---|
Title | text |
ID | number |
Note | text |
Is agent group | boolean |
Sys name | text |
Is enabled | boolean |
Permissions | array |
Department permissions | array |
People | array |
Output fields
| Field | Type |
|---|---|
ID | number |
Primary email | text |
First name | text |
Last name | text |
Title prefix | text |
Name | text |
Display name | text |
Is agent | boolean |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Online | boolean |
Online for chat | boolean |
2other output fields
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Agents | array |
Output fields
| Field | Type |
|---|---|
ID | number |
Primary email | text |
First name | text |
Last name | text |
Title prefix | text |
Name | text |
Display name | text |
Is agent | boolean |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Online | boolean |
Online for chat | boolean |
44other output fields
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Required approvals | number |
Required rejections | number |
Type | number |
Can approvers view subject | boolean |
Actions on create | object |
Version | number |
Actions | array |
Actions on partial approval response | object |
Version | number |
Actions | array |
Actions on partial rejection response | object |
Version | number |
Actions | array |
Actions on cancel | object |
Version | number |
Actions | array |
6other output fields
Output fields
| Field | Type |
|---|---|
Name | text |
ID | number |
Description | text |
Is deleted | boolean |
Output fields
| Field | Type |
|---|---|
Attachments | array |
Labels | array |
Title translations | object |
Content translations | object |
Title | text |
Content | text |
Comments | array |
Status | text |
Categories | array |
Revisions | array |
Date end | text |
6other output fields
Output fields
| Field | Type |
|---|---|
Title | text |
Parent | text |
Children | array |
Output fields
| Field | Type |
|---|---|
ID | number |
Chat type | text |
Is pinned | boolean |
Date created | date |
Date last message | date |
Name | text |
Admin | number |
Departments | array |
Agent teams | array |
Agents | array |
Output fields
| Field | Type |
|---|---|
ID | number |
Person | number |
Language | number |
Translated language | number |
Slug | text |
Title | text |
Content | text |
View count | number |
Total rating | number |
Num comments | number |
Num ratings | number |
17other output fields
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
Status | text |
Status code | text |
Date touch | date |
Date created | date |
Date last try | date |
Date next try | date |
Num tries | number |
Log summary | text |
Log | text |
2other output fields
Output fields
| Field | Type |
|---|---|
Vote type | text |
ID | number |
Vote | number |
Message | text |
Created at | date |
Approver | number |
Approval | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Tickets | array |
Is completed | boolean |
Title | text |
Visibility | number |
Date due | date |
Date created | date |
Date completed | date |
Person | object |
ID | number |
Name | text |
Assigned agent | object |
ID | number |
Name | text |
Assigned department | object |
ID | number |
Title | text |
User title | text |
Is tickets enabled | boolean |
Is chat enabled | boolean |
Display order | number |
3other output fields
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Required approvals | number |
Required rejections | number |
Type | number |
Can approvers view subject | boolean |
Actions on create | object |
Version | number |
Actions | array |
Actions on partial approval response | object |
Version | number |
Actions | array |
Actions on partial rejection response | object |
Version | number |
Actions | array |
Actions on cancel | object |
Version | number |
Actions | array |
13other output fields
Output fields
| Field | Type |
|---|---|
ID | number |
Ref | text |
Auth | text |
Parent | text |
Language | number |
Brand | number |
Department | number |
Category | number |
Priority | number |
Workflow | number |
Product | number |
32other output fields
Output fields
| Field | Type |
|---|---|
ID | number |
Department | object |
ID | number |
Date created | date |
Date last message | date |
Status | text |
Visitor name | text |
Visitor email | text |
Output fields
| Field | Type |
|---|---|
ID | number |
Author ID | number |
Author type | text |
Conversation ID | number |
Author | number |
Content | text |
Is sys | boolean |
Is user | boolean |
Is HTML | boolean |
Metadata | array |
Date created | date |
1other output field
Searches
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Person | number |
