What actions can I run in Helprace?

54 actions are available, including "Get a Comment", "Get a Contact", and "Get a Group", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Helprace Integrations

Customer-support suite pairing a ticketing help desk with self-service community forums. Route Helprace tickets and replies into CRM, chat, and escalation workflows.

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GDPR
Data Encryption
2FA
Local Data Region

Watch EventsTriggers when a subscribed Helprace webhook event occurs.
Get a CommentRetrieves a comment from the service.
Get a ContactRetrieves a contact.
Get a GroupRetrieves information about a specific group.
Get an EmailRetrieves an email from the service.
Get a SpaceRetrieves a space from the service.
Get a TeamRetrieves a team.
Get a TicketRetrieves a ticket.
Get a TopicRetrieves a topic.
Get a UserRetrieves a user.
List CommentsRetrieves all comments.
List ContactsRetrieves all contacts.
List EmailsRetrieves all emails from the service.
List GroupsRetrieves all groups from the service.
List Group UsersRetrieves all organizations in a group.
List OrganizationsRetrieves all organizations in a group.
List SpacesRetrieves all spaces from the service.
List TeamsRetrieves all teams.
List Ticket RepliesRetrieves all replies for a ticket.
List TicketsRetrieves all tickets.
List TopicsRetrieves all topics.
List UsersRetrieves all users.
Upload an ImageUploads an image file to the specified location.
Add an OrganizationAdds an organization to a group.
Add a UserAdds a user to a group.
Create a CommentCreates a new comment.
Create a ContactCreates a new contact in the system.
Create a GroupCreates a new group.
Create an EmailCreates a new email.
Create a SpaceCreates a new space.
Create a TeamCreates a new team.
Create a TicketCreates a new ticket in the system.
Create a TopicCreates a new topic.
Create a UserCreates a new user.
Delete a CommentDeletes a comment from the service.
Delete a ContactDeletes a contact from the address book.
Delete a GroupDeletes a specified group from the service.
Delete an EmailDeletes an email from the mailbox.
Delete a SpaceDeletes a space from the service.
Delete a TeamDeletes a team from the service.
Delete a TicketDeletes a ticket from the service.
Delete a TopicDeletes a topic from the service.
Delete a UserDeletes a user from the system.
Make an API CallPerforms an arbitrary authorized API request.
Remove an OrganizationRemoves an organization from a group.
Remove a UserRemoves a user from a group.
Update a CommentUpdates an existing comment.
Update a ContactUpdates an existing contact in the system.
Update a GroupUpdates an existing group.
Update an EmailUpdates an existing email.
Update a SpaceUpdates an existing space.
Update a TeamUpdates an existing team.
Update a TicketUpdates an existing ticket.
Update a TopicUpdates an existing topic.
Update a UserUpdates an existing user in the system.

When to use Helprace

Common scenarios where Helprace automation saves time and reduces manual work.

React to "Watch Events" in Helprace in real time: route the event into CRM, chat, ticketing, or any connected service.
Use "Get a Contact" as an automated action in Helprace so records stay consistent whenever something changes elsewhere in your stack.
Layer "Get a Contact" from Helprace with filters, transforms, and AI steps to build automations that match your exact business logic.

How to connect

Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.

Full API documentation

Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.

Connecting Helprace to WEXTL®

Field	Type	Help
SubdomainRequired	text	Your subdomain. Eg. acme in https://acme.helprace.com
EmailRequired	text	Your email
PasswordRequired	password	Your password

Use in workflow automation

Start from Helprace’s Watch Events trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Add an Organization as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 55 ready-made steps for support work, and every run records what went in and what came back.

Helprace workflow on the canvas: Watch Events then Add an Organization

Frequently asked questions

Common questions about automating Helprace in your workflows.

Helprace has 1 trigger, including "Watch Events". Use them to start workflows the moment Helprace events fire — no polling required.

Field

Type

Help

SubdomainRequired

text

Your subdomain. Eg. acme in https://acme.helprace.com

EmailRequired

text

Your email

PasswordRequired

password

Your password

Use in workflow automation

Start from Helprace’s Watch Events trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Add an Organization as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 55 ready-made steps for support work, and every run records what went in and what came back.

Helprace Integrations

When to use Helprace

How to connect

Use in workflow automation

Frequently asked questions

Helprace Integrations

When to use Helprace

How to connect

Connect Helprace to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Helprace to any app in workflows

Connect Helprace to any app in workflows

Connect Helprace to any app in workflows

Helprace Integrations

Helprace triggers and actions

When to use Helprace

How to connect

Use in workflow automation

Frequently asked questions

What triggers does Helprace support?

What actions can I run in Helprace?

Do I need to write code to automate this?

Is the integration secure?

Helprace Integrations

Helprace triggers and actions

When to use Helprace

How to connect

Connect Helprace to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Helprace support?

What actions can I run in Helprace?

Do I need to write code to automate this?

Is the integration secure?

Connect Helprace to any app in workflows

Connect Helprace to any app in workflows

Connect Helprace to any app in workflows