STEP 1
Connect Aircall and Glassix
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Glassix Integration
Keep Aircall and Glassix in sync by integrating their events and actions. When communication events happen in Aircall, update the Glassix automatically - without any line of code in visual workflow builder.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Learn about Aircall and Glassix
Detailed info you need to know about Aircall and Glassix integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Aircall to Glassix
Set up your Aircall and Glassix integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Glassix nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Glassix. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Glassix work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Glassix that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersGlassix actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add an Email to a ContactAdds an email address to a contact.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Glassix modules
- Add a Contact IdentifierAdds an identifier to a contact.
- Add Ticket NoteAdds a note to a ticket.
- Add Ticket TagsAdds tags to a ticket.
- Assign an Available UserAssigns an available user.
- Create a TicketCreates a new ticket.
- Create a UserAdds a new user to the system.
- Create ContentCreates knowledge content.
- Delete a Contact IdentifierDeletes a contact identifier from the service.
- Delete a UserDeletes a user from the system.
- Delete an EventDeletes an event from the specified service.
- Delete ContentDeletes specified content from the service.
- End a Phone CallNotifies when a phone call has ended.
- Generate a Survey LinkGenerates a survey link.
- Generate a Ticket PDFGenerates a ticket PDF for specified details.
- Generate Ticket HTMLGenerates the HTML for a ticket based on specified parameters.
- Get a ContactRetrieves a contact from the contact list.
- Get a TicketRetrieves a specific ticket.
- Get a User by Unique ArgumentRetrieves a user by a unique argument.
- Get a User StatusRetrieves the current status of a user.
- Get an Audio LinkRetrieves a phone call audio link.
- Get ContentRetrieves content from a specified source.
- List CategoriesRetrieves categories from the service.
- List ContentsRetrieves all contents from the service.
- List EventsRetrieves a list of events.
- List TicketsRetrieves all tickets.
- List User Status LogsRetrieves user status history.
- List UsersRetrieves all users.
- Make an API CallPerforms an arbitrary authorized API request.
- Remove a Ticket TagRemoves a tag from a ticket.
- Scramble TicketScrambles ticket data.
- Send a TicketSends a ticket using the service.
- Set a Unique ArgumentSets a unique argument for a user.
- Set a User StatusUpdates a user's status.
- Set Ticket OwnerAssigns a ticket owner to a specific ticket.
- Start a Phone CallNotifies when a phone call is started.
- Update a Ticket Participant NameUpdates the participant name in a ticket.
- Update a Ticket StateUpdates the state of a ticket in the system.
- Update a Ticket SummaryUpdates the summary for a specified ticket.
- Update a UserUpdates a user.
- Update Contact NameUpdates a contact's name in the contact list.
- Update ContentUpdates content on a specified platform or service.
- Update Ticket DepartmentUpdates the department assigned to a ticket.
- Update Ticket FieldsUpdates ticket fields.
- Watch EventsTriggers when an event is updated.
- Watch TicketsTriggers when a ticket event occurs.
Frequently asked questions
Common questions about connecting Aircall and Glassix.
Connect your Aircall and Glassix accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Add a Contact Identifier" in Glassix. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Glassix has 43 actions (including Add a Contact Identifier, Add Ticket Note, and Add Ticket Tags). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Glassix automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Glassix) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Glassix automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Glassix integration.
- Aircall and Glassix integration source code, module specs and credentials implementation.
- Our Aircall and Glassix integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Glassix — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Glassix integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library