Chatwoot and Helprace Integration

How does the integration between Chatwoot and Helprace work in WEXTL?

WEXTL exposes actions and triggers for Chatwoot and Helprace that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Chatwoot triggersHelprace actions

Swap apps

Chatwoot modules

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  Add an Agent to an InboxAdds an agent to a specified inbox.
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  Assign a ConversationAssigns a team or a member to a conversation.
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  Create a ContactCreates a new contact.
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  Create a ConversationCreates a new conversation.
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  Create a MessageCreates a new message in the system.
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  Create a UserCreates a new account user.
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  Create an InboxCreates a new inbox.
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  Delete a ContactDeletes a single contact.
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  Delete a MessageDeletes a single message from a conversation by ID.
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  Get a ContactRetrieves a single contact.
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  Get a ConversationRetrieves a single conversation.
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  Get an Account ReportReturns an account report for a specific metric.
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  Get an InboxRetrieves a single inbox's details.
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  Label a ConversationAdds labels to a conversation.
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  List Contact ConversationsRetrieves a list of conversations for a contact.
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  List ContactsRetrieves a list of contacts from an account.
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  List InboxesRetrieves a list of inboxes.
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  List MessagesRetrieves a list of messages from a specified conversation.
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  Make an API CallPerforms an arbitrary authorized API call.
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  Search ContactsSearches for contacts.
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  Search ConversationsSearches for conversations.
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  Update a ContactUpdates an existing contact.
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  Update a ConversationUpdates an existing conversation.
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  Update a Conversation Custom AttributesUpdates existing custom attributes for a conversation.
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  Update a Conversation PriorityUpdates an existing conversation priority in a given service.
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  Update a Conversation StatusUpdates an existing conversation status.
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  Update an InboxUpdates an existing inbox by ID.
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  Watch EventsTriggers when a specific event occurs.

Helprace modules

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  Add a UserAdds a user to a group.
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  Add an OrganizationAdds an organization to a group.
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  Create a CommentCreates a new comment.
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  Create a ContactCreates a new contact in the system.
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  Create a GroupCreates a new group.
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  Create a SpaceCreates a new space.
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  Create a TeamCreates a new team.
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  Create a TicketCreates a new ticket in the system.
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  Create a TopicCreates a new topic.
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  Create a UserCreates a new user.
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  Create an EmailCreates a new email.
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  Delete a CommentDeletes a comment from the service.
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  Delete a ContactDeletes a contact from the address book.
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  Delete a GroupDeletes a specified group from the service.
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  Delete a SpaceDeletes a space from the service.
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  Delete a TeamDeletes a team from the service.
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  Delete a TicketDeletes a ticket from the service.
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  Delete a TopicDeletes a topic from the service.
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  Delete a UserDeletes a user from the system.
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  Delete an EmailDeletes an email from the mailbox.
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  Get a CommentRetrieves a comment from the service.
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  Get a ContactRetrieves a contact.
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  Get a GroupRetrieves information about a specific group.
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  Get a SpaceRetrieves a space from the service.
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  Get a TeamRetrieves a team.
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  Get a TicketRetrieves a ticket.
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  Get a TopicRetrieves a topic.
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  Get a UserRetrieves a user.
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  Get an EmailRetrieves an email from the service.
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  List CommentsRetrieves all comments.
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  List ContactsRetrieves all contacts.
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  List EmailsRetrieves all emails from the service.
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  List Group UsersRetrieves all organizations in a group.
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  List GroupsRetrieves all groups from the service.
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  List OrganizationsRetrieves all organizations in a group.
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  List SpacesRetrieves all spaces from the service.
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  List TeamsRetrieves all teams.
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  List Ticket RepliesRetrieves all replies for a ticket.
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  List TicketsRetrieves all tickets.
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  List TopicsRetrieves all topics.
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  List UsersRetrieves all users.
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  Make an API CallPerforms an arbitrary authorized API request.
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  Remove a UserRemoves a user from a group.
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  Remove an OrganizationRemoves an organization from a group.
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  Update a CommentUpdates an existing comment.
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  Update a ContactUpdates an existing contact in the system.
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  Update a GroupUpdates an existing group.
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  Update a SpaceUpdates an existing space.
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  Update a TeamUpdates an existing team.
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  Update a TicketUpdates an existing ticket.