STEP 1
Connect Chatwoot and Reamaze
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Chatwoot and Reamaze Integration
Keep Chatwoot and Reamaze in sync by integrating their events and actions. When support events happen in Chatwoot, update the Reamaze automatically - without any line of code in visual workflow builder.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Learn about Chatwoot and Reamaze
Detailed info you need to know about Chatwoot and Reamaze integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Chatwoot to Reamaze
Set up your Chatwoot and Reamaze integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Chatwoot and Reamaze nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Chatwoot and Reamaze. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Chatwoot and Reamaze work in WEXTL?
WEXTL exposes actions and triggers for Chatwoot and Reamaze that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Chatwoot triggersReamaze actions
Chatwoot modules
- Add an Agent to an InboxAdds an agent to a specified inbox.
- Assign a ConversationAssigns a team or a member to a conversation.
- Create a ContactCreates a new contact.
- Create a ConversationCreates a new conversation.
- Create a MessageCreates a new message in the system.
- Create a UserCreates a new account user.
- Create an InboxCreates a new inbox.
- Delete a ContactDeletes a single contact.
- Delete a MessageDeletes a single message from a conversation by ID.
- Get a ContactRetrieves a single contact.
- Get a ConversationRetrieves a single conversation.
- Get an Account ReportReturns an account report for a specific metric.
- Get an InboxRetrieves a single inbox's details.
- Label a ConversationAdds labels to a conversation.
- List Contact ConversationsRetrieves a list of conversations for a contact.
- List ContactsRetrieves a list of contacts from an account.
- List InboxesRetrieves a list of inboxes.
- List MessagesRetrieves a list of messages from a specified conversation.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ContactsSearches for contacts.
- Search ConversationsSearches for conversations.
- Update a ContactUpdates an existing contact.
- Update a ConversationUpdates an existing conversation.
- Update a Conversation Custom AttributesUpdates existing custom attributes for a conversation.
- Update a Conversation PriorityUpdates an existing conversation priority in a given service.
- Update a Conversation StatusUpdates an existing conversation status.
- Update an InboxUpdates an existing inbox by ID.
- Watch EventsTriggers when a specific event occurs.
Reamaze modules
- Create a ContactCreates a new contact in the specified service.
- Create a Contact IdentityCreates a new identity for a contact.
- Create a Contact NoteAdds a new note to a contact.
- Create a ConversationCreates a conversation in the application.
- Create a MessageCreates a message in a specified service.
- Create a Response TemplateCreates a response template for use in customer interactions.
- Create a Staff UserCreates a new staff user in the system.
- Create an ArticleCreates a new article using the provided details.
- Create an IncidentCreates a new incident in the system.
- Delete a Contact NoteRemoves a contact note.
- Get a ChannelRetrieves a single communication channel.
- Get a Channel Summary ReportRetrieves summary metrics grouped by channel.
- Get a ConversationRetrieves a single conversation.
- Get a Response TemplateRetrieves a single response template.
- Get a Response Time ReportRetrieves response time analytics.
- Get a Staff ReportRetrieves staff performance data.
- Get a Tags ReportRetrieves analytics grouped by tags.
- Get a Volume ReportRetrieves conversation and message volume metrics.
- Get an ArticleRetrieves a single knowledge base article.
- Get an IncidentRetrieves a single system incident.
- List ArticlesRetrieves all available knowledge base articles.
- List ChannelsRetrieves all communication channels.
- List Contact IdentitiesRetrieves identities linked to a contact.
- List Contact NotesRetrieves all notes associated with a contact.
- List ContactsRetrieves all contacts in the system.
- List ConversationsRetrieves all conversations from the service.
- List IncidentsRetrieves all system incidents.
- List MessagesRetrieves all messages.
- List Response TemplatesRetrieves all predefined response templates.
- List Satisfaction RatingsRetrieves all customer satisfaction ratings.
- List StaffRetrieves all staff users.
- List SystemsRetrieves all monitored systems.
- Make an API CallPerforms an arbitrary authorized API request.
- Update a ContactUpdates a contact with the specified information.
- Update a Contact NoteUpdates a note for a specific contact.
- Update a ConversationUpdates a conversation with new information or changes existing details.
- Update a Response TemplateUpdates a response template with new information or modifications.
- Update an ArticleUpdates an article with the specified content.
- Update an IncidentUpdates an incident with new information or changes existing details.
- Watch ArticlesTriggers when a new article is published.
- Watch ChannelsTriggers when a new channel is created or an existing channel is updated.
- Watch ConversationsTriggers when a new conversation is started or updated.
- Watch MessagesTriggers when new messages are received.
- Watch StaffTriggers when there is new staff data available.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Chatwoot and Reamaze integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Chatwoot and Reamaze.
Connect your Chatwoot and Reamaze accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Chatwoot's "Watch Events" fires, WEXTL can "Create a Contact" in Reamaze. Chatwoot has 1 trigger (including Watch Events); Reamaze has 39 actions (including Create a Contact, Create a Contact Identity, and Create a Contact Note). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Chatwoot-to-Reamaze automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Chatwoot (or Reamaze) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Chatwoot + Reamaze automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Chatwoot and Reamaze integration.
- Chatwoot and Reamaze integration source code, module specs and credentials implementation.
- Our Chatwoot and Reamaze integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Chatwoot and Reamaze — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Chatwoot integration information
- Reamaze integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library