STEP 1
Connect Aircall and Gallabox
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Gallabox Integration
Keep Aircall and Gallabox in sync by integrating their events and actions. When communication events happen in Aircall, update the Gallabox automatically - without any line of code in visual workflow builder.
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Learn about Aircall and Gallabox
Detailed info you need to know about Aircall and Gallabox integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Aircall to Gallabox
Set up your Aircall and Gallabox integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Gallabox nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Gallabox. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Gallabox work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Gallabox that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersGallabox actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add an Email to a ContactAdds an email address to a contact.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Gallabox modules
- Assign a ConversationAssigns a conversation to a specific user in Gallabox.
- Assign a Conversation by PhoneAssigns a conversation to a user by looking it up using the contact's phone number and a channel ID, instead of requiring a conversation ID. Useful when only the phone number is known and a conversation needs to be automatically routed to an agent.
- Create a Change ConversationChanges the team associated with a conversation by sending a POST request to the Gallabox API.
- Create a ContactCreates a new contact for the specified account with a name, emails, phone numbers, and optional tags.
- Create a Map Conversation TagAssigns a tag to a conversation using the customer's phone number and channel ID.
- Create a Map Conversation TagAdds or updates a tag on a specific conversation by sending a tag name to the Gallabox API.
- Create a Mention in a Conversation by PhoneAllows mentioning one or more team members inside a conversation identified by a phone number. Requires providing the phone number, channel ID, list of user IDs to mention, and the message body.
- Create a Mention in ConversationAllows mentioning one or more team members within a specific conversation in a Gallabox account to notify them directly and draw their attention to the conversation.
- Create a Send ButtonMessageSends a WhatsApp interactive button message to a recipient with customizable buttons.
- Create a UserInvites one or more users to a Gallabox account by sending invite emails with specified roles and channel permissions.
- Create WhatsApp Template MessageSends a WhatsApp message using a template and allows dynamic values to populate placeholders in the message body.
- Delete a Conversation TagRemoves a tag from a specific conversation identified by its conversation ID.
- Delete a Conversation Tag by PhoneRemoves a specific tag from a conversation associated with a given contact’s phone number and channel. Requires the tag’s tagId, the contact’s phoneNumber, and the channelId. The output confirms whether the tag removal was successful or provides an error if the tag does not exist or the parameters are invalid.
- Delete a UserDeletes one or more users from the specified Gallabox account using their email addresses.
- Get a Contact by IDRetrieves a contact by its unique ID.
- Get a Contact by PhoneRetrieves contact(s) using a specific phone number and returns all contacts that match the provided phone number.
- Get Contact CountReturns the number of contacts.
- Get Contact FilterRetrieves all available filter options for contacts, including tags, channels, and other attributes that can be used to refine contact searches.
- Get Message StatusRetrieves the delivery status of an outgoing WhatsApp message using a message ID.
- Get UsersRetrieves a list of users for a specified Gallabox account.
- List ContactsRetrieves a filtered list of contacts from your Gallabox account using advanced search, filters, pagination, and limit controls. Supports complex filter rules and search queries.
- Make an API CallPerforms an arbitrary authorized API call.
- Map TeamsAssigns users to one or more teams by mapping their email addresses to the specified team names.
- Resolve a Conversation by IDResolves a specific conversation by its unique ID. Optionally, you can choose whether to trigger any reminder actions before resolving. This is useful for marking conversations as completed after handling them.
- Resolve a Conversation by PhoneAllows marking a conversation as resolved using the contact’s phone number. Requires the phone number and the channel ID to update the conversation status to RESOLVED in Gallabox.
- Search ContactsSearches contacts by a text query and returns matching contacts for use in other modules.
- Send a Document MessageSends a document message to a WhatsApp recipient using the Gallabox API. The document can include a caption, and the recipient must be specified with a phone number.
- Send a List MessageSends a WhatsApp interactive list message with sections and selectable rows.
- Send a MessageSends a WhatsApp template message to a contact through Gallabox. Use this module to deliver a pre-approved WhatsApp template to a phone number by choosing the channel, entering the phone number and name, selecting the template, and filling in the body variables.
- Send a Product MessageSends a WhatsApp product message for a single product using Meta Catalog details.
- Send a Product MessageSends a WhatsApp interactive product list message using Meta Catalog details.
- Send a Sticker MessageSends a sticker message to a WhatsApp recipient using the Gallabox API. The sticker must be provided as a direct URL in WEBP format with its MIME type.
- Send a Text MessageSends a WhatsApp text message via Gallabox and returns the message ID for tracking.
- Send a Video MessageSends a video message to a WhatsApp recipient using the Gallabox API. The video can include a caption, and the recipient must be specified with a phone number.
- Send a WhatsApp Contact MessageSends a WhatsApp message containing one or more contact cards, including details like name, phones, emails, addresses, organization, and URLs.
- Send a WhatsApp Text MessageSends a plain text WhatsApp message to a recipient via a specified WhatsApp channel.
- Send an Audio MessageSends an audio message to a WhatsApp recipient using the Gallabox API. The audio must be provided as a direct URL with its MIME type.
- Send an Image MessageSends a WhatsApp image message to a recipient with an optional caption and MIME type.
- Unassign a Conversation by PhoneUnassigns the currently assigned team member from a conversation based on the customer's phone number.
- Unmap TeamsRemoves users from one or more teams in your Gallabox account by providing a list of user email addresses and team names. The API unassigns each user from the specified teams and returns an array indicating which un-mappings succeeded or failed.
- Update Current UsersUpdates the availability status of selected users using their user IDs or email addresses.
- Upsert a ContactCreates a new contact or updates an existing one based on a matching email or phone number. If a contact with the provided email or phone already exists, it is updated; otherwise, a new contact is created.
- Watch ContactsTriggers when a new contact is created or updated in Gallabox.
- Watch EventsFor PRO users. Triggers instantly when Gallabox sends an event (e.g., contact created) to the webhook.
Frequently asked questions
Common questions about connecting Aircall and Gallabox.
Connect your Aircall and Gallabox accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Assign a Conversation" in Gallabox. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Gallabox has 42 actions (including Assign a Conversation, Assign a Conversation by Phone, and Create a Change Conversation). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Gallabox automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Gallabox) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Gallabox automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Gallabox integration.
- Aircall and Gallabox integration source code, module specs and credentials implementation.
- Our Aircall and Gallabox integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Gallabox — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Gallabox integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library