STEP 1
Connect AlfaDocs and Gorgias
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
AlfaDocs and Gorgias Integration
Build support workflows between AlfaDocs and Gorgias on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about AlfaDocs and Gorgias
Detailed info you need to know about AlfaDocs and Gorgias integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect AlfaDocs to Gorgias
Set up your AlfaDocs and Gorgias integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected AlfaDocs and Gorgias nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between AlfaDocs and Gorgias. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between AlfaDocs and Gorgias work in WEXTL?
WEXTL exposes actions and triggers for AlfaDocs and Gorgias that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
AlfaDocs triggersGorgias actions
AlfaDocs modules
- Create a PatientCreates a new patient in the system.
- Create an AppointmentCreates a new appointment with specified parameters.
- Delete a PatientDeletes a patient by id.
- Get a Care PlanRetrieves care plan details by id.
- Get a PatientRetrieves a single patient.
- Get an AppointmentRetrieves a single appointment by id.
- Make an API CallPerforms an arbitrary authorized API call.
- Search Appointment Care PlansSearches for appointment care plans.
- Search AppointmentsSearches for appointments.
- Search Custom Object FieldsSearches for custom object fields.
- Search Free Time SlotsSearches for time slots by a given criteria.
- Search PatientsSearches for patients by phone number or fiscal code.
- Update a PatientUpdates an existing patient by id.
- Update an AppointmentUpdates an existing new appointment by id.
- Watch AppointmentsTriggers when an appointment is created or updated.
- Watch PatientsTriggers when a new patient is created.
Gorgias modules
- Cancel a JobCancels a job that is currently in progress or scheduled.
- Create a CustomerCreates a new customer in the system.
- Create a JobCreates a new job in the system.
- Create a TicketCreates a new ticket in the system.
- Create a Ticket MessageCreates a new ticket message.
- Create a UserCreates a new user in the system.
- Delete a CustomerDeletes a customer from the service.
- Delete a TicketDeletes a ticket from the system.
- Delete a Ticket MessageDeletes a message from a ticket in the service.
- Delete a UserDeletes a user from the service.
- Get a CustomerRetrieves a customer based on specified criteria.
- Get a JobRetrieves a job from the service.
- Get a TicketRetrieves a ticket by its ID.
- Get a Ticket MessageRetrieves a ticket message from the service.
- Get a UserRetrieves a specific user's information from the service.
- List CustomersRetrieves all customers.
- List JobsRetrieves all jobs.
- List Ticket MessagesRetrieves all ticket messages.
- List TicketsRetrieves all tickets.
- List UsersRetrieves all users.
- List Voice Call RecordingsRetrieves all voice call recordings.
- List Voice CallsRetrieves all voice calls.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ResourcesSearches for resources based on specified criteria.
- Update a CustomerUpdates a customer's details in the system.
- Update a JobUpdates a job with new information or changes.
- Update a TicketUpdates a ticket with new information or status changes.
- Update a Ticket MessageUpdates a ticket message in the system.
- Update a UserUpdates a user's information.
- Watch CustomersTriggers when a new customer is created.
- Watch JobsTriggers when a new job is created.
- Watch New Ticket MessagesTriggers when a new ticket message is created.
- Watch New UsersTriggers when a new user is created.
- Watch New Voice CallsTriggers when a new voice call is made.
- Watch TicketsTriggers when a new ticket is created.
- Watch Voice Call RecordingsTriggers when a new voice call recording is created.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with AlfaDocs and Gorgias integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting AlfaDocs and Gorgias.
Connect your AlfaDocs and Gorgias accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when AlfaDocs's "Watch Appointments" fires, WEXTL can "Cancel a Job" in Gorgias. AlfaDocs has 2 triggers (including Watch Appointments and Watch Patients); Gorgias has 29 actions (including Cancel a Job, Create a Customer, and Create a Job). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. AlfaDocs-to-Gorgias automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment AlfaDocs (or Gorgias) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your AlfaDocs + Gorgias automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the AlfaDocs and Gorgias integration.
- AlfaDocs and Gorgias integration source code, module specs and credentials implementation.
- Our AlfaDocs and Gorgias integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for AlfaDocs and Gorgias — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- AlfaDocs integration information
- Gorgias integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library