Keep Charla and PTEverywhere aligned: when support events happen in one, update the other automatically.
Example: when Charla's "Watch Articles" fires, WEXTL can "Create an Appointment" in PTEverywhere. Charla has 3 triggers (including Watch Articles, Watch Contacts, and Watch Messages); PTEverywhere has 16 actions (including Create an Appointment, General Visit Report, and List Available Appointment Blocks).
Common questions about connecting Charla and PTEverywhere.