STEP 1
Connect EasyPractice and Freshservice
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
EasyPractice and Freshservice Integration
Keep EasyPractice and Freshservice in sync by integrating their events and actions. When support events happen in EasyPractice, update the Freshservice automatically - without any line of code in visual workflow builder.
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Learn about EasyPractice and Freshservice
Detailed info you need to know about EasyPractice and Freshservice integrations in WEXTL. Explore which modules apps support and how you connect them.
EasyPractice
Practice management software for clinics to schedule appointments, manage clients, and send invoices. [5]
Freshservice
IT service desk for tickets, assets, changes, and requesters — create and update incidents, manage conversations, and watch the queue. [6]
How to connect EasyPractice to Freshservice
Set up your EasyPractice and Freshservice integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected EasyPractice and Freshservice nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between EasyPractice and Freshservice. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between EasyPractice and Freshservice work in WEXTL?
WEXTL exposes actions and triggers for EasyPractice and Freshservice that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
EasyPractice triggersFreshservice actions
EasyPractice modules
- Create a BookingCreates a new booking in the system.
- Create a CalendarCreates a calendar in the service.
- Create a Calendar PauseCreates a pause in a calendar schedule.
- Create a ClientCreates a client in the system.
- Create a Client TagCreates a new tag for a client.
- Create Multiple BookingsCreates multiple bookings in the system.
- Delete a BookingDeletes a booking from the service.
- Delete a Calendar PauseDeletes a calendar pause from the platform.
- Delete a ClientDeletes a client from the database.
- Delete a Client TagDeletes a client tag from the system.
- Download a Client Journal FileDownloads a client journal file from the system.
- Get a BookingRetrieves a booking.
- Get a CalendarRetrieves a calendar.
- Get a Calendar PauseRetrieves a calendar pause.
- Get a ClientRetrieves a client from the database.
- Get a Client Journal FileRetrieves a client journal file.
- Get a Client TagRetrieves a client tag from the service.
- Get Calendar Opening TimesRetrieves the opening times of a specific calendar.
- List Available DatesRetrieves all available dates from the service.
- List Available TimesRetrieves all available times.
- List BookingsRetrieves all bookings.
- List Calendar PausesRetrieves all calendar pauses.
- List CalendarsRetrieves all calendars.
- List Client Journal FilesRetrieves all client journal files.
- List Client TagsRetrieves all client tags.
- List ClientsRetrieves all clients.
- List InvoicesRetrieves all invoices.
- Make an API CallPerforms an arbitrary authorized API call.
- Mark an Invoice as PaidMarks an invoice as paid in the system.
- Send an InvoiceSends an invoice to a specified recipient.
- Update a BookingUpdates a booking with the provided details.
- Update a Calendar PauseUpdates a calendar pause entry.
- Update a ClientUpdates a client in the system.
- Update a Client TagUpdates a client tag in the system.
- Update Opening TimesUpdates a calendar's opening times.
- Watch Available DatesTriggers when available dates are updated or newly listed.
- Watch Available TimesTriggers when there are available times to be monitored.
- Watch BookingsTriggers when a new booking is made.
- Watch Client TagsTriggers when client tags are changed.
- Watch ClientsTriggers when a new client is added or an existing client's information is updated.
- Watch EventsTriggers when a subscribed EasyPractice event occurs.
- Watch InvoicesTriggers when a new invoice is created or updated.
Freshservice modules
- Add Requester to GroupAdds a requester to a requester group.
- Convert Agent to RequesterConverts an agent into a requester.
- Convert Requester to AgentConverts a requester into an agent.
- Create AgentCreates an agent.
- Create AssetCreates an asset.
- Create Asset ComponentCreates a component on an asset.
- Create Asset TypeCreates an asset type.
- Create ChangeCreates a change.
- Create Change NoteCreates a note on a change.
- Create Child TicketCreates a child ticket under a parent.
- Create DepartmentCreates a department.
- Create GroupCreates an agent group.
- Create LocationCreates a location.
- Create NoteCreates a note on a ticket.
- Create ProblemCreates a problem.
- Create Problem NoteCreates a note on a problem.
- Create ProductCreates a product.
- Create ReleaseCreates a release.
- Create Release NoteCreates a note on a release.
- Create ReplyCreates a reply on a ticket.
- Create RequesterCreates a requester.
- Create Requester GroupCreates a requester group.
- Create SoftwareCreates a software application.
- Create TicketCreates a new ticket.
- Create Ticket TaskCreates a task on a ticket.
- Create Ticket Time EntryCreates a time entry on a ticket.
- Deactivate AgentDeactivates an agent.
- Deactivate RequesterDeactivates a requester.
- Delete AssetDeletes an asset.
- Delete Asset PermanentlyPermanently deletes an asset.
- Delete Asset TypeDeletes an asset type.
- Delete ChangeDeletes a change.
- Delete Change NoteDeletes a change note.
- Delete ConversationDeletes a ticket conversation.
- Delete Conversation AttachmentDeletes an attachment from a conversation.
- Delete DepartmentDeletes a department.
- Delete GroupDeletes an agent group.
- Delete LocationDeletes a location.
- Delete ProblemDeletes a problem.
- Delete Problem NoteDeletes a problem note.
- Delete ProductDeletes a product.
- Delete ReleaseDeletes a release.
- Delete Release NoteDeletes a release note.
- Delete Requester GroupDeletes a requester group.
- Delete SoftwareDeletes a software application.
- Delete TicketDeletes a ticket.
- Delete Ticket AttachmentDeletes an attachment from a ticket.
- Delete Ticket TaskDeletes a ticket task.
- Delete Ticket Time EntryDeletes a ticket time entry.
- Forget AgentPermanently forgets an agent.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with EasyPractice and Freshservice integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting EasyPractice and Freshservice.
Connect your EasyPractice and Freshservice accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when EasyPractice's "Watch Available Dates" fires, WEXTL can "Add Requester to Group" in Freshservice. EasyPractice has 7 triggers (including Watch Available Dates, Watch Available Times, and Watch Bookings); Freshservice has 145 actions (including Add Requester to Group, Convert Agent to Requester, and Convert Requester to Agent). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. EasyPractice-to-Freshservice automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment EasyPractice (or Freshservice) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your EasyPractice + Freshservice automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the EasyPractice and Freshservice integration.
- EasyPractice and Freshservice integration source code, module specs and credentials implementation.
- Our EasyPractice and Freshservice integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for EasyPractice and Freshservice — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- EasyPractice integration information
- Freshservice integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library