CharmHealth and Reamaze Integration

CharmHealth icon
Reamaze icon
CharmHealth
Reamaze

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep CharmHealth and Reamaze in sync by integrating their events and actions. When support events happen in CharmHealth, update the Reamaze automatically - without any line of code in visual workflow builder.

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Learn about CharmHealth and Reamaze

Detailed info you need to know about CharmHealth and Reamaze integrations in WEXTL. Explore which modules apps support and how you connect them.

CharmHealth

CharmHealth icon

Support6 triggers18 searches1 actionCloud EHR for patients, appointments, encounters, and clinical records. [5]

Reamaze

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Support5 triggers25 searches14 actionsCustomer support platform for conversations, helpdesk workflows, and messaging. [6]

How to connect CharmHealth to Reamaze

Set up your CharmHealth and Reamaze integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between CharmHealth and Reamaze work in WEXTL?

WEXTL exposes actions and triggers for CharmHealth and Reamaze that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

CharmHealth triggersReamaze actions

CharmHealth modules
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    Get a Care PlanRetrieves a specific care plan.
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    Get a Care TeamRetrieves a specific care team.
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    Get a Diagnostic ReportRetrieves a specific diagnostic report.
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    Get a PatientRetrieves a specific patient.
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    Get a PractitionerRetrieves a specific practitioner.
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    Get a ProcedureRetrieves a specific procedure.
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    Get a Questionnaire ResponseRetrieves a specific questionnaire response.
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    Get an AppointmentRetrieves a specific appointment.
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    Get an EncounterRetrieves a specific encounter.
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    List AppointmentsRetrieves a list of appointments.
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    List Care PlansRetrieves a list of care plans.
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    List Care TeamsRetrieves a list of care teams.
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    List Diagnostic ReportsRetrieves a list of diagnostic reports.
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    List EncountersRetrieves a list of encounters.
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    List PatientsRetrieves a list of patients.
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    List PractitionersRetrieves a list of practitioners.
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    List ProceduresRetrieves a list of procedures.
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    List Questionnaire ResponsesRetrieves a list of questionnaire responses.
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    Make an API CallPerforms an arbitrary authorized API request.
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    Watch AppointmentsTriggers when a new appointment is created.
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    Watch Diagnostic ReportsTriggers when a new diagnostic report is available.
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    Watch EncountersTriggers when a new encounter is created.
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    Watch PatientsTriggers when there is new activity or changes related to patients.
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    Watch ProceduresTriggers when new procedures are created or modified.
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    Watch Questionnaire ResponsesTriggers when new questionnaire responses are submitted.
Reamaze modules
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    Create a ContactCreates a new contact in the specified service.
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    Create a Contact IdentityCreates a new identity for a contact.
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    Create a Contact NoteAdds a new note to a contact.
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    Create a ConversationCreates a conversation in the application.
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    Create a MessageCreates a message in a specified service.
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    Create a Response TemplateCreates a response template for use in customer interactions.
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    Create a Staff UserCreates a new staff user in the system.
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    Create an ArticleCreates a new article using the provided details.
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    Create an IncidentCreates a new incident in the system.
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    Delete a Contact NoteRemoves a contact note.
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    Get a ChannelRetrieves a single communication channel.
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    Get a Channel Summary ReportRetrieves summary metrics grouped by channel.
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    Get a ConversationRetrieves a single conversation.
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    Get a Response TemplateRetrieves a single response template.
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    Get a Response Time ReportRetrieves response time analytics.
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    Get a Staff ReportRetrieves staff performance data.
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    Get a Tags ReportRetrieves analytics grouped by tags.
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    Get a Volume ReportRetrieves conversation and message volume metrics.
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    Get an ArticleRetrieves a single knowledge base article.
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    Get an IncidentRetrieves a single system incident.
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    List ArticlesRetrieves all available knowledge base articles.
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    List ChannelsRetrieves all communication channels.
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    List Contact IdentitiesRetrieves identities linked to a contact.
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    List Contact NotesRetrieves all notes associated with a contact.
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    List ContactsRetrieves all contacts in the system.
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    List ConversationsRetrieves all conversations from the service.
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    List IncidentsRetrieves all system incidents.
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    List MessagesRetrieves all messages.
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    List Response TemplatesRetrieves all predefined response templates.
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    List Satisfaction RatingsRetrieves all customer satisfaction ratings.
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    List StaffRetrieves all staff users.
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    List SystemsRetrieves all monitored systems.
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    Make an API CallPerforms an arbitrary authorized API request.
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    Update a ContactUpdates a contact with the specified information.
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    Update a Contact NoteUpdates a note for a specific contact.
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    Update a ConversationUpdates a conversation with new information or changes existing details.
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    Update a Response TemplateUpdates a response template with new information or modifications.
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    Update an ArticleUpdates an article with the specified content.
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    Update an IncidentUpdates an incident with new information or changes existing details.
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    Watch ArticlesTriggers when a new article is published.
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    Watch ChannelsTriggers when a new channel is created or an existing channel is updated.
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    Watch ConversationsTriggers when a new conversation is started or updated.
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    Watch MessagesTriggers when new messages are received.
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    Watch StaffTriggers when there is new staff data available.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with CharmHealth and Reamaze integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to CharmHealth [5]

Alternative integrations to Reamaze [6]

Try CharmHealth and Reamaze on WEXTL®

Claim your 3-day trial to build CharmHealth with Reamaze integration and access every WEXTL® feature.

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Frequently asked questions

Common questions about connecting CharmHealth and Reamaze.

References

List of sources used to gather information about the CharmHealth and Reamaze integration.

  1. CharmHealth and Reamaze integration source code, module specs and credentials implementation.
  2. Our CharmHealth and Reamaze integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for CharmHealth and Reamaze — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. CharmHealth integration information
  6. Reamaze integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

Explore CharmHealth and Reamaze, or get started