Can BoldDesk trigger actions in Vivantio, and Vivantio in BoldDesk?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate BoldDesk and Vivantio?

No. BoldDesk-to-Vivantio automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

BoldDesk + Vivantio Integration

Keep BoldDesk and Vivantio aligned: when support events happen in one, update the other automatically.

Example: when BoldDesk's "Watch Activity" fires, WEXTL can "Create a Caller" in Vivantio. BoldDesk has 8 triggers (including Watch Activity, Watch Activity Attachment, and Watch Activity Comments); Vivantio has 34 actions (including Create a Caller, Create a Client, and Create a Location).

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BoldDesk triggersVivantio actions

BoldDesk workflow triggers

Vivantio workflow actions

Frequently asked questions

Common questions about connecting BoldDesk and Vivantio.

Connect your BoldDesk and Vivantio accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

BoldDeskBrowse all BoldDesk triggers, actions, and integrations.

VivantioBrowse all Vivantio triggers, actions, and integrations.

BoldDesk + Vivantio Integration

Frequently asked questions

How do I connect BoldDesk and Vivantio?

What can I automate between BoldDesk and Vivantio?

Can BoldDesk trigger actions in Vivantio, and Vivantio in BoldDesk?

Do I need to write code to integrate BoldDesk and Vivantio?

Explore BoldDesk and Vivantio, or get started

BoldDesk + Vivantio Integration

Frequently asked questions

How do I connect BoldDesk and Vivantio?

What can I automate between BoldDesk and Vivantio?

Can BoldDesk trigger actions in Vivantio, and Vivantio in BoldDesk?

Do I need to write code to integrate BoldDesk and Vivantio?

Explore BoldDesk and Vivantio, or get started