Language | number |
Translated language | number |
Slug | text |
Title | text |
Content | text |
View count | number |
Total rating | number |
Num comments | number |
Num ratings | number |
17other output fields
Output fields
| Field | Type |
|---|---|
Count | number |
ID | number |
Value | text |
Type | text |
Title | text |
Grouped by | text |
Nested | array |
Output fields
| Field | Type |
|---|---|
Count | number |
ID | number |
Value | text |
Type | text |
Title | text |
Grouped by | text |
Nested | array |
Output fields
| Field | Type |
|---|---|
ID | number |
Primary email | text |
First name | text |
Last name | text |
Title prefix | text |
Name | text |
Display name | text |
Is agent | boolean |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Online | boolean |
Online for chat | boolean |
7other output fields
Output fields
| Field | Type |
|---|---|
Count | number |
ID | number |
Value | text |
Type | text |
Title | text |
Grouped by | text |
Nested | array |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
Status | text |
Status code | text |
Date touch | date |
Date created | date |
Date last try | date |
Date next try | date |
Num tries | number |
Log summary | text |
Log | text |
2other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Primary email | text |
First name | text |
Last name | text |
Title prefix | text |
Name | text |
Display name | text |
Is agent | boolean |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Online | boolean |
Online for chat | boolean |
2other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Chat type | text |
Is pinned | boolean |
Date created | date |
Date last message | date |
Name | text |
Admin | number |
Departments | array |
Agent teams | array |
Agents | array |
Input fields
| Field | Type |
|---|---|
ID | choice |
Output fields
| Field | Type |
|---|---|
UUID | text |
Person name | text |
Message | text |
Message text | text |
Metadata | array |
Date created | date |
Timestamp | date |
ID | number |
Chat | number |
Person | number |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Title | text |
ID | number |
Note | text |
Is agent group | boolean |
Sys name | text |
Is enabled | boolean |
Permissions | array |
Department permissions | array |
People | array |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
NameRequired | text |
Avatar | text |
Members | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Agents | array |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Required approvals | number |
Required rejections | number |
Type | number |
Can approvers view subject | boolean |
Actions on create | object |
Version | number |
Actions | array |
Actions on partial approval response | object |
Version | number |
Actions | array |
Actions on partial rejection response | object |
Version | number |
Actions | array |
Actions on cancel | object |
Version | number |
Actions | array |
6other output fields
Output fields
| Field | Type |
|---|---|
Count | number |
ID | number |
Value | text |
Type | text |
Title | text |
Grouped by | text |
Nested | array |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Name | text |
ID | number |
Description | text |
Is deleted | boolean |
Output fields
| Field | Type |
|---|---|
Count | number |
ID | number |
Value | text |
Type | text |
Title | text |
Grouped by | text |
Nested | array |
Input fields
| Field | Type |
|---|---|
Article IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Attachments | array |
Labels | array |
Title translations | object |
Content translations | object |
Title | text |
Content | text |
Comments | array |
Status | text |
Categories | array |
Revisions | array |
Date end | text |
6other output fields
Input fields
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Count | number |
ID | number |
Value | text |
Type | text |
Title | text |
Grouped by | text |
Nested | array |
Input fields
| Field | Type |
|---|---|
IDs | choice |
Author | text |
Category | choice |
Group By | choice |
Status | choice |
Hidden Status | choice |
Period Created | choice |
Period Last Comment | choice |
Period Published | choice |
Period Updated | choice |
Order By | choice |
Output fields
| Field | Type |
|---|---|
Count | number |
ID | number |
Value | text |
Type | text |
Title | text |
Grouped by | text |
Nested | array |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Title | text |
Parent | text |
Children | array |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Tickets | array |
Is completed | boolean |
Title | text |
Visibility | number |
