STEP 1
Connect Chatwoot and Frill
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Chatwoot and Frill Integration
Connect Chatwoot and Frill to automate support workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Learn about Chatwoot and Frill
Detailed info you need to know about Chatwoot and Frill integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Chatwoot to Frill
Set up your Chatwoot and Frill integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Chatwoot and Frill nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Chatwoot and Frill. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Chatwoot and Frill work in WEXTL?
WEXTL exposes actions and triggers for Chatwoot and Frill that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Chatwoot triggersFrill actions
Chatwoot modules
- Add an Agent to an InboxAdds an agent to a specified inbox.
- Assign a ConversationAssigns a team or a member to a conversation.
- Create a ContactCreates a new contact.
- Create a ConversationCreates a new conversation.
- Create a MessageCreates a new message in the system.
- Create a UserCreates a new account user.
- Create an InboxCreates a new inbox.
- Delete a ContactDeletes a single contact.
- Delete a MessageDeletes a single message from a conversation by ID.
- Get a ContactRetrieves a single contact.
- Get a ConversationRetrieves a single conversation.
- Get an Account ReportReturns an account report for a specific metric.
- Get an InboxRetrieves a single inbox's details.
- Label a ConversationAdds labels to a conversation.
- List Contact ConversationsRetrieves a list of conversations for a contact.
- List ContactsRetrieves a list of contacts from an account.
- List InboxesRetrieves a list of inboxes.
- List MessagesRetrieves a list of messages from a specified conversation.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ContactsSearches for contacts.
- Search ConversationsSearches for conversations.
- Update a ContactUpdates an existing contact.
- Update a ConversationUpdates an existing conversation.
- Update a Conversation Custom AttributesUpdates existing custom attributes for a conversation.
- Update a Conversation PriorityUpdates an existing conversation priority in a given service.
- Update a Conversation StatusUpdates an existing conversation status.
- Update an InboxUpdates an existing inbox by ID.
- Watch EventsTriggers when a specific event occurs.
Frill modules
- Create an AnnouncementCreates a new announcement.
- Create an IdeaCreates a new idea.
- Delete an AnnouncementDeletes an announcement by its id.
- Delete an IdeaDeletes an idea by its id.
- Get an AnnouncementRetrieves a single announcement by its id.
- Get an IdeaRetrieves a single idea by its id.
- List AnnouncementsRetrieves a list of announcements.
- List IdeasRetrieves a list of ideas.
- Make an API CallPerforms an arbitrary authorized API call.
- Search VotesSearches for votes.
- Update an AnnouncementUpdates an existing announcement by its id.
- Update an IdeaUpdates an existing idea by its id.
- Watch IdeasTriggers when a new idea is submitted.
- Watch VotesTriggers when a new vote is submitted.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Chatwoot and Frill integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Chatwoot and Frill.
Connect your Chatwoot and Frill accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Chatwoot's "Watch Events" fires, WEXTL can "Create an Announcement" in Frill. Chatwoot has 1 trigger (including Watch Events); Frill has 12 actions (including Create an Announcement, Create an Idea, and Delete an Announcement). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Chatwoot-to-Frill automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Chatwoot (or Frill) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Chatwoot + Frill automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Chatwoot and Frill integration.
- Chatwoot and Frill integration source code, module specs and credentials implementation.
- Our Chatwoot and Frill integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Chatwoot and Frill — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Chatwoot integration information
- Frill integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library