STEP 1
Connect Charla and Chatling
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Charla and Chatling Integration
Keep Charla and Chatling in sync by integrating their events and actions. When support events happen in Charla, update the Chatling automatically - without any line of code in visual workflow builder.
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Learn about Charla and Chatling
Detailed info you need to know about Charla and Chatling integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Charla to Chatling
Set up your Charla and Chatling integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Charla and Chatling nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Charla and Chatling. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Charla and Chatling work in WEXTL?
WEXTL exposes actions and triggers for Charla and Chatling that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Charla triggersChatling actions
Charla modules
- Create a ContactCreates a new contact.
- Create an ArticleCreates a new article.
- Delete an ArticleDeletes a single article by ID.
- Get a ContactRetrieves a single contact's details.
- Get an ArticleRetrieves a single article's details.
- List ArticlesRetrieves a list of articles.
- List ContactsRetrieves a list of contacts.
- List ConversationsRetrieves a list of conversations.
- Make an API CallPerforms an arbitrary authorized API call.
- Watch ArticlesTriggers when a new article is published.
- Watch ContactsTriggers when a new contact is created.
- Watch MessagesTriggers when a new message is received.
Chatling modules
- Delete a ContactDeletes a chatbot contact.
- Get a ContactRetrieves a single chatbot contact.
- Get a ConversationRetrieves a single conversation.
- List ContactsRetrieves contacts for a chatbot.
- List Conversation MessagesRetrieves a list of messages for a conversation.
- List ConversationsRetrieves conversations from a chatbot.
- Perform an API CallPerforms an arbitrary authorized API call.
- Watch ContactsTriggers when a new contact has been collected by a chatbot.
- Watch Conversation MessagesTriggers when a new message is added to a conversation.
Frequently asked questions
Common questions about connecting Charla and Chatling.
Connect your Charla and Chatling accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Charla's "Watch Articles" fires, WEXTL can "Delete a Contact" in Chatling. Charla has 3 triggers (including Watch Articles, Watch Contacts, and Watch Messages); Chatling has 7 actions (including Delete a Contact, Get a Contact, and Get a Conversation). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Charla-to-Chatling automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Charla (or Chatling) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Charla + Chatling automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Charla and Chatling integration.
- Charla and Chatling integration source code, module specs and credentials implementation.
- Our Charla and Chatling integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Charla and Chatling — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Charla integration information
- Chatling integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library