STEP 1
Connect BoldDesk and Classe365
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
BoldDesk and Classe365 Integration
Connect BoldDesk and Classe365 to automate support workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about BoldDesk and Classe365
Detailed info you need to know about BoldDesk and Classe365 integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect BoldDesk to Classe365
Set up your BoldDesk and Classe365 integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected BoldDesk and Classe365 nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between BoldDesk and Classe365. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between BoldDesk and Classe365 work in WEXTL?
WEXTL exposes actions and triggers for BoldDesk and Classe365 that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
BoldDesk triggersClasse365 actions
BoldDesk modules
- Activate AgentActivate a previously deactivated agent using the agent's user ID.
- Add Activity Attachment To An ActivityUpload and attach a file directly to an activity.
- Add Contact Groups to ContactAdd one or more contact groups to a contact in BoldDesk.
- Add Member To GroupAdd one or more users to a group and configure their assignment permissions and ownership settings.
- Add Tags To TicketAdd one or more tags to a ticket using the ticket ID.
- Approve an ApproverApprove an approval request for a specific approver using the approver GUID.
- Block a ContactBlock a contact in BoldDesk. Optionally mark the contact’s associated tickets as spam.
- Cancel an ApproverCancel and remove a specific approver from an approval request using the approver GUID.
- Change Primary Contact GroupChange the primary contact group associated with a contact in BoldDesk.
- Convert Contact to AgentConvert an existing contact into an agent in BoldDesk with specified roles, access, and settings.
- Create a ContactCreate a new contact in BoldDesk with details such as name, email, phone number, groups, and custom fields.
- Create a Contact NoteAdd a new note to a contact in BoldDesk with optional subject and attachments.
- Create Activity CommentAdd a new comment to an existing activity by activity ID.
- Create Activity WatcherSubscribe a user as a watcher to an activity to receive updates on changes.
- Create a GroupCreate a new group in BoldDesk for ticket or chat operations.
- Create an ActivityCreate a new activity and optionally associate it with tickets, users, collaborators, chats, and attachments.
- Create an Activity AttactmentUpload an attachment for activities and receive an attachment token and cloud URL.
- Create an AgentCreate a new agent in the organization with support for brands, roles, access scopes, groups, contact details, verification settings, and custom fields.
- Create an Approval RequestCreate a new approval request associated with a ticket and assign approvers.
- Create an AttachmentUpload one or more attachments and receive attachment tokens and cloud URLs that can later be used in tickets or replies.
- Create And Link A ContactCreate a new contact and link it to a visitor.
- Create a TicketCreate a new support ticket with subject, description, requester, priority, and custom fields.
- Create a Ticket NoteAdd a new public or private note to an existing ticket, including attachments, mentions, tags, billing details, and suspension information.
- Create Chat AttachmentsUpload an attachment for a chat conversation and receive an attachment token and URL.
- Create Conversation Ticket LinkLink one or more support tickets to a chat conversation.
- Create New ApproverAdd one or more approvers to an existing approval request.
- Create Ticket WatcherAdd a user as a watcher to a ticket using the ticket ID and user ID.
- Create Ticket WorklogAdd a new worklog to a ticket.
- Deactivate an AgentDeactivate an active agent account using the agent's user ID.
- Delete a ContactDelete one or more contacts in BoldDesk. Optionally mark associated tickets as spam during deletion.
- Delete Activity WatcherRemove a user from the watchers list of an activity.
- Delete a MessageDelete a specific message from a chat conversation using its message ID.
- Delete an ActivityPermanently delete an activity record using the activity ID.
- Delete an Activity AttachmentDelete an attachment associated with an activity.
- Delete an Activity CommentDelete a comment from an activity using the activity ID and comment ID.
- Delete an Approval RequestCancel an entire approval request using the approval request ID.
- Delete a Ticket WorklogDelete a ticket worklog using the worklog ID.
- Delete AttachmentDelete an attachment using the attachment ID.
- Delete Contact Groups from ContactRemove one or more contact groups from a contact in BoldDesk.
- Delete Contact NoteDelete a contact note in BoldDesk using its ID.
- Delete Conversations PermanentlyPermanently delete a chat conversation. This action cannot be undone.
- Delete GroupPermanently delete a ticket or chat group using the group ID.
- Delete Member From GroupRemove a user from a specific group using the group ID and user ID.
- Delete TicketDelete a ticket using the ticket ID.
- Delete Ticket WatcherRemove a watcher from a ticket using the ticket ID and user ID.
- Get a ContactRetrieve contact details in BoldDesk using the contact’s user ID.
- Get Activity TagsRetreives a list of tags associated with an activity.
- Get Agent By EmailRetrieve the details of an agent using their email address.
