STEP 1
Connect Chatwoot and Xurrent
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Chatwoot and Xurrent Integration
Connect Chatwoot and Xurrent to automate support workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about Chatwoot and Xurrent
Detailed info you need to know about Chatwoot and Xurrent integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Chatwoot to Xurrent
Set up your Chatwoot and Xurrent integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Chatwoot and Xurrent nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Chatwoot and Xurrent. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Chatwoot and Xurrent work in WEXTL?
WEXTL exposes actions and triggers for Chatwoot and Xurrent that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Chatwoot triggersXurrent actions
Chatwoot modules
- Add an Agent to an InboxAdds an agent to a specified inbox.
- Assign a ConversationAssigns a team or a member to a conversation.
- Create a ContactCreates a new contact.
- Create a ConversationCreates a new conversation.
- Create a MessageCreates a new message in the system.
- Create a UserCreates a new account user.
- Create an InboxCreates a new inbox.
- Delete a ContactDeletes a single contact.
- Delete a MessageDeletes a single message from a conversation by ID.
- Get a ContactRetrieves a single contact.
- Get a ConversationRetrieves a single conversation.
- Get an Account ReportReturns an account report for a specific metric.
- Get an InboxRetrieves a single inbox's details.
- Label a ConversationAdds labels to a conversation.
- List Contact ConversationsRetrieves a list of conversations for a contact.
- List ContactsRetrieves a list of contacts from an account.
- List InboxesRetrieves a list of inboxes.
- List MessagesRetrieves a list of messages from a specified conversation.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ContactsSearches for contacts.
- Search ConversationsSearches for conversations.
- Update a ContactUpdates an existing contact.
- Update a ConversationUpdates an existing conversation.
- Update a Conversation Custom AttributesUpdates existing custom attributes for a conversation.
- Update a Conversation PriorityUpdates an existing conversation priority in a given service.
- Update a Conversation StatusUpdates an existing conversation status.
- Update an InboxUpdates an existing inbox by ID.
- Watch EventsTriggers when a specific event occurs.
Xurrent modules
- Add Hours to a CalendarAdds hours to a specified calendar.
- Archive a PersonArchives a person in the system.
- Archive a ProjectArchives a project for record-keeping or later retrieval.
- Archive a RequestArchives a request in the system.
- Archive a Time EntryArchives a time entry to maintain historical records.
- Create a PersonCreates a new person in the system.
- Create a ProductCreates a product in the specified service.
- Create a ProjectCreates a project in the selected service or application.
- Create a Project TaskCreates a project task in the specified project management system.
- Create a RequestCreates a request in the system.
- Create a ReservationCreates a reservation for a specific service or event.
- Create a TaskCreates a new task in the specified service.
- Create a TeamCreates a new team within the specified service.
- Create a Time EntryCreates a time entry for a specific user.
- Create an InvoiceCreates an invoice for a specific customer or order.
- Delete a Project TaskDeletes a project task from the service.
- Delete a Time EntryRemoves a time entry from the system.
- Get a Calendar HourRetrieves a calendar hour from the calendar service.
- Get a PersonRetrieves a person by their ID or other identifying information.
- Get a ProductRetrieves a product from a given service.
- Get a ProjectRetrieves a project from the service.
- Get a Project TaskRetrieves a project task.
- Get a RequestRetrieves a request from the service.
- Get a ReservationRetrieves a reservation from the system.
- Get a TaskRetrieves details of a specific task.
- Get a TeamRetrieves a team from the service using a specified unique identifier.
- Get a Time EntryRetrieves a time entry.
- Get a TimesheetRetrieves a timesheet.
- Get an InvoiceRetrieves an invoice based on the provided criteria.
- List Calendar HoursRetrieves all calendar hours of the calendar.
- List Incomplete TimesheetsRetrieves all incomplete timesheets.
- List InvoicesRetrieves all invoices.
- List PeopleRetrieves all persons from the service.
- List ProductsRetrieves all products from the service.
- List Project TasksRetrieves all project tasks.
- List ProjectsRetrieves all projects.
- List RequestsRetrieves all requests from the service.
- List ReservationsRetrieves all reservations.
- List TasksRetrieves all tasks.
- List TeamsRetrieves all teams.
- List Time EntriesRetrieves all time entries.
- List TimesheetsRetrieves all timesheets.
- Lock DatesLocks a specific day.
- Make an API CallPerforms an arbitrary authorized API request.
- Remove Calendar HoursRemoves all hours from a calendar.
- Remove Calendar HoursRemoves calendar hours from a calendar entity.
- Restore a PersonRestores a person by recovering their information or status from a previous state.
- Restore a ProjectRestores a project to its previous state.
- Restore a RequestRestores a request to its previous state.
- Restore a Time EntryRestores a deleted time entry for a specific user.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Chatwoot and Xurrent integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Chatwoot and Xurrent.
Connect your Chatwoot and Xurrent accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Chatwoot's "Watch Events" fires, WEXTL can "Add Hours to a Calendar" in Xurrent. Chatwoot has 1 trigger (including Watch Events); Xurrent has 66 actions (including Add Hours to a Calendar, Archive a Person, and Archive a Project). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Chatwoot-to-Xurrent automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Chatwoot (or Xurrent) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Chatwoot + Xurrent automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Chatwoot and Xurrent integration.
- Chatwoot and Xurrent integration source code, module specs and credentials implementation.
- Our Chatwoot and Xurrent integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Chatwoot and Xurrent — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Chatwoot integration information
- Xurrent integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library