Date due | date |
Date created | date |
Date completed | date |
Person | object |
ID | number |
Name | text |
Assigned agent | object |
ID | number |
Name | text |
Assigned department | object |
ID | number |
Title | text |
User title | text |
Is tickets enabled | boolean |
Is chat enabled | boolean |
Display order | number |
3other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Ref | text |
Auth | text |
Parent | text |
Language | number |
Brand | number |
Department | number |
Category | number |
Priority | number |
Workflow | number |
Product | number |
32other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Department | object |
ID | number |
Date created | date |
Date last message | date |
Status | text |
Visitor name | text |
Visitor email | text |
Input fields
| Field | Type |
|---|---|
Person IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Count | number |
ID | number |
Value | text |
Type | text |
Title | text |
Grouped by | text |
Nested | array |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Count | number |
ID | number |
Value | text |
Type | text |
Title | text |
Grouped by | text |
Nested | array |
Input fields
| Field | Type |
|---|---|
ID | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
UUID | text |
Person name | text |
Message | text |
Message text | text |
Metadata | array |
Date created | date |
Timestamp | number |
ID | number |
Chat | number |
Person | number |
Input fields
| Field | Type |
|---|---|
IDs | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Chat type | text |
Is pinned | boolean |
Date created | date |
Date last message | date |
Name | text |
Admin | number |
Departments | array |
Agent teams | array |
Agents | array |
Input fields
| Field | Type |
|---|---|
IDsRequired | choice |
Is Deleted | number |
Online | number |
Online For Chat | number |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Primary email | text |
First name | text |
Last name | text |
Title prefix | text |
Name | text |
Display name | text |
Is agent | boolean |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Online | boolean |
Online for chat | boolean |
2other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Integer | number |
Input fields
| Field | Type |
|---|---|
IDsRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Title | text |
ID | number |
Note | text |
Is agent group | boolean |
Sys name | text |
Is enabled | boolean |
Permissions | array |
Department permissions | array |
People | array |
Input fields
| Field | Type |
|---|---|
IDsRequired | choice |
Limit to My Teams Only | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Agents | array |
Input fields
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Vote type | text |
ID | number |
Vote | number |
Message | text |
Created at | date |
Approver | number |
Approval | number |
Input fields
| Field | Type |
|---|---|
ID | choice |
TicketRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Emails | array |
Labels | array |
Teams | array |
Primary team | number |
Agent data | object |
Extension number | number |
Available status | text |
Agent calls enabled | boolean |
Agent chat enabled | boolean |
Agent can use forwarding | boolean |
Forwarding number | text |
Forwarding ring timeout | number |
Forwarding number type | text |
Forwarding logged out | boolean |
Work status enabled | boolean |
Public usergroups | array |
Public agentgroups | array |
Input fields
| Field | Type |
|---|---|
IDsRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Required approvals | number |
Required rejections | number |
Type | number |
Can approvers view subject | boolean |
Actions on create | object |
Version | number |
Actions | array |
Actions on partial approval response | object |
Version | number |
Actions | array |
Actions on partial rejection response | object |
Version | number |
Actions | array |
Actions on cancel | object |
Version | number |
Actions | array |
6other output fields
Input fields
| Field | Type |
|---|---|
IDsRequired | choice |
Is Deleted | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
Name | text |
ID | number |
Description | text |
Is deleted | boolean |
Input fields
| Field | Type |
|---|---|
IDs | choice |
Author | text |
Category | choice |
Group By | choice |
Status | choice |
Hidden Status | choice |
Period Created | choice |
Period Last Comment | choice |
Period Published | choice |
Period Updated | choice |
Order By | choice |
1other input field
Output fields
| Field | Type |
|---|---|
Attachments | array |
Labels | array |
Title translations | object |
