STEP 1
Connect Akeneo and Customer.io
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Akeneo and Customer.io Integration
Keep Akeneo and Customer.io in sync by integrating their events and actions. When marketing events happen in Akeneo, update the Customer.io automatically - without any line of code in visual workflow builder.
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Learn about Akeneo and Customer.io
Detailed info you need to know about Akeneo and Customer.io integrations in WEXTL. Explore which modules apps support and how you connect them.
Customer.io
Messaging automation — profiles, segments, campaigns, sends, and reporting webhooks. [6]
How to connect Akeneo to Customer.io
Set up your Akeneo and Customer.io integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Akeneo and Customer.io nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Akeneo and Customer.io. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Akeneo and Customer.io work in WEXTL?
WEXTL exposes actions and triggers for Akeneo and Customer.io that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Akeneo triggersCustomer.io actions
Akeneo modules
- Create a FileCreates a new file in the specified location.
- Create a JobCreates a new job entry in the system.
- Create a Media FileCreates a new media file for an asset.
- Create a Media FileCreates a new media file for a reference entity or a record.
- Create a ProductCreates a new product in the inventory.
- Create a Product Media FileCreates a new media file for a product.
- Create a ProjectCreates a new project.
- Delete a FileDeletes a specified file from the service.
- Delete a JobRemoves a job from the system.
- Delete a ProductDeletes a specified product from the service.
- Delete a ProjectDeletes a project from the service.
- Delete a UserDeletes a user from the system.
- Delete an AssetDeletes an asset from the system.
- Download a DocumentDownloads a document.
- Download a FileDownloads a file from the specified source.
- Download a Parsed FileDownloads a parsed file from the service.
- Download a Product Media FileDownloads a product media file from the service.
- Download Job OutputDownloads job output in a specific format.
- Download Job's Default OutputDownloads a job's default output.
- Download Media FileDownloads the media file associated with an asset.
- Download Media Files for a Reference Entity or RecordDownloads the media file associated with a reference entity or a record.
- Get a DraftRetrieves a draft item from the service.
- Get a FileRetrieves a file from the service.
- Get a JobRetrieves detailed information about a specific job.
- Get a ProductRetrieves information about a specific product.
- Get a Product Media FileRetrieves a media file associated with a product.
- Get a ProjectRetrieves a project by its ID or specified criteria.
- Get a Record of a Given Reference EntityRetrieves a record of a specified reference entity.
- Get a Reference EntityRetrieves a reference entity from the service.
- Get a UserGets a user by their ID or other unique identifier.
- Get a WorkflowRetrieves information about a specific workflow.
- Get an AssetRetrieves an asset from a given asset family.
- Get an Asset AttributeRetrieves an attribute of a given asset family.
- Get an Asset FamilyRetrieves an asset family from the system.
- Get an Attribute of a Reference EntityRetrieves an attribute of a given reference entity.
- Get Asset Attribute OptionsRetrieves a list of attribute options for a given attribute within a specified asset family.
- Get Deleted Job RowsRetrieves the deleted rows from a job for further processing or analysis.
- Get Job Default OutputRetrieves the default output for a specified job.
- Get Reference Attribute OptionsRetrieves an attribute option for a given attribute of a specified reference entity.
- Get Task ProgressChecks the progress and results of an async task.
- Launch an Import Job by CodeLaunches an import job using a specified code.
- Launch Export Job by CodeLaunches an export job using the specified code.
- List Asset AttributesRetrieves the list of asset attributes.
- List Asset Attributes OptionsRetrieves the list of the asset attributes options.
- List Asset FamilyGets the list of the assets.
- List Assets by Asset FamilyRetrieves the list of assets belonging to a given asset family.
- List FilesLists all files from the service.
- List JobsRetrieves a list of all jobs available in the system.
- List ProductsRetrieves a list of products.
- List Products Media FilesRetrieves a list of products' media files.
Customer.io modules
- Add Segment MembersAdds people to a manual segment.
- Create NewsletterCreate a newsletter and optionally schedule it or send it immediately.
