STEP 1
Connect Capacity and IntakeQ
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Capacity and IntakeQ Integration
Connect Capacity and IntakeQ to automate support workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about Capacity and IntakeQ
Detailed info you need to know about Capacity and IntakeQ integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Capacity to IntakeQ
Set up your Capacity and IntakeQ integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Capacity and IntakeQ nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Capacity and IntakeQ. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Capacity and IntakeQ work in WEXTL?
WEXTL exposes actions and triggers for Capacity and IntakeQ that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Capacity triggersIntakeQ actions
Capacity modules
- Activate a UserReactivates a previously deactivated user account, restoring their access to the platform.
- Add an Exchange to InputAdds a new input variant to an existing exchange.
- Add an Exchange to OutputAdds a new output variant to an existing exchange.
- Create a ContactCreates a new contact record in Capacity.
- Create a Custom FieldCreates a new custom field definition for extending entity data models.
- Create a DirectoryCreates a new directory for organizing files and folders.
- Create a FolderCreates a new folder within a directory to organize content.
- Create a GroupCreates a new user group for organizing team members and managing permissions.
- Create a UserCreates a new user account and assigns them to the specified groups.
- Create an AccountCreates a new account record in Capacity.
- Create an ArticleCreates a new knowledge base article in Capacity.
- Create an ExchangeCreates a new exchange with at least one input and one output for automated Q&A responses.
- Create or Update User AttributesInserts or updates custom attribute values for an existing user.
- Deactivate a UserDeactivates a user account, suspending their access without deleting their data.
- Delete a ContactPermanently deletes a contact record and all associated data.
- Delete a Custom FieldPermanently deletes a custom field definition and removes it from all entities.
- Delete a DirectoryPermanently deletes a directory and all its contained files and folders.
- Delete a FilePermanently deletes a single uploaded file by its ID.
- Delete a FolderPermanently deletes a folder, all its subfolders, and their contents.
- Delete a GroupPermanently deletes a user group from Capacity.
- Delete a UserPermanently deletes a user account and all their associated data.
- Delete an AccountPermanently deletes an account record from Capacity.
- Delete an ExchangePermanently deletes an exchange and all its associated inputs and outputs.
- Delete an Exchange InputDeletes a specific input variant belonging to an exchange.
- Delete an Exchange to OutputDeletes a specific output variant belonging to an exchange.
- Delete Multiple FilesPermanently deletes a list of uploaded files in a single request.
- Delete User AttributesDeletes a specific custom attribute from a user by its key.
- Disable a DirectoryDisables access to a directory for a specific user group.
- Enable a DirectoryEnables access to a directory for a specific user group.
- Get a ContactRetrieves a single contact record by its ID.
- Get a Custom FieldRetrieves detailed information about a specific custom field definition by its ID.
- Get a DirectoryRetrieves a single directory record by its ID.
- Get a FolderRetrieves a single folder record by its ID.
- Get a GroupRetrieves a single user group record by its ID.
- Get a UserRetrieves a single user record by their ID.
- Get an AccountRetrieves a single account record by its ID.
- Get an ExchangeRetrieves a single exchange record by its ID.
- Get an Exchange InputRetrieves a specific input variant belonging to an exchange.
- Get an Exchange to OutputRetrieves a specific output variant belonging to an exchange.
- Get an Uploaded FileRetrieves metadata and download details for a single uploaded file by its ID.
- List AccountsReturns a paginated list of account records.
- List ArticlesReturns a paginated list of knowledge base articles.
- List ContactsReturns a paginated list of contact records.
- List Custom FieldsReturns a paginated list of custom field definitions, with optional filtering by name.
- List DirectoriesReturns a paginated list of directory records.
- List ExchangesReturns a paginated list of exchange records.
- List FilesReturns a paginated list of uploaded files.
- List FoldersReturns a paginated list of folders within a directory.
- List Group DirectoriesReturns a paginated list of directories accessible to a specific group.
- List GroupsReturns a paginated list of user groups.
IntakeQ modules
- Add a Tag to a ClientAdds a tag to a specific client.
- Cancel an AppointmentCancels an appointment using the specified parameters.
- Copy a FormCopies a form from your master account to a practice.
- Create a Form Authentication TokenCreates a form authentication token for a user to enable access.
- Create a PracticeCreates a practice for an organization or individual.
- Create a PractitionerCreates a practitioner in the system.
- Create an AppointmentCreates an appointment in the system.
- Create an AssistantCreates a new assistant with specified parameters.
- Create an Intake FormCreates an intake form to collect user information.
- Create or Update a ClientCreates or updates a client in the system.
- Delete a FileDeletes a file from the service.
- Delete a PracticeDeletes a practice from the database.
- Delete a PractitionerDeletes a practitioner from the system.
- Delete an AssistantDeletes an assistant from the system.
- Disable a PractitionerDisables a practitioner in the system.
- Download a FileDownloads a file from a specified source.
- Download a Note (PDF)Downloads a note in PDF format.
- Download an Intake FormDownloads an intake form in PDF format.
- Enable a PractitionerEnables a practitioner in the system.
- Get a Practice API KeyRetrieves a practice API key for use in development or testing.
- Get a Treatment NoteRetrieves a treatment note from the service.
- Get an AppointmentRetrieves an appointment based on specified criteria.
- Get an Intake FormRetrieves an intake form.
- Get an InvoiceRetrieves an invoice.
- Get Client DiagnosesRetrieves all client diagnoses.
- Get Client FilesRetrieves all client files.
- Get FoldersRetrieves all folders from the specified service.
- Get PractitionersRetrieves a list of all practitioners.
- Get Questionnaire TemplatesRetrieves all questionnaire templates.
- List AppointmentsRetrieves a list of all appointments.
- List AssistantsRetrieves a list of all assistants.
- List ClaimsRetrieves a list of all claims.
- List ClientsRetrieves a list of all clients.
- List Intake FormsRetrieves all intake forms.
- List InvoicesRetrieves a list of all invoices.
- List Master FormsRetrieves all master forms.
- List Practice FormsRetrieves all practice forms.
- List PracticesRetrieves a list of all practices.
- List PractitionersRetrieves a list of all practitioners.
- List Treatment NotesRetrieves all treatment notes.
- Make an API CallPerforms an arbitrary authorized API call.
- Remove a Tag from a ClientRemoves a tag from a client.
- Resend a QuestionnaireSends a questionnaire again to a specified email or user.
- Send a QuestionnaireSends a questionnaire to the specified recipients.
- Transfer Client DataTransfers client data from one practitioner to another.
- Transfer Client OwnershipTransfers client ownership from one practitioner to another.
- Update a PracticeUpdates a practice with the specified details.
- Update a PractitionerUpdates a practitioner's information in the system.
- Update an AppointmentUpdates an appointment in the system.
- Update an AssistantUpdates an assistant's configuration or details.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Capacity and IntakeQ integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Capacity and IntakeQ.
Connect your Capacity and IntakeQ accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Capacity's "Watch Articles" fires, WEXTL can "Add a Tag to a Client" in IntakeQ. Capacity has 2 triggers (including Watch Articles and Watch Contacts); IntakeQ has 51 actions (including Add a Tag to a Client, Cancel an Appointment, and Copy a Form). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Capacity-to-IntakeQ automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Capacity (or IntakeQ) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Capacity + IntakeQ automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Capacity and IntakeQ integration.
- Capacity and IntakeQ integration source code, module specs and credentials implementation.
- Our Capacity and IntakeQ integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Capacity and IntakeQ — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Capacity integration information
- IntakeQ integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library