Content translations | object |
Title | text |
Content | text |
Comments | array |
Status | text |
Categories | array |
Revisions | array |
Date end | text |
6other output fields
Input fields
| Field | Type |
|---|---|
ID | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Title | text |
Parent | text |
Children | array |
Input fields
| Field | Type |
|---|---|
IDsRequired | choice |
Awaiting Validation | boolean |
Status | choice |
Hidden Status | choice |
Status Category | array |
Category | text |
Forum | choice |
Category | choice |
Labels Mode | choice |
Label | text |
No Labels | boolean |
Created From | date |
5other input fields
Output fields
| Field | Type |
|---|---|
ID | number |
Person | number |
Language | number |
Translated language | number |
Slug | text |
Title | text |
Content | text |
View count | number |
Total rating | number |
Num comments | number |
Num ratings | number |
17other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
Status | text |
Status code | text |
Date touch | date |
Date created | date |
Date last try | date |
Date next try | date |
Num tries | number |
Log summary | text |
Log | text |
2other output fields
Input fields
| Field | Type |
|---|---|
Person IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Vote type | text |
ID | number |
Vote | number |
Message | text |
Created at | date |
Approver | number |
Approval | number |
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Tickets | array |
Is completed | boolean |
Title | text |
Visibility | number |
Date due | date |
Date created | date |
Date completed | date |
Person | object |
ID | number |
Name | text |
Assigned agent | object |
ID | number |
Name | text |
Assigned department | object |
ID | number |
Title | text |
User title | text |
Is tickets enabled | boolean |
Is chat enabled | boolean |
Display order | number |
3other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Primary email | text |
First name | text |
Last name | text |
Title prefix | text |
Name | text |
Display name | text |
Is agent | boolean |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Online | boolean |
Online for chat | boolean |
44other output fields
Input fields
| Field | Type |
|---|---|
TicketRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Required approvals | number |
Required rejections | number |
Type | number |
Can approvers view subject | boolean |
Actions on create | object |
Version | number |
Actions | array |
Actions on partial approval response | object |
Version | number |
Actions | array |
Actions on partial rejection response | object |
Version | number |
Actions | array |
Actions on cancel | object |
Version | number |
Actions | array |
13other output fields
Input fields
| Field | Type |
|---|---|
Order By | choice |
IDs | choice |
Group Sort | choice |
Filter | number |
Labels | array |
Label | text |
Star | number |
Status | number |
Not Status | number |
Date Status | text |
Date Created | text |
Date Resolved | text |
14other input fields
Output fields
| Field | Type |
|---|---|
ID | number |
Ref | text |
Auth | text |
Parent | text |
Language | number |
Brand | number |
Department | number |
Category | number |
Priority | number |
Workflow | number |
Product | number |
32other output fields
Input fields
| Field | Type |
|---|---|
ID | choice |
Agent Only | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Author ID | number |
Author type | text |
Conversation ID | number |
Author | number |
Content | text |
Is sys | boolean |
Is user | boolean |
Is HTML | boolean |
Metadata | array |
Date created | date |
1other output field
Input fields
| Field | Type |
|---|---|
IDs | choice |
Status | choice |
Date Created | text |
Date Period | choice |
Person | choice |
Agent | choice |
Department | choice |
Brand | choice |
Label | array |
Label Value | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Department | object |
ID | number |
Date created | date |
Date last message | date |
Status | text |
Visitor name | text |
Visitor email | text |
Actions
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Message | text |
Output fields
| Field | Type |
|---|---|
Vote type | text |
ID | number |
Vote | number |
Message | text |
Created at | date |
Approver | number |
Approval | number |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
ParticipantRequired | choice |
TypeRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Chat type | text |
Is pinned | boolean |
Date created | date |
Date last message | date |
Name | text |
Admin | number |
Departments | array |
Agent teams | array |
Agents | array |
