Keep AlfaDocs and ServiceNow aligned: when support events happen in one, update the other automatically.
Example: when AlfaDocs's "Watch Appointments" fires, WEXTL can "Add Affected Configuration Item" in ServiceNow. AlfaDocs has 2 triggers (including Watch Appointments and Watch Patients); ServiceNow has 51 actions (including Add Affected Configuration Item, Add Catalog Item to Cart, and Checkout Cart).
Common questions about connecting AlfaDocs and ServiceNow.