Can BoldDesk trigger actions in Deskpro, and Deskpro in BoldDesk?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate BoldDesk and Deskpro?

No. BoldDesk-to-Deskpro automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

BoldDesk + Deskpro Integration

Keep BoldDesk and Deskpro aligned: when support events happen in one, update the other automatically.

Example: when BoldDesk's "Watch Activity" fires, WEXTL can "Approve an Approval" in Deskpro. BoldDesk has 8 triggers (including Watch Activity, Watch Activity Attachment, and Watch Activity Comments); Deskpro has 92 actions (including Approve an Approval, Cancel an Approval, and Create an Agent Chat).

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BoldDesk triggersDeskpro actions

BoldDesk workflow triggers

Deskpro workflow actions

Frequently asked questions

Common questions about connecting BoldDesk and Deskpro.

Connect your BoldDesk and Deskpro accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

BoldDeskBrowse all BoldDesk triggers, actions, and integrations.

DeskproBrowse all Deskpro triggers, actions, and integrations.

BoldDesk + Deskpro Integration

Frequently asked questions

How do I connect BoldDesk and Deskpro?

What can I automate between BoldDesk and Deskpro?

Can BoldDesk trigger actions in Deskpro, and Deskpro in BoldDesk?

Do I need to write code to integrate BoldDesk and Deskpro?

Explore BoldDesk and Deskpro, or get started

BoldDesk + Deskpro Integration

Frequently asked questions

How do I connect BoldDesk and Deskpro?

What can I automate between BoldDesk and Deskpro?

Can BoldDesk trigger actions in Deskpro, and Deskpro in BoldDesk?

Do I need to write code to integrate BoldDesk and Deskpro?

Explore BoldDesk and Deskpro, or get started