Dotdigital Integration

Marketing automation platform for email, SMS, and customer data. Keep Dotdigital lists, tags, campaigns, and follow ups aligned across your marketing stack. When Watch Email Events fires, automatically update the next system with Get a Campaign or Get a Campaign Summary.

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Supported triggers and actions for Dotdigital integration

Triggers can detect changes in Dotdigital and run actions that can create, search or modify data inside Dotdigital automatically [3] — exactly how you set them.

Watch Email EventsTriggers when an event arrives in an events export subscription.
Watch Inbound MessagesTriggers when a message arrives from a contact.
Watch Messages DeliveredTriggers when a message is delivered.
Watch Messages ExpiredTriggers when a message expires before delivery.
Watch Messages FailedTriggers when a message fails to send.
Watch Messages ReadTriggers when a message is read.
Watch Messages SentTriggers when a message is sent on any channel.
Watch New ContactsTriggers when a new contact is added.
Watch Profiles CreatedTriggers when a messaging profile is created.
Watch Profiles DeletedTriggers when a messaging profile is deleted.
Watch Profiles RestoredTriggers when a deleted messaging profile is restored.
Watch Profiles UpdatedTriggers when a messaging profile is updated.
Watch Updated ContactsTriggers when a contact is created or changed.
Get a CampaignReturns a single email campaign with its details.
Get a Campaign SummaryReturns the opens, clicks, and other totals for a campaign.
Get Account InformationReturns the account name, credits, and API call usage.
Get a ContactReturns a single contact.
Get a Contact Insight Data RecordReturns a single record for a contact.
Get a FormReturns a single form.
Get a ListReturns a single list.
Get an Account Insight Data RecordReturns a single record from an account collection.
Get an Insight Data Collection SchemaReturns the JSON schema of a collection.
Get an Omnichannel MessageReturns a message sent through the omnichannel service, including its current status.
Get an SMS CampaignReturns a single SMS campaign.
Get a ProgramReturns a single program.
Get a Program EnrolmentReturns the status of a program enrolment request.
Get a TemplateReturns a single template.
Get Campaign Activity for a ContactReturns one contact's activity for a campaign.
Get Campaign MetricsRetrieves performance figures for campaigns sent between two dates.
Get Campaign Send StatusReturns the status of a campaign send.
Get Contact PreferencesReturns every preference and whether a contact is opted in.
Get Contact SubscriptionsReturns the lists and preferences a contact is subscribed to.
Get Delete Contacts StatusReturns the progress of a delete-contacts request.
Get Import Contacts StatusReturns the progress and results of a contact import.
Get Insight Data Import StatusReturns the progress and results of an Insight data import.
Get Insight Data Job StatusReturns the progress of a delete or empty request.
Get Program Enrolment FailuresReturns the contacts that could not be enrolled, as CSV text.
Get Segment Refresh ProgressReturns the progress of a segment refresh.
Get Split Test ResultsReturns how each version of a split test performed.
List Account Insight Data CollectionsRetrieves the collections that belong to the whole account.
List Account Insight Data RecordsRetrieves the records in an account collection.
List Campaign ActivityRetrieves each recipient's activity for a campaign.
List Campaign AttachmentsRetrieves the documents attached to a campaign.
List Campaign ClicksRetrieves who clicked links in a campaign.
List Campaign Clicks with Link GroupsRetrieves link clicks together with their link groups.
List Campaign Hard BouncesRetrieves contacts whose email hard bounced for a campaign.
List Campaign OpensRetrieves who opened a campaign.
List Campaign Opens for a ContactRetrieves the times a contact opened a campaign.
List CampaignsRetrieves a list of email campaigns.
List Campaigns Sent to a ListRetrieves the campaigns that were sent to a list.
List Campaigns with Activity Since a DateRetrieves campaigns that had opens or clicks since a date.
List Contact Data FieldsRetrieves the contact data fields in the account.
List Contact Insight Data CollectionsRetrieves the collections that hold data for one contact.
List Contact Insight Data RecordsRetrieves a contact's records in one collection.
List ContactsRetrieves a list of contacts.
List Contacts Opted into a PreferenceRetrieves contacts who are opted into a preference.
List Contacts Opted into a Preference in a ListRetrieves contacts in a list who are opted into a preference.
List Contacts Unsubscribed from a ListRetrieves contacts who unsubscribed from a list since a date.
List Custom From AddressesRetrieves the sender addresses you can use in a campaign.
List Custom IdentifiersRetrieves the custom identifiers defined for the account.
List Document FoldersRetrieves the document folders in the account.
List DocumentsRetrieves the documents in a folder.
List Form FieldsRetrieves the pages and fields of a form.
List Form ResponsesRetrieves the responses to a form.
List FormsRetrieves the forms in the account.
List Image FoldersRetrieves the image folders in the account.
List Insight Data CollectionsRetrieves every Insight data collection in the account.
List Insight Data Records for All ContactsRetrieves the records of every contact in a contact collection.
List ListsRetrieves a list of lists.
List Lists a Campaign Was Sent ToRetrieves the lists and segments a campaign was sent to.