Input fields
| Field | Type |
|---|---|
ID | choice |
MessageRequired | text |
UUIDRequired | text |
Output fields
| Field | Type |
|---|---|
UUID | text |
Person name | text |
Message | text |
Message text | text |
Metadata | array |
Date created | date |
Timestamp | date |
ID | number |
Chat | number |
Person | number |
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Avatar | text |
Members | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Primary email | text |
First name | text |
Last name | text |
Title prefix | text |
Name | text |
Display name | text |
Is agent | boolean |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Online | boolean |
Online for chat | boolean |
2other output fields
Input fields
| Field | Type |
|---|---|
TypeRequired | text |
NameRequired | text |
Required ApprovalsRequired | number |
Required RejectionsRequired | number |
Can Approvers View SubjectRequired | boolean |
Can Choose ApproversRequired | boolean |
Description | text |
Actions on Create | text |
Actions on Partial Approval Response | text |
Actions on Partial Rejection Response | text |
Actions on Cancel | text |
2other input fields
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Required approvals | number |
Required rejections | number |
Type | number |
Can approvers view subject | boolean |
Actions on create | object |
Version | number |
Actions | array |
Actions on partial approval response | object |
Version | number |
Actions | array |
Actions on partial rejection response | object |
Version | number |
Actions | array |
Actions on cancel | object |
Version | number |
Actions | array |
6other output fields
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Description | text |
Is Deleted | boolean |
Output fields
| Field | Type |
|---|---|
Name | text |
ID | number |
Description | text |
Is deleted | boolean |
Input fields
| Field | Type |
|---|---|
TitleRequired | text |
ContentRequired | text |
StatusRequired | choice |
Title Translations | array |
Content Translations | array |
Fields | array |
Fields (Choice and Date) | array |
Person | object |
ID | choice |
Name | text |
Email | |
Field ID | text |
Key | text |
Language | choice |
Content Input Type | choice |
Categories | choice |
1other input field
Output fields
| Field | Type |
|---|---|
Attachments | array |
Labels | array |
Title translations | object |
Content translations | object |
Title | text |
Content | text |
Comments | array |
Status | text |
Categories | array |
Revisions | array |
Date end | text |
6other output fields
Input fields
| Field | Type |
|---|---|
TitleRequired | text |
DescriptionRequired | text |
Handler ClassRequired | text |
Parent IDRequired | text |
Default ValueRequired | text |
Is EnabledRequired | boolean |
OptionsRequired | text |
AliasesRequired | text |
Is User EnabledRequired | boolean |
Is Agent FieldRequired | boolean |
Display OrderRequired | number |
Output fields
| Field | Type |
|---|---|
Title | text |
Parent | text |
Children | array |
Input fields
| Field | Type |
|---|---|
TitleRequired | text |
ContentRequired | text |
PersonRequired | object |
Person IDRequired | choice |
Name | text |
Email | |
ForumRequired | choice |
Status | text |
Labels | array |
Label | text |
Fields | object |
Priority | text |
Context | text |
User Feedback | text |
Accessibility Importance | text |
Platforms | array |
Expected Date | date |
Plan Status | text |
Related Areas | array |
Difficulty Level | text |
Review Date | date |
Is Reviewed | boolean |
Output fields
| Field | Type |
|---|---|
ID | number |
Person | number |
Language | number |
Translated language | number |
Slug | text |
Title | text |
Content | text |
View count | number |
Total rating | number |
Num comments | number |
Num ratings | number |
17other output fields
Input fields
| Field | Type |
|---|---|
TitleRequired | text |
PersonRequired | choice |
Date Due | date |
Visibility | choice |
Assigned Agent | choice |
Assigned Agent Team | choice |
Assigned Department | choice |
Date Completed | date |
Is Completed | boolean |
Ticket | choice |
Tickets | choice |
1other input field
Output fields
| Field | Type |
|---|---|
ID | number |
Tickets | array |
Is completed | boolean |
Title | text |
Visibility | number |
Date due | date |
Date created | date |
Date completed | date |
Person | object |
ID | number |
Name | text |
Assigned agent | object |
ID | number |
Name | text |
Assigned department | object |
ID | number |
Title | text |
User title | text |
Is tickets enabled | boolean |
Is chat enabled | boolean |
Display order | number |
