STEP 1
Connect AlfaDocs and Deskpro
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
AlfaDocs and Deskpro Integration
Keep AlfaDocs and Deskpro in sync by integrating their events and actions. When support events happen in AlfaDocs, update the Deskpro automatically - without any line of code in visual workflow builder.
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Learn about AlfaDocs and Deskpro
Detailed info you need to know about AlfaDocs and Deskpro integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect AlfaDocs to Deskpro
Set up your AlfaDocs and Deskpro integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected AlfaDocs and Deskpro nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between AlfaDocs and Deskpro. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between AlfaDocs and Deskpro work in WEXTL?
WEXTL exposes actions and triggers for AlfaDocs and Deskpro that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
AlfaDocs triggersDeskpro actions
AlfaDocs modules
- Create an AppointmentCreates a new appointment with specified parameters.
- Create a PatientCreates a new patient in the system.
- Delete a PatientDeletes a patient by id.
- Get a Care PlanRetrieves care plan details by id.
- Get an AppointmentRetrieves a single appointment by id.
- Get a PatientRetrieves a single patient.
- Make an API CallPerforms an arbitrary authorized API call.
- Search Appointment Care PlansSearches for appointment care plans.
- Search AppointmentsSearches for appointments.
- Search Custom Object FieldsSearches for custom object fields.
- Search Free Time SlotsSearches for time slots by a given criteria.
- Search PatientsSearches for patients by phone number or fiscal code.
- Update an AppointmentUpdates an existing new appointment by id.
- Update a PatientUpdates an existing patient by id.
- Watch AppointmentsTriggers when an appointment is created or updated.
- Watch PatientsTriggers when a new patient is created.
Deskpro modules
- Approve an ApprovalApproves an approval process or request.
- Cancel an ApprovalCancels an approval request currently in process.
- Create an Agent ChatCreates a new agent chat.
- Create an Agent Chat MessageCreates a new agent chat message.
- Create an Agent TeamCreates a new agent team in the system.
- Create an Approval TemplateCreates a new approval template in the system.
- Create an Approval TypeCreates a new approval type in the system.
- Create an ArticleCreates a new article.
- Create an Article Custom FieldCreates a new custom field for an article.
- Create a New Community TopicCreates a new community topic.
- Create a TaskCreates a new task in the specified task list.
- Create a TicketCreates a new ticket in the system.
- Create a Ticket ApprovalCreates a new ticket approval in the system.
- Create a User ChatCreates a new user chat.
- Create User Chat MessagesCreates new user chat messages.
- Delete a Community TopicRemoves a community topic from the system.
- Delete an AgentDeletes an agent from the system.
- Delete an Agent ChatDeletes an existing agent chat.
- Delete an Agent Chat MessageDeletes an agent chat message from the conversation.
- Delete an Agent GroupDeletes details for a specific agent group.
- Delete an Agent TeamDeletes details for a specific team group.
- Delete an Approval TemplateDeletes an approval template.
- Delete an Approval TypeDeletes an approval type from the system.
- Delete an ArticleDeletes an article from the database or content management system.
- Delete Article Custom FieldsRemoves an article custom field.
- Delete a TaskRemoves a task.
- Delete a TicketDeletes a ticket in the system.
- Delete a User ChatDeletes a user chat from the system.
- Download an Article as PDFDownloads an article as a PDF file.
- Get a Community TopicRetrieves a community topic.
- Get Agent Group CountRetrieves the count of agent groups.
- Get Agents CountRetrieves the count of all agents.
- Get Agents' Extended ModelsRetrieves all agents' extended models.
- Get Agent Team CountRetrieves the count of agents in a team.
- Get a JobRetrieves a job based on a specified ID or criteria.
- Get an AgentRetrieves details for a specific agent.
- Get an Agent ChatRetrieves a new agent chat.
- Get an Agent Chat MessageRetrieves an agent chat message.
- Get an Agent GroupRetrieves details for a specific agent group.
- Get an Agent TeamRetrieves details for a specific agent team.
- Get an Approval TemplateRetrieves details for an approval template.
- Get an Approval Template CountRetrieves details for an approval template count.
- Get an Approval TypeRetrieves the details for an approval type.
- Get an Approval Type CountRetrieves details for an approval type count.
- Get an ArticleRetrieves details for an article.
- Get Approval Responses CountRetrieves the count of approval responses.
- Get Article CountRetrieves the count of all articles.
- Get Article Custom FieldRetrieves a custom field from an article.
- Get a TaskRetrieves a task from the service.
- Get a TicketRetrieves a ticket based on specified criteria.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with AlfaDocs and Deskpro integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting AlfaDocs and Deskpro.
Connect your AlfaDocs and Deskpro accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when AlfaDocs's "Watch Appointments" fires, WEXTL can "Approve an Approval" in Deskpro. AlfaDocs has 2 triggers (including Watch Appointments and Watch Patients); Deskpro has 92 actions (including Approve an Approval, Cancel an Approval, and Create an Agent Chat). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. AlfaDocs-to-Deskpro automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment AlfaDocs (or Deskpro) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your AlfaDocs + Deskpro automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the AlfaDocs and Deskpro integration.
- AlfaDocs and Deskpro integration source code, module specs and credentials implementation.
- Our AlfaDocs and Deskpro integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for AlfaDocs and Deskpro — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- AlfaDocs integration information
- Deskpro integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library