- Create Newsletter Test GroupCreates a new A/B test group for a newsletter by duplicating the existing content into a new test group.
- Create Newsletter Test Group TranslationAdds a language variant to a specific A/B test group in a newsletter, copying the default template in that group.
- Create Newsletter TranslationAdds a language variant to a newsletter. Fields you omit copy over untranslated from the default template.
- Create SegmentCreates a new manual segment.
- Create SnippetCreates a new snippet.
- Delete CustomerDeletes a customer profile.
- Delete NewsletterDeletes an individual newsletter, including its content, settings, and metrics. 204 No Content.
- Delete Newsletter Test Group TranslationDeletes a specific language variant of a newsletter in an A/B test group. You cannot delete the default language variant. 204 No Content.
- Delete Newsletter TranslationDeletes a specific language variant of a newsletter. You cannot delete the default language variant. 204 No Content.
- Delete SegmentDeletes a segment.
- Delete SnippetDeletes a snippet.
- Download ExportDownloads the data from a completed export.
- Export Customer DataExports customer data based on specified filters.
- Export Deliveries DataExports delivery data for messages.
- Get a NewsletterReturns metadata for an individual newsletter.
- Get a SegmentRetrieves the information about a segment.
- Get Archived MessageRetrieves the archived message content for a specific message.
- Get BroadcastGet details of a specific broadcast.
- Get Broadcast ActionGet details of a specific broadcast action.
- Get Broadcast Action Link MetricsGet link click metrics for a broadcast action.
- Get Broadcast Action MetricsGet performance metrics for a broadcast action.
- Get Broadcast Action TranslationGet translation for a specific broadcast action in a language.
- Get Broadcast ErrorsGet errors from a broadcast trigger send.
- Get Broadcast Link MetricsGet link metrics across all messages in a broadcast.
- Get Broadcast MessagesGet all messages sent for a broadcast.
- Get Broadcast MetricsGet overall metrics for a broadcast.
- Get Broadcast StatusGet the status and details of a broadcast trigger.
- Get CampaignGet details of a specific campaign.
- Get Campaign ActionGet details of a specific campaign action.
- Get Campaign Action Link MetricsGet link click metrics for a campaign action.
- Get Campaign Action MetricsGet performance metrics for a campaign action.
- Get Campaign Action TranslationGet translation for a specific campaign action in a language.
- Get Campaign Journey MetricsGet journey-level metrics for a campaign.
- Get Campaign Link MetricsGet link metrics across all messages in a campaign.
- Get Campaign MessagesGet all messages sent for a campaign.
- Get Campaign MetricsGet overall metrics for a campaign.
- Get CollectionRetrieves a specific collection by ID.
- Get Collection ContentsRetrieves the data within a collection.
- Get Customer ActivitiesLooks up a customer's activities.
- Get Customer AttributesLooks up a customer's attributes.
- Get Customer MessagesLooks up messages sent to a customer.
- Get Customer Opt-OutsLooks up a customer's opt-outs across channels.
- Get Customer RelationshipsLooks up the objects a customer is related to.
- Get Customer SegmentsLooks up the segments a customer belongs to.
- Get Customer Subscription PreferencesLooks up a customer's subscription preferences.
- Get Customers by EmailRetrieves customers matching an email address.
- Get ExportRetrieves details about a specific export.
- Get MessageRetrieves a specific message.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Akeneo and Customer.io integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Akeneo and Customer.io.
Connect your Akeneo and Customer.io accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Akeneo's "Watch Files" fires, WEXTL can "Add Segment Members" in Customer.io. Akeneo has 5 triggers (including Watch Files, Watch Jobs, and Watch Products); Customer.io has 112 actions (including Add Segment Members, Create Newsletter, and Create Newsletter Test Group). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Akeneo-to-Customer.io automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Akeneo (or Customer.io) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Akeneo + Customer.io automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Akeneo and Customer.io integration.
- Akeneo and Customer.io integration source code, module specs and credentials implementation.
- Our Akeneo and Customer.io integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Akeneo and Customer.io — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Akeneo integration information
- Customer.io integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library