About this integration
AI chatbot and live-chat platform for contacts, articles, and conversations. Connect it to any workflow without writing code.
You can choose from 3 triggers, 5 search modules and 4 actions. The connection type is basic authentication.
How to connect
The credential form asks for API Key.
Prefer the interactive builder form? Open it on the app page.
Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
Connecting Charla to WEXTL®
| Field | Type | Help |
|---|---|---|
API KeyRequired | password | — |
Use it in workflow automation
Start with Watch Articles, then add Create a Contact.
The canvas below runs Watch Articles into Create a Contact — watch the video, then drop a node onto the canvas.
Select the Watch Articles trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Delete an Article as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 7 ready-made modules for support work — each run logs its inputs and outputs for debugging.
Charla workflow on the canvas: Watch Articles then Delete an Article
Triggers, searches and actions
Explore the fields available for each Charla trigger, search, and action — 3 triggers, 5 searchs, and 4 actions.
Triggers
Whenever something changes in the app, one of 3 available triggers can start a run immediately.
- Watch Articles
- Watch Contacts
- Watch Messages
Searches
5 search modules let you query the app mid-run and feed the results to the next step.
- Get a Contact
- Get an Article
- List Articles
- List Contacts
- List Conversations
Actions
Use 4 action modules to write data back into the app from anywhere in a run.
- Create a Contact
- Create an Article
- Delete an Article
- Make an API Call
Explore the fields available for each Charla trigger, search, and action.
Triggers
| Field | Type |
|---|---|
ID | number |
Title | text |
Slug | text |
Description | text |
Article | text |
Categories | array |
Status | text |
Visibility | text |
Created at | date |
Updated at | date |
Trained at | date |
| Field | Type |
|---|---|
ID | text |
Name | text |
Phone | text |
Email | |
Country code | text |
Location | text |
IP | text |
Platform | text |
Browser language | text |
Custom attributes | array |
Messages | array |
Last seen at | date |
Last message at | date |
Created at | date |
| Field | Type |
|---|---|
Message | text |
Message translated | text |
From | text |
Is private | boolean |
Attachment | text |
Article | number |
Created at | date |
Searches
| Field | Type |
|---|---|
Contact IDRequired | choice |
| Field | Type |
|---|---|
ID | text |
Name | text |
Phone | text |
Email | |
Country code | text |
Location | text |
IP | text |
Platform | text |
Browser language | text |
Custom attributes | array |
Messages | array |
Last seen at | date |
Last message at | date |
Created at | date |
| Field | Type |
|---|---|
Article IDRequired | choice |
| Field | Type |
|---|---|
ID | number |
Title | text |
Slug | text |
Description | text |
Article | text |
Categories | array |
Status | text |
Visibility | text |
Created at | date |
Updated at | date |
Trained at | date |
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
ID | number |
Title | text |
Slug | text |
Description | text |
Article | text |
Categories | array |
Status | text |
Visibility | text |
Created at | date |
Updated at | date |
Trained at | date |
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
ID | text |
Name | text |
Phone | text |
Email | |
Country code | text |
Location | text |
IP | text |
Platform | text |
Browser language | text |
Custom attributes | array |
Messages | array |
Last seen at | date |
Last message at | date |
Created at | date |
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
ID | text |
Name | text |
Phone | text |
Email | |
Country code | text |
Location | text |
IP | text |
Platform | text |
Browser language | text |
Custom attributes | array |
Messages | array |
Last seen at | date |
Last message at | date |
Created at | date |
Actions
| Field | Type |
|---|---|
Contact ID | text |
Name | text |
Phone | text |
Email | |
Country Code | text |
Location | text |
IP Address | text |
Platform | text |
Browser Language | text |
Custom Attributes | array |
Messages | array |
| Field | Type |
|---|---|
User ID | number |
| Field | Type |
|---|---|
TitleRequired | text |
Categories | array |
ID | number |
Slug | text |
Description | text |
Article | text |
Status | choice |
Visibility | choice |
| Field | Type |
|---|---|
ID | number |
Title | text |
Slug | text |
Description | text |
Article | text |
Categories | array |
Status | text |
Visibility | text |
Created at | date |
Updated at | date |
Trained at | date |
| Field | Type |
|---|---|
Article IDRequired | choice |
| Field | Type |
|---|---|
URLRequired | text |
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |