What actions can I run in Chatling?

7 actions are available, including "Get a Contact", "Get a Conversation", and "List Contacts", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Chatling Integrations

AI customer-service agent for chatbot contacts and conversations. Route Chatling tickets and replies into CRM, chat, and escalation workflows.

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Watch ContactsTriggers when a new contact has been collected by a chatbot.
Watch Conversation MessagesTriggers when a new message is added to a conversation.
Get a ContactRetrieves a single chatbot contact.
Get a ConversationRetrieves a single conversation.
List ContactsRetrieves contacts for a chatbot.
List Conversation MessagesRetrieves a list of messages for a conversation.
List ConversationsRetrieves conversations from a chatbot.
Delete a ContactDeletes a chatbot contact.
Perform an API CallPerforms an arbitrary authorized API call.

When to use Chatling

Common scenarios where Chatling automation saves time and reduces manual work.

React to "Watch Contacts" in Chatling in real time: route the event into CRM, chat, ticketing, or any connected service.
Run "Get a Conversation" in Chatling from any upstream event — map fields once and let the automation handle the rest.
Include "Get a Contact" from Chatling in larger multi-tool workflows to move data end-to-end without hand-offs.

How to connect

Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.

Full API documentation

Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.

Connecting Chatling to WEXTL®

Field	Type	Help
API KeyRequired	password	Go to your account and open the Project Settings. Click the API Keys tab. Press the New API key button. Enter a name for the key and press Generate key. Copy the newly created key.

Use in workflow automation

Start from Chatling’s Watch Contacts trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Delete a Contact as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 9 ready-made steps for support work, and every run records what went in and what came back.

Chatling workflow on the canvas: Watch Contacts then Delete a Contact

Frequently asked questions

Common questions about automating Chatling in your workflows.

Chatling has 2 triggers, including "Watch Contacts" and "Watch Conversation Messages". Use them to start workflows the moment Chatling events fire — no polling required.

Field

Type

Help

API KeyRequired

password

Go to your account and open the Project Settings. Click the API Keys tab. Press the New API key button. Enter a name for the key and press Generate key. Copy the newly created key.

Use in workflow automation

Start from Chatling’s Watch Contacts trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Delete a Contact as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 9 ready-made steps for support work, and every run records what went in and what came back.

Chatling Integrations

When to use Chatling

How to connect

Use in workflow automation

Frequently asked questions

Chatling Integrations

When to use Chatling

How to connect

Connect Chatling to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Chatling to any app in workflows

Connect Chatling to any app in workflows

Connect Chatling to any app in workflows

Chatling Integrations

Chatling triggers and actions

When to use Chatling

How to connect

Use in workflow automation

Frequently asked questions

What triggers does Chatling support?

What actions can I run in Chatling?

Do I need to write code to automate this?

Is the integration secure?

Chatling Integrations

Chatling triggers and actions

When to use Chatling

How to connect

Connect Chatling to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Chatling support?

What actions can I run in Chatling?

Do I need to write code to automate this?

Is the integration secure?

Connect Chatling to any app in workflows

Connect Chatling to any app in workflows

Connect Chatling to any app in workflows