STEP 1
Connect Capacity and Healthie
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Capacity and Healthie Integration
Keep Capacity and Healthie in sync by integrating their events and actions. When support events happen in Capacity, update the Healthie automatically - without any line of code in visual workflow builder.
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Learn about Capacity and Healthie
Detailed info you need to know about Capacity and Healthie integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Capacity to Healthie
Set up your Capacity and Healthie integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Capacity and Healthie nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Capacity and Healthie. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Capacity and Healthie work in WEXTL?
WEXTL exposes actions and triggers for Capacity and Healthie that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Capacity triggersHealthie actions
Capacity modules
- Activate a UserReactivates a previously deactivated user account, restoring their access to the platform.
- Add an Exchange to InputAdds a new input variant to an existing exchange.
- Add an Exchange to OutputAdds a new output variant to an existing exchange.
- Create a ContactCreates a new contact record in Capacity.
- Create a Custom FieldCreates a new custom field definition for extending entity data models.
- Create a DirectoryCreates a new directory for organizing files and folders.
- Create a FolderCreates a new folder within a directory to organize content.
- Create a GroupCreates a new user group for organizing team members and managing permissions.
- Create a UserCreates a new user account and assigns them to the specified groups.
- Create an AccountCreates a new account record in Capacity.
- Create an ArticleCreates a new knowledge base article in Capacity.
- Create an ExchangeCreates a new exchange with at least one input and one output for automated Q&A responses.
- Create or Update User AttributesInserts or updates custom attribute values for an existing user.
- Deactivate a UserDeactivates a user account, suspending their access without deleting their data.
- Delete a ContactPermanently deletes a contact record and all associated data.
- Delete a Custom FieldPermanently deletes a custom field definition and removes it from all entities.
- Delete a DirectoryPermanently deletes a directory and all its contained files and folders.
- Delete a FilePermanently deletes a single uploaded file by its ID.
- Delete a FolderPermanently deletes a folder, all its subfolders, and their contents.
- Delete a GroupPermanently deletes a user group from Capacity.
- Delete a UserPermanently deletes a user account and all their associated data.
- Delete an AccountPermanently deletes an account record from Capacity.
- Delete an ExchangePermanently deletes an exchange and all its associated inputs and outputs.
- Delete an Exchange InputDeletes a specific input variant belonging to an exchange.
- Delete an Exchange to OutputDeletes a specific output variant belonging to an exchange.
- Delete Multiple FilesPermanently deletes a list of uploaded files in a single request.
- Delete User AttributesDeletes a specific custom attribute from a user by its key.
- Disable a DirectoryDisables access to a directory for a specific user group.
- Enable a DirectoryEnables access to a directory for a specific user group.
- Get a ContactRetrieves a single contact record by its ID.
- Get a Custom FieldRetrieves detailed information about a specific custom field definition by its ID.
- Get a DirectoryRetrieves a single directory record by its ID.
- Get a FolderRetrieves a single folder record by its ID.
- Get a GroupRetrieves a single user group record by its ID.
- Get a UserRetrieves a single user record by their ID.
- Get an AccountRetrieves a single account record by its ID.
- Get an ExchangeRetrieves a single exchange record by its ID.
- Get an Exchange InputRetrieves a specific input variant belonging to an exchange.
- Get an Exchange to OutputRetrieves a specific output variant belonging to an exchange.
- Get an Uploaded FileRetrieves metadata and download details for a single uploaded file by its ID.
- List AccountsReturns a paginated list of account records.
- List ArticlesReturns a paginated list of knowledge base articles.
- List ContactsReturns a paginated list of contact records.
- List Custom FieldsReturns a paginated list of custom field definitions, with optional filtering by name.
- List DirectoriesReturns a paginated list of directory records.
- List ExchangesReturns a paginated list of exchange records.
- List FilesReturns a paginated list of uploaded files.
- List FoldersReturns a paginated list of folders within a directory.
- List Group DirectoriesReturns a paginated list of directories accessible to a specific group.
- List GroupsReturns a paginated list of user groups.
Healthie modules
- Create a Billing ItemCreates a billing item in the system.
- Create a CommentCreates a new comment.
- Create a ConversationCreates a new conversation in the specified service.
- Create a DocumentCreates a document in the system.
- Create a LocationCreates a location for the specified entity or service.
- Create a NoteCreates a note in the specified service.
- Create a TaskCreates a new task in the specified service.
- Create an AppointmentCreates an appointment with the specified details.
- Create an Appointment RequestCreates an appointment request with specified details.
- Create an AvailabilityCreates an availability entry for a specified time period.
- Delete a Billing ItemDeletes a billing item from the system.
- Delete a CommentDeletes a comment from the service.
- Delete a DocumentDeletes a document from a specified location.
- Delete a LocationDeletes a location from the service.
- Delete a NoteDeletes a note.
- Delete a TaskDeletes a task from the specified service.
- Delete an AppointmentDeletes an appointment from the system.
- Delete an Appointment RequestDeletes an appointment request from the system.
- Delete an AvailabilityDeletes an availability entry from the system.
- Get a Billing ItemRetrieves a billing item by its ID.
- Get a CommentRetrieves a comment from a given service.
- Get a ConversationRetrieves a conversation.
- Get a DocumentRetrieves a document.
- Get a LocationRetrieves a location from the specified service.
- Get a NoteRetrieves a note from the service.
- Get a TaskRetrieves a task.
- Get a UserRetrieves a user's information from the service.
- Get an AppointmentRetrieves an appointment.
- Get an Appointment RequestRetrieves an appointment request.
- Get an AvailabilityRetrieves an availability.
- List Appointment RequestsRetrieves all appointment requests.
- List AppointmentsRetrieves all appointments.
- List AvailabilitiesRetrieves all availabilities from the service.
- List Billing ItemsRetrieves all billing items.
- List CommentsRetrieves all comments.
- List ConversationsRetrieves all conversations.
- List DocumentsRetrieves all documents.
- List LocationsRetrieves all locations.
- List NotesRetrieves all notes.
- List TasksRetrieves all tasks.
- List TransactionsRetrieves all transactions.
- List UsersRetrieves all users.
- Make an API CallPerforms an arbitrary authorized API request.
- Update a Billing ItemUpdates a billing item in the system.
- Update a ConversationUpdates a conversation with new details or modifications.
- Update a DocumentUpdates a document in the specified service.
- Update a LocationUpdates a location with new information.
- Update a NoteUpdates a note with new content based on the provided details.
- Update a TaskUpdates a task with the provided task information.
- Update a UserUpdates a user with new information or changes existing user data.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Capacity and Healthie integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Capacity and Healthie.
Connect your Capacity and Healthie accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Capacity's "Watch Articles" fires, WEXTL can "Create a Billing Item" in Healthie. Capacity has 2 triggers (including Watch Articles and Watch Contacts); Healthie has 52 actions (including Create a Billing Item, Create a Comment, and Create a Conversation). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Capacity-to-Healthie automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Capacity (or Healthie) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Capacity + Healthie automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Capacity and Healthie integration.
- Capacity and Healthie integration source code, module specs and credentials implementation.
- Our Capacity and Healthie integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Capacity and Healthie — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Capacity integration information
- Healthie integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library