List PreferencesRetrieves the preferences and preference categories.
List Private ListsRetrieves the lists that only your team can see.
List Program EnrolmentsRetrieves program enrolment requests by status.
List ProgramsRetrieves the programs in the account.
List Public ListsRetrieves the lists that contacts can see.
List SegmentsRetrieves the segments in the account.
List SMS CampaignsRetrieves the SMS campaigns in the account.
List Suppressed ContactsRetrieves contacts who were suppressed since a date.
List TemplatesRetrieves the campaign templates in the account.
List Unsubscribed ContactsRetrieves contacts who unsubscribed since a date.
Add a Campaign AttachmentAttaches a document to a campaign.
Add a Contact to a ListAdds a contact to one or more lists.
Add Contacts to a ProgramEnrols contacts or lists in a program.
Copy a CampaignMakes a copy of an email campaign.
Copy an SMS CampaignMakes a copy of an SMS campaign.
Create a CampaignCreates an email campaign.
Create a ContactCreates a new contact.
Create a Contact Data FieldCreates a contact data field.
Create a Custom IdentifierCreates a custom identifier that can be used to find contacts.
Create a Document FolderCreates a document folder.
Create a ListCreates a new list.
Create an Image FolderCreates an image folder.
Create an Insight Data CollectionCreates an empty Insight data collection.
Create an SMS CampaignCreates an SMS campaign.
Create a PreferenceCreates a preference or a preference category.
Create a Split Test CampaignCreates an email campaign with several versions to test.
Create a TemplateCreates a campaign template.
Create or Update a ContactUpdates a contact with only the fields you send, or creates it if it does not exist.
Create or Update a Contact Insight Data RecordCreates or replaces a record for a contact.
Create or Update an Account Insight Data RecordCreates or replaces a record in an account collection.
Create or Update Multiple ContactsCreates or updates many contacts in one request.
Delete a CampaignDeletes an email campaign.
Delete a ContactDeletes a contact.
Delete a Contact Data FieldDeletes a contact data field.
Delete a Contact Insight Data RecordDeletes a record for a contact.
Delete a Custom IdentifierDeletes a custom identifier.
Delete a ListDeletes a list.
Delete an Account Insight Data RecordDeletes a record from an account collection.
Delete an Insight Data CollectionDeletes an Insight data collection and its records.
Delete an SMS CampaignDeletes an SMS campaign.
Delete a PreferenceDeletes a preference or preference category.
Delete Multiple Account Insight Data RecordsDeletes up to 5,000 records from an account collection.
Delete Multiple Contact Insight Data RecordsDeletes up to 5,000 records for a contact.
Delete Multiple ContactsDeletes up to 5,000 contacts in one request.
Empty a Contact Insight Data CollectionDeletes all of one contact's records in a collection.
Empty an Insight Data CollectionDeletes all records in a collection but keeps the collection.
Import Insight DataAdds or updates many Insight data records in one request.
Make an API CallPerforms an arbitrary authorized API call.
Remove a Campaign AttachmentRemoves a document from a campaign.
Remove a Contact from a ListRemoves a contact from a list.
Remove All Contacts from a ListRemoves every contact from a list.
Remove Multiple Contacts from a ListRemoves several contacts from a list.
Resubscribe a ContactResubscribes a contact and sends them a confirmation email.
Resubscribe a Contact to a ListResubscribes a contact to a list and sends a confirmation email.
Resubscribe a Contact to a List Without ConfirmationResubscribes a contact to a list without a confirmation email.
Resubscribe a Contact Without ConfirmationResubscribes a contact without sending a confirmation email.
Send a CampaignSends or schedules a campaign to lists, segments, or contacts.
Send a Campaign at the Best TimeSends a campaign at the best time for each contact.
Send a Marketing EmailSends one marketing email to a contact.
Send an Omnichannel SMS MessageSends a text message through the omnichannel service (needs SMS pay as you go on your account).
Send an SMS MessageSends a single text message to a phone number from your Dotdigital Marketing account.
Send a Transactional EmailSends a transactional email.
Send a Transactional Email from a CampaignSends a transactional email that uses a triggered campaign.
Send Batch Marketing EmailsSends several marketing emails in one request.
Send Batch Omnichannel SMS MessagesSends several text messages in one request through the omnichannel service (needs SMS pay as you go on your account).
Send Batch Transactional EmailsSends several transactional emails in one request.
Send Batch Transactional Emails from a CampaignSends several emails that use a triggered campaign.
Suppress Multiple ContactsSuppresses contacts so they stop receiving email.
Unsubscribe a ContactUnsubscribes a contact from all email.
Unsubscribe a Contact from a ListUnsubscribes a contact from one list.
Update a CampaignUpdates an email campaign.
Update a Contact (Replace)Replaces a contact with exactly the data you send.
Update a ListUpdates the name or visibility of a list.
Update an SMS CampaignUpdates an SMS campaign.
Update a PreferenceUpdates a preference or preference category.
Update a Segment (Refresh)Starts a refresh of a segment.
Update a TemplateUpdates a campaign template.
Update Contact PreferencesOpts a contact in or out of preferences.
Upload a DocumentUploads a document to a folder.
Upload an ImageUploads an image to a folder.

