STEP 1
Select Zoko in workflow
Pick Zoko app in the workflow builder [4] - just one click to select the app.
Zoko Integration
WhatsApp Business messaging and automation for sales and support teams. Connect Zoko conversations to the systems your team already uses every day. When Watch Events lands, react with Get a Customer or Get a Customer Property.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Supported triggers and actions for Zoko integration
Triggers can detect changes in Zoko and run actions that can create, search or modify data inside Zoko automatically [3] — exactly how you set them.
- Watch EventsWatches for events.
- Get a CustomerRetrieves details of a single customer.
- Get a Customer PropertyRetrieves a single customer property.
- Get a MessageRetrieves a single message.
- Get a Message HistoryRetrieves a message delivery history.
- Get an AgentRetrieves a single agent's details.
- List AgentsRetrieves a list of agents.
- List Customer PropertiesRetrieves a list of customer properties.
- List Customer TagsRetrieves a list of customer tags.
- List CustomersRetrieves a list of customers.
- List Message TemplatesRetrieves a list of message templates.
- List TeamsRetrieves a list of teams.
- Assign a CustomerAssigns a customer to an agent or team.
- Create a Customer PropertyCreates a new customer property.
- Create a Customer TagCreates a customer tag.
- Delete a Customer PropertyDeletes a single customer property.
- Delete a Customer TagDeletes a customer tag.
- Delete a MessageDeletes a single message.
- Delete Customer MessagesDeletes customer messages.
- Delete Multiple MessagesDeletes multiple messages.
How to integrate Zoko in automation workflow?
3 simple steps to make your Zoko connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.
STEP 2
Connect Zoko
When prompted, authorize access to Zoko in WEXTL once. Zoko credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].
WEXTL wants to integrate with your Zoko account. Approve?
STEP 3
Build a workflow
Build your workflow with Zoko yourself or with WEXTL® AI Builder. Connect Zoko to any available integrations [5], or use HTTP node to go beyond them.
Zoko
How Zoko connects and integrates with WEXTL
Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Zoko app is called in workflows. That allows your communication automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Zoko supports.
The following table illustrates what fields Zoko integration require during authorization flow inside our workflow builder [4].
Connect Zoko
API Key*Text
••••••••
Demonstration of Zoko connection step inside WEXTL Workflow Builder [4].
| Field | Type | Help |
|---|---|---|
API KeyRequired | password | You can view and manage your API key in the Dashboard. |
Connect Zoko to popular apps on WEXTL
Enter a name of the other app you want to sync with Zoko below. Click on selected app to explore integration options with Zoko. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.
Example automation with Zoko integration
Select Watch Events trigger from Zoko - this will be a starting point in your automation. Whenever event happens in Zoko, workflow will start [7] from Watch Events node.
Search for Create a Customer Property, connect it as the next step of integration sequence. You can use filters between Watch Events and Create a Customer Property, so only important data pass from Watch Events to the next step. WEXTL gives you full control over the process of Zoko automation. All parts of workflow are visible on the canvas [4].
Zoko on WEXTL has 24 modules for combining communication automations. Explore Zoko documentation for more.
Video slide demonstrates how Watch Events and Create a Customer Property [6] nodes are used in Zoko workflow.
Frequently asked questions
Common questions about automating Zoko in your workflows.
Zoko has 1 trigger, including "Watch Events". Triggers are start points of the workflow, and automations may start from them.
Integration has 23 actions, including "Get a Customer", "Get a Customer Property", and "Get a Message", and more. Refer to our Zoko Documentation for detailed inputs and outputs.
No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].
Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.
The Zoko integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Zoko official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.
Absolutely. Where Zoko provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Zoko or any other service sends event to webhook URL.
WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Zoko inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Zoko modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.
References
List of sources used to gather information about the Zoko integration.
- Zoko integration source code, module specs and credentials implementation.
- Internal Zoko integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official Zoko vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
- WEXTL® Apps Library
- WEXTL® Zoko App Documentation
- WEXTL® Workflow Scheduler
- WEXTL® HTTP node documentation