MessageBird Integration

MessageBird (now Bird) legacy messaging API — SMS, voice, MMS, conversations, verify, numbers, and more across product hosts. Use MessageBird as a communication layer for triggering workflows and sending context where it belongs. Start from Watch Conversation Events, then follow with Check Verification Token or Download Recording Audio.

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Supported triggers and actions for MessageBird integration

Triggers can detect changes in MessageBird and run actions that can create, search or modify data inside MessageBird automatically [3] — exactly how you set them.

Watch Conversation EventsTriggers when a conversation event is received.
Check Verification TokenChecks whether a verification token is correct.
Download Recording AudioDownloads the audio file of a recording.
Download Transcription TextDownloads the text of a transcription.
Get Backorder End-User DetailsReturns the end-user details on a backorder.
Get BalanceReturns the account balance and payment method.
Get CallReturns a single call.
Get Call FlowReturns a single call flow.
Get Call LegReturns a single call leg.
Get Call Leg ReportRetrieves aggregated call leg reporting data.
Get Call ReportRetrieves aggregated call reporting data.
Get Child AccountReturns a single child account.
Get ContactReturns a single contact.
Get Contact IdentifierReturns a single contact identifier.
Get Contact Import StatusReturns the status of a contact import.
Get ConversationReturns a single conversation.
Get Conversation Email ReportRetrieves aggregated conversation email reporting data.
Get Conversation MessageReturns a single conversation message.
Get Conversation Message ReportRetrieves aggregated conversation message reporting data.
Get Conversation WebhookReturns a single conversation webhook.
Get Email ChannelReturns a single email channel.
Get FileDownloads a stored media file.
Get Flow Invocation ReportRetrieves aggregated flow invocation reporting data.
Get Flow ReportRetrieves aggregated flow reporting data.
Get Flow Step ReportRetrieves aggregated flow step reporting data.
Get GroupReturns a single contact group.
Get HLR LookupReturns a single network lookup.
Get MMS MessageReturns a single MMS message.
Get Number BackorderReturns a single backorder.
Get Number LookupReturns carrier and format details for a phone number.
Get Number PoolReturns a single number pool.
Get Number ProductReturns a single number product.
Get Outbound MMS PricesRetrieves outbound MMS prices per country.
Get Outbound SMS PricesRetrieves outbound SMS prices per country.
Get Outbound SMS Prices By SMPP UserRetrieves outbound SMS prices for an SMPP user.
Get Outbound Voice Message PricesRetrieves outbound text-to-speech prices per country.
Get Phone NumberReturns a single phone number.
Get RecordingReturns a single recording.
Get SMS MessageReturns a single SMS message.
Get SMS ReportRetrieves aggregated SMS reporting data.
Get TranscriptionReturns a single transcription.
Get Verification ResultReturns the result of a verification request.
Get Voice MessageReturns a single voice message.
Get Voice WebhookReturns a single voice webhook.
Get WhatsApp TemplateReturns a single WhatsApp message template.
List Backorder DocumentsRetrieves the documents attached to a backorder.
List Call Flow NumbersRetrieves the numbers attached to a call flow.
List Call FlowsRetrieves a list of call flows.
List Call LegsRetrieves the legs of a call.
List Call RecordingsRetrieves the recordings of a call leg.
List CallsRetrieves a list of calls.
List Child AccountsRetrieves a list of child accounts.
List Contact IdentifiersRetrieves the identifiers of a contact.
List ContactsRetrieves a list of contacts.
List Conversation MessagesRetrieves the messages in a conversation.
List ConversationsRetrieves a list of conversations.
List Conversations By ContactRetrieves the conversations of a contact.
List Conversation WebhooksRetrieves a list of conversation webhooks.
List Email ChannelsRetrieves a list of email channels.
List GroupsRetrieves a list of contact groups.
List HLR LookupsRetrieves a list of network lookups.
List MMS MessagesRetrieves a list of MMS messages.
List Number PoolsRetrieves a list of number pools.
List Phone NumbersRetrieves the phone numbers on the account.
List Pool NumbersRetrieves the numbers in a pool.
List SMS MessagesRetrieves a list of SMS messages.
List TranscriptionsRetrieves the transcriptions of a recording.
List Voice MessagesRetrieves a list of voice messages.
List Voice WebhooksRetrieves a list of voice webhooks.
List WhatsApp TemplatesRetrieves a list of WhatsApp message templates.
List WhatsApp Templates By NameRetrieves every language variant of a template.
Search Available Phone NumbersRetrieves phone numbers available to buy in a country.
Search Conversation MessagesRetrieves conversation messages across conversations.
Search Number ProductsRetrieves the number products available to the account.
Add Contact IdentifierAdds an identifier to a contact.
Add Contacts To GroupAdds contacts to a group.
Add Numbers To Call FlowAttaches phone numbers to a call flow.
Add Numbers To PoolAdds phone numbers to a pool.
Create CallStarts a new outbound call.
Create Call FlowCreates a new call flow.
Create Child AccountCreates a new child account.
Create ContactCreates a new contact.
Create Email ChannelCreates a new email channel.
Create GroupCreates a new contact group.
Create HLR LookupRequests a network lookup for a phone number.
Create Number BackorderPlaces a backorder for a regulated phone number.
Create Number PoolCreates a new number pool.
Create TranscriptionRequests a transcription of a recording.
Create Voice MessageSends a text-to-speech voice message.
Create Voice WebhookCreates a voice webhook target.
Create WhatsApp TemplateCreates a new WhatsApp message template.
Delete CallDeletes a call and its recordings.
Delete Call FlowDeletes a call flow.
Delete Call LegDeletes a call leg.
Delete Child AccountDeletes a child account.
Delete ContactDeletes a contact.
Delete Contact IdentifierRemoves an identifier from a contact.
Delete Email ChannelDeletes an email channel.
Delete FileDeletes a stored media file.
Delete GroupDeletes a contact group.
Delete HLR LookupDeletes a network lookup.
Delete MMS MessageDeletes an MMS message.
Delete Number PoolDeletes a number pool.
Delete Phone NumberReleases a phone number.
Delete SMS MessageDeletes a scheduled SMS message.
Delete Verify RequestCancels a verification request.
Delete Voice MessageDeletes a scheduled voice message.
Delete Voice WebhookDeletes a voice webhook target.
Delete WhatsApp TemplateDeletes every language variant of a template.
Hold Call LegPlaces a call leg on hold.
Import ContactsImports several contacts in one request.
Make an API CallPerforms an arbitrary authorized API call.
Merge ContactsMerges two contacts into one.
Purchase Phone NumberBuys an available phone number.
Remove Contact From GroupRemoves a contact from a group.
Remove Numbers From PoolRemoves phone numbers from a pool.
Reply To ConversationSends a reply into an existing conversation.
Send Backorder End-User DetailsSubmits the end-user details for a backorder.
Send Conversation MessageSends a message to a contact over any connected channel.
Send EmailSends an email over a configured channel.
Send MMS MessageSends an MMS message with media attachments.
Send SMS BatchSends several SMS messages in one batch.
Send SMS MessageSends an SMS message to one or more recipients.
Send Verification CodeSends a verification code to a recipient.
Set Call Flow NumbersReplaces the phone numbers attached to a call flow.
Start ConversationStarts a conversation with a contact on a channel.
Transfer CallTransfers an ongoing call to another destination.
Unhold Call LegTakes a call leg off hold.
Update CallUpdates the status of an ongoing call.
Update Call FlowReplaces an existing call flow.
Update Child AccountUpdates a child account.
Update ContactUpdates selected fields on a contact.
Update ConversationUpdates the status of a conversation.
Update Conversation WebhookUpdates a conversation webhook.
Update Email ChannelUpdates an email channel.
Update GroupUpdates a contact group.
Update Number PoolReplaces a number pool.
Update Phone Number TagsUpdates the tags on a phone number.
Update Voice WebhookUpdates a voice webhook target.
Update WhatsApp TemplateReplaces a WhatsApp message template.
Upload Backorder DocumentUploads a document to a backorder.
Upload FileUploads a media file for use in messages.
Upsert ContactCreates a contact or updates the matching one.

