STEP 1
Select Frill in workflow
Pick Frill app in the workflow builder [4] - just one click to select the app.
Frill Integration
Customer feedback and product roadmap platform for collecting ideas, votes, and announcements. Connect Frill support activity to workflows that keep customer records and internal teams synchronized. Start with Watch Ideas, then trigger Get an Announcement or Get an Idea as issues move forward.
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Supported triggers and actions for Frill integration
Triggers can detect changes in Frill and run actions that can create, search or modify data inside Frill automatically [3] — exactly how you set them.
- Watch IdeasTriggers when a new idea is submitted.
- Watch VotesTriggers when a new vote is submitted.
- Get an AnnouncementRetrieves a single announcement by its id.
- Get an IdeaRetrieves a single idea by its id.
- List AnnouncementsRetrieves a list of announcements.
- List IdeasRetrieves a list of ideas.
- Search VotesSearches for votes.
- Create an AnnouncementCreates a new announcement.
- Create an IdeaCreates a new idea.
- Delete an AnnouncementDeletes an announcement by its id.
- Delete an IdeaDeletes an idea by its id.
- Make an API CallPerforms an arbitrary authorized API call.
- Update an AnnouncementUpdates an existing announcement by its id.
- Update an IdeaUpdates an existing idea by its id.
How to integrate Frill in automation workflow?
3 simple steps to make your Frill connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.
STEP 2
Connect Frill
When prompted, authorize access to Frill in WEXTL once. Frill credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].
WEXTL wants to integrate with your Frill account. Approve?
STEP 3
Build a workflow
Build your workflow with Frill yourself or with WEXTL® AI Builder. Connect Frill to any available integrations [5], or use HTTP node to go beyond them.
Frill
How Frill connects and integrates with WEXTL
Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Frill app is called in workflows. That allows your support automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Frill supports.
The following table illustrates what fields Frill integration require during authorization flow inside our workflow builder [4].
Video slide demonstrates how Frill is connected in WEXTL builder [4].
| Field | Type | Help |
|---|---|---|
API KeyRequired | text | You can find your API key in the Dashboard. |
Connect Frill to popular apps on WEXTL
Enter a name of the other app you want to sync with Frill below. Click on selected app to explore integration options with Frill. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.
Example automation with Frill integration
Select Watch Ideas trigger from Frill - this will be a starting point in your automation. Whenever event happens in Frill, workflow will start [7] from Watch Ideas node.
Search for Delete an Idea, connect it as the next step of integration sequence. You can use filters between Watch Ideas and Delete an Idea, so only important data pass from Watch Ideas to the next step. WEXTL gives you full control over the process of Frill automation. All parts of workflow are visible on the canvas [4].
Frill on WEXTL has 14 modules for crafting support automations. Explore Frill documentation for more.
Video slide demonstrates how Watch Ideas and Delete an Idea [6] nodes are used in Frill workflow.
Frequently asked questions
Common questions about automating Frill in your workflows.
Frill has 2 triggers, including "Watch Ideas" and "Watch Votes". Triggers are start points of the workflow, and automations may start from them.
Integration has 12 actions, including "Get an Announcement", "Get an Idea", and "List Announcements", and more. Refer to our Frill Documentation for detailed inputs and outputs.
No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].
Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.
The Frill integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Frill official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.
Absolutely. Where Frill provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Frill or any other service sends event to webhook URL.
WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Frill inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Frill modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.
References
List of sources used to gather information about the Frill integration.
- Frill integration source code, module specs and credentials implementation.
- Internal Frill integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official Frill vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
- WEXTL® Apps Library
- WEXTL® Frill App Documentation
- WEXTL® Workflow Scheduler
- WEXTL® HTTP node documentation