Requirements
Connecting Charla takes an active account plus an API access token from your account settings — no other setup is required.[3]
Get your Charla credentials
- API KeypasswordRequired
Connect Charla in WEXTL
- Log in to your WEXTL account, add the Charla node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your Charla account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
Charla node modules
The list below is a reference of every Charla node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Expand any Charla node module below to see exactly what it takes in, what it returns, and what connection it needs.
Watch ArticlesTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Title | text |
| Slug | text |
| Description | text |
| Article | text |
| Categories | array |
| Status | text |
| Visibility | text |
| Created at | date |
| Updated at | date |
| Trained at | date |
Watch ContactsTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Name | text |
| Phone | text |
| Country code | text |
| Location | text |
| IP | text |
| Platform | text |
| Browser language | text |
| Custom attributes | array |
| Messages | array |
| Last seen at | date |
| Last message at | date |
| Created at | date |
Watch MessagesTrigger
Output fields[3]
| Field | Type |
|---|---|
| Message | text |
| Message translated | text |
| From | text |
| Is private | boolean |
| Attachment | text |
| Article | number |
| Created at | date |
Get a ContactAction
Get an ArticleAction
List ArticlesSearch
List ContactsSearch
List ConversationsSearch
Create a ContactAction
Create an ArticleAction
Delete an ArticleAction
Input fields[3]
| Field | Type |
|---|---|
Article IDRequired | choice |
Templates
Look for Charla templates in the WEXTL template library.
Browse templates →Explore alternative apps
- Chatling[2]AI customer-service agent for chatbot contacts and conversations.
- BoldDeskCustomer support help desk platform for managing tickets, live chat, contacts, and approval workflows.
- AlfaDocsPractice management for dental clinics — patients, appointments, and records.
- CapacityAI-powered support automation platform that deflects tickets by answering questions, routing requests, and managing knowledge across teams.
- Denser AIAI chatbots trained on your documents, websites, and knowledge base content.
References
- WEXTL® Charla Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for Charla.
- WEXTL® visual workflow builder data.
Last updated: Jul 23, 2026 22:39