What actions can I run in Zoko?

23 actions are available, including "Get a Customer", "Get a Customer Property", and "Get a Message", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Zoko Integrations

WhatsApp Business messaging and automation for sales and support teams. Connect Zoko conversations to the systems your team already works in.

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GDPR
Data Encryption
2FA
Local Data Region

Watch EventsWatches for events.
Get a CustomerRetrieves details of a single customer.
Get a Customer PropertyRetrieves a single customer property.
Get a MessageRetrieves a single message.
Get a Message HistoryRetrieves a message delivery history.
Get an AgentRetrieves a single agent's details.
List AgentsRetrieves a list of agents.
List Customer PropertiesRetrieves a list of customer properties.
List CustomersRetrieves a list of customers.
List Customer TagsRetrieves a list of customer tags.
List Message TemplatesRetrieves a list of message templates.
List TeamsRetrieves a list of teams.
Assign a CustomerAssigns a customer to an agent or team.
Create a Customer PropertyCreates a new customer property.
Create a Customer TagCreates a customer tag.
Delete a Customer PropertyDeletes a single customer property.
Delete a Customer TagDeletes a customer tag.
Delete a MessageDeletes a single message.
Delete Customer MessagesDeletes customer messages.
Delete Multiple MessagesDeletes multiple messages.
Make an API CallPerforms an arbitrary authorized API call.
Send a MessageSends a message to a specific customer.
Update a Customer PropertyUpdates a single customer property.
Update an AgentUpdates an existing agent's role and availability.

When to use Zoko

Common scenarios where Zoko automation saves time and reduces manual work.

Use Zoko's "Watch Events" trigger to react the instant an event occurs and push data into connected tools.
Run "Get a Customer Property" in Zoko from any upstream event — map fields once and let the automation handle the rest.
Combine "Get a Customer Property" from Zoko with triggers or actions in other apps to close the loop — one event, many downstream outcomes.

Use in workflow automation

Start from Zoko’s Watch Events trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Create a Customer Property as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 24 ready-made steps for communication work, and every run records what went in and what came back.

Zoko workflow on the canvas: Watch Events then Create a Customer Property

Frequently asked questions

Common questions about automating Zoko in your workflows.

Zoko has 1 trigger, including "Watch Events". Use them to start workflows the moment Zoko events fire — no polling required.

Use in workflow automation

Start from Zoko’s Watch Events trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Create a Customer Property as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 24 ready-made steps for communication work, and every run records what went in and what came back.

Zoko Integrations

When to use Zoko

Use in workflow automation

Frequently asked questions

Zoko Integrations

When to use Zoko

Connect Zoko to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Zoko to any app in workflows

Connect Zoko to any app in workflows

Connect Zoko to any app in workflows

Zoko Integrations

Zoko triggers and actions

When to use Zoko

Use in workflow automation

Frequently asked questions

What triggers does Zoko support?

What actions can I run in Zoko?

Do I need to write code to automate this?

Is the integration secure?

Zoko Integrations

Zoko triggers and actions

When to use Zoko

Connect Zoko to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Zoko support?

What actions can I run in Zoko?

Do I need to write code to automate this?

Is the integration secure?

Connect Zoko to any app in workflows

Connect Zoko to any app in workflows

Connect Zoko to any app in workflows