3other output fields
Input fields
| Field | Type |
|---|---|
SubjectRequired | text |
DepartmentRequired | choice |
LanguageRequired | choice |
PersonRequired | object |
EmailRequired | |
Name | text |
Status | choice |
UrgencyRequired | number |
Agent Team | choice |
Organization | choice |
Is Hold | boolean |
Labels | array |
Label | text |
CC | array |
5other input fields
Output fields
| Field | Type |
|---|---|
ID | number |
Ref | text |
Auth | text |
Parent | text |
Language | number |
Brand | number |
Department | number |
Category | number |
Priority | number |
Workflow | number |
Product | number |
32other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Required approvals | number |
Required rejections | number |
Type | number |
Can approvers view subject | boolean |
Actions on create | object |
Version | number |
Actions | array |
Actions on partial approval response | object |
Version | number |
Actions | array |
Actions on partial rejection response | object |
Version | number |
Actions | array |
Actions on cancel | object |
Version | number |
Actions | array |
13other output fields
Input fields
| Field | Type |
|---|---|
SubjectRequired | text |
PersonRequired | object |
IDRequired | choice |
Name | text |
EmailRequired | |
Person Email | |
AgentRequired | object |
IDRequired | choice |
Name | text |
EmailRequired | |
Email Validated | boolean |
Fields | object |
Field 2 | object |
Field 3 | object |
Field 7 | object |
Field 8 | object |
Field 9 | object |
Chat Department | choice |
Rating Comment | text |
Rating Overall | boolean |
Output fields
| Field | Type |
|---|---|
ID | number |
Department | object |
ID | number |
Date created | date |
Date last message | date |
Status | text |
Visitor name | text |
Visitor email | text |
Input fields
| Field | Type |
|---|---|
Chat ID | choice |
ContentRequired | text |
Author | object |
ID | text |
Name | text |
Email | |
Field ID | text |
Key | text |
Is User | boolean |
Person Name | text |
Blob | text |
Output fields
| Field | Type |
|---|---|
ID | number |
Author ID | number |
Author type | text |
Conversation ID | number |
Author | number |
Content | text |
Is sys | boolean |
Is user | boolean |
Is HTML | boolean |
Metadata | array |
Date created | date |
1other output field
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
ID | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Article IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Article IDRequired | choice |
Input fields
| Field | Type |
|---|---|
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
Output fields
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
Input fields
| Field | Type |
|---|---|
Article IDRequired | choice |
UpvoteRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Message | text |
Output fields
| Field | Type |
|---|---|
Vote type | text |
ID | number |
Vote | number |
Message | text |
Created at | date |
Approver | number |
Approval | number |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
URNRequired | text |
StyleRequired | text |
ColorRequired | text |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Title | text |
Content | text |
Person | object |
Person ID | choice |
Name | text |
Email | |
Forum | choice |
Status | text |
Labels | array |
Label | text |
Fields | object |
Priority | text |
Context | text |
User Feedback | text |
Accessibility Importance | text |
Platforms | array |
Expected Date | date |
Plan Status | text |
Related Areas | array |
Difficulty Level | text |
Review Date | date |
Is Reviewed | boolean |
Output fields
| Field | Type |
|---|---|
ID | number |
Person | number |
Language | number |
Translated language | number |
Slug | text |
Title | text |
Content | text |
View count | number |
Total rating | number |
Num comments | number |
Num ratings | number |
17other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Participant | choice |
Type | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Chat type | text |
Is pinned | boolean |
Date created | date |
Date last message | date |
Name | text |
Admin | number |
Departments | array |
Agent teams | array |
Agents | array |
Input fields
| Field | Type |
|---|---|
ID | choice |
MessageRequired | text |
UUIDRequired | text |
Output fields
| Field | Type |
|---|---|
UUID | text |
Person name | text |
Message | text |
Message text | text |
Metadata | array |
Date created | date |
Timestamp | date |
ID | number |
Chat | number |
Person | number |
Input fields
| Field | Type |
|---|---|
Available Status | choice |
Agent Calls Enabled | boolean |
