STEP 1
Connect Autotask PSA and Runn
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Autotask PSA and Runn Integration
Connect Autotask PSA and Runn to automate project management workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about Autotask PSA and Runn
Detailed info you need to know about Autotask PSA and Runn integrations in WEXTL. Explore which modules apps support and how you connect them.
Autotask PSA
Manages tickets, projects, time entries, resources, and customer relationships for Autotask PSA users. [5]
How to connect Autotask PSA to Runn
Set up your Autotask PSA and Runn integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Autotask PSA and Runn nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Autotask PSA and Runn. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Autotask PSA and Runn work in WEXTL?
WEXTL exposes actions and triggers for Autotask PSA and Runn that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Runn triggersAutotask PSA actions
Runn modules
- Allocate a View to a UserAllocates a view to a user.
- Create a ClientCreates a new client in the system.
- Create a New ContractCreates a new contract for a specified person.
- Create a PersonCreates a new person in the system.
- Create a ProjectCreates a new project from scratch.
- Create a Project from a TemplateCreates a new project from a template project.
- Create a Project MilestoneCreates a new project milestone.
- Create a Project NoteCreates a new note for a project.
- Create a User InvitationCreates a new user invitation.
- Create an AssignmentCreates a new assignment and returns a list of assignments.
- Delete a PersonDeletes an existing person by ID.
- Delete a Person ContractDeletes a specified contract for a person.
- Delete a ProjectDeletes a project by ID.
- Delete a Project MilestoneDeletes an existing project milestone.
- Delete a UserDeletes a single user by ID.
- Delete an AssignmentDeletes an existing assignment.
- Delete an InvitationDeletes an invitation.
- Get a ClientRetrieves an existing client.
- Get a PersonRetrieves an existing person's details.
- Get a Person ContractRetrieves the current contract for a person.
- Get a ProjectReturns a single project's details.
- List ClientsRetrieves a list of clients from an account.
- List ContractsRetrieves a list of contracts from an account.
- List InvitationsRetrieves a list of invitations from an account.
- List MilestonesLists all milestones across all projects.
- List NotesRetrieves a list of all notes.
- List People NotesRetrieves a list of people notes.
- List Person ContractsRetrieves a list of contracts for a specified person.
- List Project MilestonesRetrieves a list of milestones for a specified project.
- List Project NotesRetrieves a list of notes for a project.
- List ProjectsRetrieves a list of projects for a specified client.
- List User ViewsLists allocated views for a user.
- List UsersRetrieves a list of users from an account.
- Make an API CallPerforms an arbitrary authorized API call.
- Search AssignmentsSearches for assignments by specified criteria.
- Search PeopleSearches for people by specified criteria.
- Search ProjectsSearches for projects by specified criteria.
- Update a ClientUpdates an existing client.
- Update a ContractUpdates the details of a single contract.
- Update a PersonUpdates an existing person.
- Update a ProjectUpdates the details of a project.
- Update a Project MilestoneUpdates a project milestone.
- Watch AssignmentsTriggers when an assignment is created or updated.
- Watch ClientsTriggers when clients are created or updated.
- Watch ContractsTriggers when a contract is created or updated.
- Watch MilestonesTriggers when a milestone is created or updated.
- Watch PeopleTriggers when a person is created or updated.
- Watch People NotesTriggers when a people note is created or updated.
- Watch Project NotesTriggers when project notes are created or updated.
- Watch ProjectsTriggers when a project is created or updated.
Autotask PSA modules
- Add Ticket NoteAdds a note to a ticket.
- Create CompanyCreates a new company.
- Create ContactCreates a new contact.
- Create ContractCreates a new contract.
- Create OpportunityCreates a new opportunity.
- Create ProductCreates a new product.
- Create ProjectCreates a new project.
- Create SubscriptionCreates a new subscription.
- Create TicketCreates a new ticket.
- Create Time EntryCreates a new time entry.
- Get CompanyReturns a single company by ID.
- Get ContactReturns a single contact by ID.
- Get ContractReturns a single contract by ID.
- Get CountryReturns a single country by ID.
- Get CurrencyReturns a single currency by ID.
- Get DepartmentReturns a single department by ID.
- Get InvoiceReturns a single invoice by ID.
- Get OpportunityReturns a single opportunity by ID.
- Get ProductReturns a single product by ID.
- Get ProjectReturns a single project by ID.
- Get ResourceReturns a single resource by ID.
- Get RoleReturns a single role by ID.
- Get SubscriptionReturns a single subscription by ID.
- Get TicketReturns a single ticket by ID.
- Get Time EntryReturns a single time entry by ID.
- List CompaniesRetrieves a list of companies.
- List Company AttachmentsRetrieves a list of attachments for a company.
- List Company ContactsRetrieves a list of contacts for a company.
- List Company NotesRetrieves a list of notes for a company.
- List ContactsRetrieves a list of contacts.
- List ContractsRetrieves a list of contracts.
- List CountriesRetrieves a list of countries.
- List CurrenciesRetrieves a list of currencies.
- List DepartmentsRetrieves a list of departments.
- List InvoicesRetrieves a list of invoices.
- List OpportunitiesRetrieves a list of opportunities.
- List ProductsRetrieves a list of products.
- List Project PhasesRetrieves a list of phases for a project.
- List Project TasksRetrieves a list of tasks for a project.
- List ProjectsRetrieves a list of projects.
- List ResourcesRetrieves a list of resources.
- List RolesRetrieves a list of roles.
- List SubscriptionsRetrieves a list of subscriptions.
- List Ticket AttachmentsRetrieves a list of attachments for a ticket.
- List Ticket NotesRetrieves a list of notes for a ticket.
- List TicketsRetrieves a list of tickets.
- List Time EntriesRetrieves a list of time entries.
- Make an API CallPerforms an arbitrary authorized API call.
- Update CompanyUpdates an existing company.
- Update ContractUpdates an existing contract.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Autotask PSA and Runn integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Autotask PSA and Runn.
Connect your Autotask PSA and Runn accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Runn's "Watch Assignments" fires, WEXTL can "Add Ticket Note" in Autotask PSA. Autotask PSA has 54 actions (including Add Ticket Note, Create Company, and Create Contact); Runn has 42 actions (including Allocate a View to a User, Create a Client, and Create a New Contract). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Autotask PSA-to-Runn automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Autotask PSA (or Runn) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Autotask PSA + Runn automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Autotask PSA and Runn integration.
- Autotask PSA and Runn integration source code, module specs and credentials implementation.
- Our Autotask PSA and Runn integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Autotask PSA and Runn — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Autotask PSA integration information
- Runn integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library