STEP 1
Connect Chatwoot and Luma Health
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Chatwoot and Luma Health Integration
Keep Chatwoot and Luma Health in sync by integrating their events and actions. When support events happen in Chatwoot, update the Luma Health automatically - without any line of code in visual workflow builder.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Learn about Chatwoot and Luma Health
Detailed info you need to know about Chatwoot and Luma Health integrations in WEXTL. Explore which modules apps support and how you connect them.
Chatwoot
Open-source customer engagement platform for shared inboxes, live chat, and support workflows. [5]
Luma Health
Patient engagement platform for healthcare providers that automates appointment scheduling, reminders, and two-way messaging. [6]
How to connect Chatwoot to Luma Health
Set up your Chatwoot and Luma Health integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Chatwoot and Luma Health nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Chatwoot and Luma Health. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Chatwoot and Luma Health work in WEXTL?
WEXTL exposes actions and triggers for Chatwoot and Luma Health that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Chatwoot triggersLuma Health actions
Chatwoot modules
- Add an Agent to an InboxAdds an agent to a specified inbox.
- Assign a ConversationAssigns a team or a member to a conversation.
- Create a ContactCreates a new contact.
- Create a ConversationCreates a new conversation.
- Create a MessageCreates a new message in the system.
- Create a UserCreates a new account user.
- Create an InboxCreates a new inbox.
- Delete a ContactDeletes a single contact.
- Delete a MessageDeletes a single message from a conversation by ID.
- Get a ContactRetrieves a single contact.
- Get a ConversationRetrieves a single conversation.
- Get an Account ReportReturns an account report for a specific metric.
- Get an InboxRetrieves a single inbox's details.
- Label a ConversationAdds labels to a conversation.
- List Contact ConversationsRetrieves a list of conversations for a contact.
- List ContactsRetrieves a list of contacts from an account.
- List InboxesRetrieves a list of inboxes.
- List MessagesRetrieves a list of messages from a specified conversation.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ContactsSearches for contacts.
- Search ConversationsSearches for conversations.
- Update a ContactUpdates an existing contact.
- Update a ConversationUpdates an existing conversation.
- Update a Conversation Custom AttributesUpdates existing custom attributes for a conversation.
- Update a Conversation PriorityUpdates an existing conversation priority in a given service.
- Update a Conversation StatusUpdates an existing conversation status.
- Update an InboxUpdates an existing inbox by ID.
- Watch EventsTriggers when a specific event occurs.
Luma Health modules
- Create AppointmentBooks a new appointment for a patient at a specified date, time, and location.
- Create EstimateGenerates a new cost estimate for a patient's upcoming treatment or procedure.
- Create MessageSends a new chat message to a patient via the Luma Health messaging channel.
- Create OfferCreates a new appointment offer to fill a cancellation slot on the patient waitlist.
- Create PatientRegisters a new patient record in Luma Health with demographic and contact information.
- Create RecallCreates a recall campaign to re-engage a patient due for a follow-up or preventive visit.
- Create ReportGenerates a new operational or analytics report for the practice.
- Create UserCreates a new staff user account in the Luma Health organization.
- Create WaitlistAdds a patient to the appointment waitlist for a specified provider or time slot.
- Delete AppointmentCancels and permanently removes an appointment record by its ID.
- Delete EstimatePermanently removes a cost estimate record by its ID.
- Delete OfferWithdraws and permanently removes a waitlist appointment offer by its ID.
- Delete PatientPermanently removes a patient record from Luma Health by its ID.
- Delete RecallPermanently removes a patient recall campaign by its ID.
- Delete ReportPermanently removes a saved report by its ID.
- Delete UserPermanently removes a staff user account from the Luma Health organization by its ID.
- Delete WaitlistRemoves a patient entry from the appointment waitlist by its ID.
- Get AppointmentRetrieves a single appointment record by its ID.
- Get AvailabilityRetrieves a single provider availability slot by its ID.
- Get EstimateRetrieves a single cost estimate record by its ID.
- Get MessageRetrieves a single patient message by its ID.
- Get OfferRetrieves a single waitlist appointment offer by its ID.
- Get PatientRetrieves a single patient record by its ID.
- Get Patient Contact PreferencesRetrieves the communication channel preferences (SMS, email, voice) for a specific patient.
- Get RecallRetrieves a single patient recall campaign by its ID.
- Get ReportRetrieves a single practice report by its ID.
- Get UserRetrieves a single staff user account by its ID.
- Get WaitlistRetrieves a single waitlist entry by its ID.
- List AppointmentsSearches and returns a list of appointments matching the specified filters.
- List AvailabilitiesReturns a list of open provider availability slots matching the specified criteria.
- List EstimatesReturns a list of cost estimates matching the specified filters.
- List MessagesReturns a list of patient messages matching the specified filters.
- List OffersReturns a list of waitlist appointment offers matching the specified filters.
- List PatientsReturns a list of patient records matching the specified search criteria.
- List RecallsReturns a list of patient recall campaigns matching the specified filters.
- List ReportsReturns a list of practice reports matching the specified filters.
- List Scheduler AvailabilitiesReturns available booking slots from the Luma Health online scheduler for patient self-scheduling.
- List UsersReturns a list of staff user accounts in the Luma Health organization.
- List WaitlistsReturns a list of appointment waitlist entries matching the specified filters.
- Make an API CallExecutes an arbitrary authenticated HTTP request against the Luma Health API.
- Update AppointmentUpdates the details of an existing appointment such as time, provider, or status.
- Update AvailabilityModifies the schedule or settings of an existing provider availability slot.
- Update EstimateUpdates the details or amounts of an existing cost estimate.
- Update Message VisibilityUpdates the read or visibility status of an existing patient message.
- Update OfferUpdates the status or details of an existing waitlist appointment offer.
- Update PatientUpdates the demographic or contact information of an existing patient record.
- Update RecallUpdates the settings or status of an existing patient recall campaign.
- Update ReportUpdates the configuration or parameters of an existing practice report.
- Update SchedulerUpdates the configuration or rules of the Luma Health online patient scheduler.
- Update UserUpdates the profile or permissions of an existing staff user account.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Chatwoot and Luma Health integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Chatwoot and Luma Health.
Connect your Chatwoot and Luma Health accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Chatwoot's "Watch Events" fires, WEXTL can "Create Appointment" in Luma Health. Chatwoot has 1 trigger (including Watch Events); Luma Health has 51 actions (including Create Appointment, Create Estimate, and Create Message). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Chatwoot-to-Luma Health automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Chatwoot (or Luma Health) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Chatwoot + Luma Health automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Chatwoot and Luma Health integration.
- Chatwoot and Luma Health integration source code, module specs and credentials implementation.
- Our Chatwoot and Luma Health integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Chatwoot and Luma Health — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Chatwoot integration information
- Luma Health integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library