Agent Chat Enabled | boolean |
Agent Can Use Forwarding | boolean |
Voicemail Asset | text |
Forwarding Number | text |
Forwarding Ring Timeout | number |
Forwarding Logged Out | boolean |
Login Status | choice |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Name | text |
Avatar | text |
Members | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Avatar | object |
Default URL pattern | text |
URL pattern | text |
Base gravatar URL | text |
Agents | array |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Type | text |
Name | text |
Required Approvals | number |
Required Rejections | number |
Can Approvers View Subject | boolean |
Can Choose Approvers | boolean |
Description | text |
Actions on Create | text |
Actions on Partial Approval Response | text |
Actions on Partial Rejection Response | text |
3other input fields
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Required approvals | number |
Required rejections | number |
Type | number |
Can approvers view subject | boolean |
Actions on create | object |
Version | number |
Actions | array |
Actions on partial approval response | object |
Version | number |
Actions | array |
Actions on partial rejection response | object |
Version | number |
Actions | array |
Actions on cancel | object |
Version | number |
Actions | array |
6other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Name | text |
Description | text |
Is Deleted | boolean |
Output fields
| Field | Type |
|---|---|
Name | text |
ID | number |
Description | text |
Is deleted | boolean |
Input fields
| Field | Type |
|---|---|
Article IDRequired | choice |
Title | text |
Content | text |
Status | choice |
Title Translations | array |
Content Translations | array |
Fields | array |
Fields (Choice and Date) | array |
Person | object |
ID | choice |
Name | text |
Email | |
Field ID | text |
Key | text |
Language | choice |
Content Input Type | choice |
2other input fields
Output fields
| Field | Type |
|---|---|
Attachments | array |
Labels | array |
Title translations | object |
Content translations | object |
Title | text |
Content | text |
Comments | array |
Status | text |
Categories | array |
Revisions | array |
Date end | text |
6other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Title | text |
Description | text |
Handler Class | text |
Parent ID | text |
Default Value | text |
Is Enabled | boolean |
Options | text |
Aliases | text |
Is User Enabled | boolean |
Is Agent Field | boolean |
1other input field
Output fields
| Field | Type |
|---|---|
Title | text |
Parent | text |
Children | array |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Title | text |
Person | choice |
Date Due | date |
Visibility | choice |
Assigned Agent | choice |
Assigned Agent Team | choice |
Assigned Department | choice |
Date Completed | date |
Is Completed | boolean |
Ticket | choice |
2other input fields
Output fields
| Field | Type |
|---|---|
ID | number |
Tickets | array |
Is completed | boolean |
Title | text |
Visibility | number |
Date due | date |
Date created | date |
Date completed | date |
Person | object |
ID | number |
Name | text |
Assigned agent | object |
ID | number |
Name | text |
Assigned department | object |
ID | number |
Title | text |
User title | text |
Is tickets enabled | boolean |
Is chat enabled | boolean |
Display order | number |
3other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Subject | text |
Department | choice |
Language | choice |
Person | object |
Email | |
Name | text |
Status | choice |
Urgency | number |
Agent Team | choice |
Organization | choice |
Is Hold | boolean |
Labels | array |
Label | text |
6other input fields
Output fields
| Field | Type |
|---|---|
ID | number |
Ref | text |
Auth | text |
Parent | text |
Language | number |
Brand | number |
Department | number |
Category | number |
Priority | number |
Workflow | number |
Product | number |
32other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | choice |
Subject | text |
Person | object |
ID | choice |
Name | text |
Email | |
Person Email | |
Agent | object |
ID | text |
Name | text |
Email | |
Email Validated | boolean |
Fields | object |
Field 2 | object |
Field 3 | object |
Field 7 | object |
Field 8 | object |
Field 9 | object |
Chat Department | text |
Rating Comment | text |
Rating Overall | boolean |
Output fields
| Field | Type |
|---|---|
ID | number |
Department | object |
ID | number |
Date created | date |
Date last message | date |
Status | text |
Visitor name | text |
Visitor email | text |
Input fields
| Field | Type |
|---|---|
IDRequired | choice |