STEP 1
Connect Bitrix24 and UserCom
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Bitrix24 and UserCom Integration
Connect Bitrix24 and UserCom to automate crm workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about Bitrix24 and UserCom
Detailed info you need to know about Bitrix24 and UserCom integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Bitrix24 to UserCom
Set up your Bitrix24 and UserCom integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Bitrix24 and UserCom nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Bitrix24 and UserCom. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Bitrix24 and UserCom work in WEXTL?
WEXTL exposes actions and triggers for Bitrix24 and UserCom that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Bitrix24 triggersUserCom actions
Bitrix24 modules
- Add Chat MembersAdds people to a group chat.
- Add Checklist ItemAdds an item to the checklist of a task.
- Add Company to ContactLinks a company to a contact.
- Add Contact to DealLinks a contact to a deal.
- Add Product RowAdds a product row to a deal, lead, estimate, or invoice.
- Add Task CommentPosts a comment to the discussion of a task.
- Add Time Spent EntryRecords time spent on a task.
- Add Timeline CommentAdds a comment to the timeline of a CRM item.
- Add Timeline Log EntryAdds an informational log entry to the timeline of a CRM item.
- Add Workgroup MemberAdds people to a workgroup without an invitation.
- Approve TaskAccepts the result of a task that needs review.
- Attach File to TaskAttaches a Drive file to a task.
- Complete Business Process TaskCompletes a business process task, such as an approval.
- Complete Checklist ItemMarks a checklist item as done.
- Complete TaskMarks a task as completed.
- Create Calendar EventCreates a new calendar event.
- Create ChatCreates a group chat.
- Create CompanyCreates a new company in the CRM.
- Create ContactCreates a new contact in the CRM.
- Create CRM ItemCreates an item of any CRM object type, such as an estimate, an invoice, or a smart process item.
- Create DealCreates a new deal in the CRM.
- Create DepartmentCreates a department in the company structure.
- Create FolderCreates a subfolder in a Drive folder.
- Create LeadCreates a new lead in the CRM.
- Create List ElementAdds an element to a universal list.
- Create News Feed PostPublishes a post to the news feed.
- Create ProductCreates a product in the trade catalog.
- Create TaskCreates a new task.
- Create To-Do ActivityCreates a to-do activity on a CRM item.
- Create WorkgroupCreates a workgroup or a project.
- Delegate TaskPasses a task to another person.
- Delete ActivityDeletes a CRM activity.
- Delete Calendar EventDeletes a calendar event.
- Delete Chat MessageDeletes a chat message.
- Delete Checklist ItemDeletes a checklist item.
- Delete CompanyDeletes a company.
- Delete ContactDeletes a contact.
- Delete CRM ItemDeletes an item of any CRM object type.
- Delete DealDeletes a deal.
- Delete DepartmentDeletes a department.
- Delete FileMoves a Drive file to the trash.
- Delete LeadDeletes a lead.
- Delete List ElementDeletes an element of a universal list.
- Delete ProductDeletes a product from the trade catalog.
- Delete Product RowDeletes a product row.
- Delete TaskDeletes a task.
- Delete Timeline CommentDeletes a timeline comment.
- Delete WorkgroupDeletes a workgroup or a project.
- End WorkdayEnds the workday for a user.
- Find Duplicates by Phone or EmailFinds leads, contacts, and companies that use a given phone number or email address.
UserCom modules
- Create ActivityCreates a new activity record associated with a user or company.
- Create AttributeCreates a new custom attribute definition for users or companies.
- Create CompanyCreates a new company record in your UserCom workspace.
- Create DealCreates a new deal in a pipeline stage.
- Create EventTracks a custom event for a user identified by their UserCom ID.
- Create Event by User Custom IDTracks a custom event for a user identified by their external custom ID.
- Create ExportInitiates a new data export job for users or companies.
- Create FormCreates a new lead capture or survey form.
- Create ListCreates a new static user list.
- Create MessageSends a new in-app or chat message to a user.
- Create PipelineCreates a new sales pipeline.
- Create ProductCreates a new product record in UserCom.
- Create Site ViewCreates a new site view configuration for tracking page visits.
- Create StageCreates a new stage within a sales pipeline.
- Create TagCreates a new tag that can be applied to users.
- Create TicketCreates a new support ticket linked to a user.
- Create UserCreates a new user profile in UserCom.
- Create User ConversationStarts a new conversation thread with a specific user.
- Create User NoteAdds a new internal note to a user's profile.
- Delete CompanyPermanently removes a company record from UserCom.
- Delete DealPermanently removes a deal by its UserCom ID.
- Delete Deal by Custom IDPermanently removes a deal identified by its external custom ID.
- Delete ListPermanently deletes a static user list.
- Delete PipelinePermanently removes a sales pipeline and all its stages.
- Delete ProductPermanently removes a product record from UserCom.
- Delete Site ViewPermanently removes a site view configuration.
- Delete StagePermanently removes a stage from a sales pipeline.
- Delete TagPermanently deletes a tag from UserCom.
- Delete TicketPermanently removes a support ticket.
- Delete User NotePermanently removes a note from a user's profile.
- Download ExportDownloads the file generated by a completed export job.
- Export DataRuns a full data export and returns the resulting file.
- Get ActivityRetrieves a single activity record by its ID.
- Get All AttributesReturns all custom attribute definitions for users or companies.
- Get ArticleRetrieves a single knowledge base article by its ID.
- Get AttributeRetrieves a single custom attribute definition by its ID.
- Get CompanyRetrieves a single company record by its ID.
- Get ConversationRetrieves a single conversation by its ID.
- Get DealRetrieves a single deal by its ID.
- Get Email MessageRetrieves a single email message by its ID.
- Get Event OccurrencesReturns a list of occurrences for a specific tracked event.
- Get FormRetrieves a single form by its ID.
- Get List UsersReturns users who belong to a specific list.
- Get Segment TimelineRetrieves the change timeline for a user segment.
- Get Segment UsersReturns users who currently belong to a specific segment.
- Get Site ViewRetrieves a single site view configuration by its ID.
- Get TicketRetrieves a single support ticket by its ID.
- Get User EmailsReturns all email messages sent to a specific user.
- Get User NotesReturns all internal notes attached to a specific user's profile.
- List ActivitiesReturns a paginated list of activities in the workspace.
Frequently asked questions
Common questions about connecting Bitrix24 and UserCom.
Connect your Bitrix24 and UserCom accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Bitrix24's "Watch New Companies" fires, WEXTL can "Create Activity" in UserCom. Bitrix24 has 11 triggers (including Watch New Companies, Watch New Contacts, and Watch New CRM Items); UserCom has 92 actions (including Create Activity, Create Attribute, and Create Company). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Bitrix24-to-UserCom automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Bitrix24 (or UserCom) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Bitrix24 + UserCom automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Bitrix24 and UserCom integration.
- Bitrix24 and UserCom integration source code, module specs and credentials implementation.
- Our Bitrix24 and UserCom integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Bitrix24 and UserCom — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Bitrix24 integration information
- UserCom integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library