- Get Agent By Group IdRetrieve a paginated list of agents associated with a specific group, with support for filtering, sorting, roles, shifts, and user filtering.
- Get a GroupRetrieve the details of a specific group using the group ID.
Classe365 modules
- Create an InvoiceAllows the user to create an invoice using the API.
- Create a TaskAdds task data using the API.
- Create or Update a DepartmentAllows you to insert a new department or update an existing department in Classe365. Provide an ID for updates or omit it to insert a new department.
- Create or Update a StudentCreates a new student record in Classe365 or updates an existing one if the ID field is included in the request body. Supports optional base64 profile image and attachments.
- Create or Update a SubjectInserts a new subject or updates an existing subject in a section.
- Create or Update AttendanceAdds or updates attendance records for a specific class, section, subject, and date.
- Create/Update a ClassAllows you to insert a new class or update an existing class in the system.
- Create/Update an AgentAllows you to add agent data or update existing agent data.
- Create/Update a SectionAllows you to insert a new section or update an existing section for a class.
- Create/Update Assessment ScoreAdds or updates assessment scores for one or more students in a given assessment.
- Create/Update Form SubmissionAllows adding or updating form submission details through the API.
- Create/Update Teacher DataInserts a new teacher or updates an existing teacher in Classe365.
- Enroll a Student in a Class-SectionEnrolls a student into a class-section under a specific academic session.
- Enroll a Student in Elective SubjectsEnrolls or unassigns a student to or from elective subjects in a specific academic session.
- Get Academic Data for AllGets academic structure data for all classes, sections, and subjects together.
- Get Academic Data for a ParticularGets data for a particular department, class, section, or subject.
- Get Academic SessionsGets the data of all unlocked academic sessions.
- Get Account EntriesRetrieves ledger entries for a given account and optionally filters them by ledger, date, or entry number.
- Get Admin DataRetrieves a list of administrators to verify the connection and view admin info.
- Get Agent DataGets agent information using the API.
- Get AssessmentsRetrieves all assessments for a particular academic session from Classe365.
- Get a Student ScoreFetches the assessment scores for a specific student in a given academic session.
- Get a Subject ScoreFetches assessment scores for a specific subject in a given academic session.
- Get Attendance by DateReturns attendance data for all students on a specific date in Linear View (LV) format.
- Get Attendance by DateFetches attendance data for all students across all classes, sections, and sessions for a specific date.
- Get Attendance DataRetrieves attendance data for a specific academic session, class, section, and date, optionally filtered by subject and session.
- Get Attendance SettingsRetrieves the attendance settings for a given academic session.
- Get Fees DataRetrieves fees, invoices, and payments data from Classe365. You can get all fees or filter by a specific fee, invoice, or payment. Supports optional date filtering for invoices.
- Get Form Submission DetailsGets details of a particular form submission.
- Get InvoicesRetrieves invoice data from Classe365 based on optional filters such as fee ID, status, type, recurring flag, and date ranges. Supports pagination and returns JSON-formatted invoice records.
- Get Ledger Account DataAllows you to get ledger account data.
- Get Student AttributesRetrieves all student attribute fields and their configurations, such as name, type, required status, and visibility.
- Get Student DataRetrieves student information from Classe365 based on an academic session and optional filters such as student ID, admission number, or class.
- Get Student ScoresFetches the assessment scores for multiple students in a given academic session, with optional pagination.
- Get Submission DataGets submissions information using the API.
- Get Task DataRetrieves task information using the API.
- Get Teachers DataRetrieves teachers' data from Classe365.
- Get Total Student CountRetrieves the total number of students in the system for your organization.
- Make an API CallPerforms an arbitrary authorized API call.
- Update Student StatusUpdates the status of one or more students to active or alumni, accepting up to 20 students per request.
- Update Student Subject StatusUpdates the enrollment status of a student for a specific subject.
- Watch StudentsTriggers when new students are added to a selected academic session.
- Watch TeachersTriggers when new teachers are added to a selected session.
Frequently asked questions
Common questions about connecting BoldDesk and Classe365.
Connect your BoldDesk and Classe365 accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when BoldDesk's "Watch Activity" fires, WEXTL can "Create an Invoice" in Classe365. BoldDesk has 8 triggers (including Watch Activity, Watch Activity Attachment, and Watch Activity Comments); Classe365 has 41 actions (including Create an Invoice, Create a Task, and Create or Update a Department). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. BoldDesk-to-Classe365 automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment BoldDesk (or Classe365) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your BoldDesk + Classe365 automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the BoldDesk and Classe365 integration.
- BoldDesk and Classe365 integration source code, module specs and credentials implementation.
- Our BoldDesk and Classe365 integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for BoldDesk and Classe365 — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- BoldDesk integration information
- Classe365 integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library