How to integrate MessageBird in automation workflow?

3 simple steps to make your MessageBird connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select MessageBird in workflow

Pick MessageBird app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect MessageBird

When prompted, authorize access to MessageBird in WEXTL once. MessageBird credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your MessageBird account. Approve?

STEP 3

Build a workflow

Build your workflow with MessageBird yourself or with WEXTL® AI Builder. Connect MessageBird to any available integrations [5], or use HTTP node to go beyond them.

MessageBird

How MessageBird connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever MessageBird app is called in workflows. That allows your communication automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that MessageBird supports.

Full MessageBird API documentation

The following table illustrates what fields MessageBird integration require during authorization flow inside our workflow builder [4].

Demonstration of MessageBird connection step inside WEXTL Workflow Builder [4].

Field	Type	Help
Access KeyRequired	password	Your (Bird) access key — Dashboard → Developers → API access. A key beginning with test_ runs in test mode.

Connect MessageBird to popular apps on WEXTL

Enter a name of the other app you want to sync with MessageBird below. Click on selected app to explore integration options with MessageBird. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with MessageBird integration

Select Watch Conversation Events trigger from MessageBird - this will be a starting point in your automation. Whenever event happens in MessageBird, workflow will start [7] from Watch Conversation Events node.

Search for Send Conversation Message, connect it as the next step of integration sequence. You can use filters between Watch Conversation Events and Send Conversation Message, so only important data pass from Watch Conversation Events to the next step. WEXTL gives you full control over the process of MessageBird automation. All parts of workflow are visible on the canvas [4].

MessageBird on WEXTL has 143 modules for combining communication automations. Explore MessageBird documentation for more.

MessageBird

Watch Conversation Events

Bandwidth

Performs action

Bandwidth

Triggers

MessageBird

Send Conversation Message

Demonstration of how visual MessageBird automation [6] looks in WEXTL.

Frequently asked questions

Common questions about automating MessageBird in your workflows.

MessageBird has 1 trigger, including "Watch Conversation Events". Triggers are start points of the workflow, and automations may start from them.

Integration has 142 actions, including "Check Verification Token", "Download Recording Audio", and "Download Transcription Text", and more. Refer to our MessageBird Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The MessageBird integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by MessageBird official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where MessageBird provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever MessageBird or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for MessageBird inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with MessageBird modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the MessageBird integration.

MessageBird integration source code, module specs and credentials implementation.
Internal MessageBird integration documentation, structured input and output parameters, scopes, and authentication methods.
Official MessageBird vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® MessageBird App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

MessageBird Integration

Supported triggers and actions for MessageBird integration