STEP 1
Connect Chatwoot and Mojo Helpdesk
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Chatwoot and Mojo Helpdesk Integration
Build support workflows between Chatwoot and Mojo Helpdesk on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Chatwoot and Mojo Helpdesk
Detailed info you need to know about Chatwoot and Mojo Helpdesk integrations in WEXTL. Explore which modules apps support and how you connect them.
Chatwoot
Open-source customer engagement platform for shared inboxes, live chat, and support workflows. [5]
Mojo Helpdesk
Customer support ticketing with help desk and satisfaction surveys. [6]
How to connect Chatwoot to Mojo Helpdesk
Set up your Chatwoot and Mojo Helpdesk integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Chatwoot and Mojo Helpdesk nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Chatwoot and Mojo Helpdesk. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Chatwoot and Mojo Helpdesk work in WEXTL?
WEXTL exposes actions and triggers for Chatwoot and Mojo Helpdesk that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Chatwoot triggersMojo Helpdesk actions
Chatwoot modules
- Add an Agent to an InboxAdds an agent to a specified inbox.
- Assign a ConversationAssigns a team or a member to a conversation.
- Create a ContactCreates a new contact.
- Create a ConversationCreates a new conversation.
- Create a MessageCreates a new message in the system.
- Create a UserCreates a new account user.
- Create an InboxCreates a new inbox.
- Delete a ContactDeletes a single contact.
- Delete a MessageDeletes a single message from a conversation by ID.
- Get a ContactRetrieves a single contact.
- Get a ConversationRetrieves a single conversation.
- Get an Account ReportReturns an account report for a specific metric.
- Get an InboxRetrieves a single inbox's details.
- Label a ConversationAdds labels to a conversation.
- List Contact ConversationsRetrieves a list of conversations for a contact.
- List ContactsRetrieves a list of contacts from an account.
- List InboxesRetrieves a list of inboxes.
- List MessagesRetrieves a list of messages from a specified conversation.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ContactsSearches for contacts.
- Search ConversationsSearches for conversations.
- Update a ContactUpdates an existing contact.
- Update a ConversationUpdates an existing conversation.
- Update a Conversation Custom AttributesUpdates existing custom attributes for a conversation.
- Update a Conversation PriorityUpdates an existing conversation priority in a given service.
- Update a Conversation StatusUpdates an existing conversation status.
- Update an InboxUpdates an existing inbox by ID.
- Watch EventsTriggers when a specific event occurs.
Mojo Helpdesk modules
- Create a CommentAdds a comment to a ticket.
- Create a DepartmentCreates a new department.
- Create a GroupCreates a new group.
- Create a LocationCreates a new location.
- Create a Staff NoteAdds a staff note to a ticket.
- Create a TagCreates a new tag.
- Create a TaskAdds a task to a ticket.
- Create a TicketCreates a new help desk ticket.
- Create a Ticket QueueCreates a new ticket queue.
- Create a UserCreates a new user.
- Create an AssetCreates a new asset.
- Delete a DepartmentDeletes an existing department.
- Delete a GroupDeletes an existing group.
- Delete a LocationDeletes an existing location.
- Delete a TagDeletes an existing tag.
- Delete a TaskDeletes a task from a ticket.
- Delete a TicketDeletes an existing ticket.
- Delete a Ticket QueueDeletes an existing ticket queue.
- Delete a UserDeletes an existing user.
- Delete an AssetDeletes an existing asset.
- Delete an AttachmentDeletes an attachment by its ID.
- Download an AttachmentDownloads the contents of an attachment.
- Get a DepartmentRetrieves a department by its ID.
- Get a LocationRetrieves a location by its ID.
- Get a TagRetrieves a tag by its ID.
- Get a TicketRetrieves a ticket by its ID.
- Get a UserRetrieves a user by their ID.
- Get a User by EmailRetrieves a user by their email address.
- Get an AssetRetrieves an asset by its ID.
- List AssetsRetrieves a list of all assets.
- List AttachmentsRetrieves a list of all attachments on a ticket.
- List CommentsRetrieves a list of all comments on a ticket.
- List DepartmentsRetrieves a list of all departments.
- List GroupsRetrieves a list of all groups.
- List LocationsRetrieves a list of all locations.
- List Staff NotesRetrieves a list of all staff notes on a ticket.
- List TagsRetrieves a list of all tags.
- List TasksRetrieves a list of all tasks on a ticket.
- List Ticket QueuesRetrieves a list of all ticket queues.
- List TicketsRetrieves a list of all tickets.
- List UsersRetrieves a list of all users.
- Make an API CallPerforms an arbitrary authorized API call.
- Search TicketsSearches for tickets matching the given criteria.
- Update a DepartmentUpdates an existing department.
- Update a GroupUpdates an existing group.
- Update a LocationUpdates an existing location.
- Update a TagUpdates an existing tag.
- Update a TaskUpdates a task on a ticket.
- Update a TicketUpdates an existing ticket.
- Update a Ticket QueueUpdates an existing ticket queue.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Chatwoot and Mojo Helpdesk integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Chatwoot and Mojo Helpdesk.
Connect your Chatwoot and Mojo Helpdesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Chatwoot's "Watch Events" fires, WEXTL can "Create a Comment" in Mojo Helpdesk. Chatwoot has 1 trigger (including Watch Events); Mojo Helpdesk has 53 actions (including Create a Comment, Create a Department, and Create a Group). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Chatwoot-to-Mojo Helpdesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Chatwoot (or Mojo Helpdesk) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Chatwoot + Mojo Helpdesk automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Chatwoot and Mojo Helpdesk integration.
- Chatwoot and Mojo Helpdesk integration source code, module specs and credentials implementation.
- Our Chatwoot and Mojo Helpdesk integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Chatwoot and Mojo Helpdesk — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Chatwoot integration information
- Mojo Helpdesk integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library