How to integrate Dotdigital in automation workflow?

3 simple steps to make your Dotdigital connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select Dotdigital in workflow

Pick Dotdigital app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect Dotdigital

When prompted, authorize access to Dotdigital in WEXTL once. Dotdigital credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your Dotdigital account. Approve?

STEP 3

Build a workflow

Build your workflow with Dotdigital yourself or with WEXTL® AI Builder. Connect Dotdigital to any available integrations [5], or use HTTP node to go beyond them.

Dotdigital

How Dotdigital connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Dotdigital app is called in workflows. That allows your marketing automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Dotdigital supports.

Full Dotdigital API documentation

The following table illustrates what fields Dotdigital integration require during authorization flow inside our workflow builder [4].

Demonstration of Dotdigital connection step inside WEXTL Workflow Builder [4].

Field	Type	Help
API User EmailRequired	text	The email address shown for your API user in Dotdigital, under Account, Settings, Access, API users.
API User PasswordRequired	password	The password you set when you created the API user.
RegionRequired	select	The region of your account. It is shown at the top of the API users page. A wrong region returns Forbidden.

Connect Dotdigital to popular apps on WEXTL

Enter a name of the other app you want to sync with Dotdigital below. Click on selected app to explore integration options with Dotdigital. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with Dotdigital integration

Select Watch New Contacts trigger from Dotdigital - this will be a starting point in your automation. Whenever event happens in Dotdigital, workflow will start [7] from Watch New Contacts node.

Search for Add Contacts to a Program, connect it as the next step of integration sequence. You can use filters between Watch New Contacts and Add Contacts to a Program, so only important data pass from Watch New Contacts to the next step. WEXTL gives you full control over the process of Dotdigital automation. All parts of workflow are visible on the canvas [4].

Dotdigital on WEXTL has 150 modules for combining marketing automations. Explore Dotdigital documentation for more.

Dotdigital

Watch New Contacts

ActiveCampaign

Performs action

ActiveCampaign

Triggers

Dotdigital

Add Contacts to a Program

Demonstration of how visual Dotdigital automation [6] looks in WEXTL.

Frequently asked questions

Common questions about automating Dotdigital in your workflows.

Dotdigital has 13 triggers, including "Watch Email Events", "Watch Inbound Messages", and "Watch Messages Delivered", and more. Triggers are start points of the workflow, and automations may start from them.

Integration has 137 actions, including "Get a Campaign", "Get a Campaign Summary", and "Get Account Information", and more. Refer to our Dotdigital Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The Dotdigital integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Dotdigital official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where Dotdigital provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Dotdigital or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Dotdigital inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Dotdigital modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the Dotdigital integration.

Dotdigital integration source code, module specs and credentials implementation.
Internal Dotdigital integration documentation, structured input and output parameters, scopes, and authentication methods.
Official Dotdigital vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® Dotdigital App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

Dotdigital Integration

Supported triggers and actions for Dotdigital integration