STEP 1
Connect Dentally and Zendesk Conversations
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Dentally and Zendesk Conversations Integration
Build support workflows between Dentally and Zendesk Conversations on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Dentally and Zendesk Conversations
Detailed info you need to know about Dentally and Zendesk Conversations integrations in WEXTL. Explore which modules apps support and how you connect them.
Dentally
Browser-based dental practice software with charting, recalls, and NHS or private workflows. [5]
Zendesk Conversations
Handle messaging conversations through Zendesk Conversations. [6]
How to connect Dentally to Zendesk Conversations
Set up your Dentally and Zendesk Conversations integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Dentally and Zendesk Conversations nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Dentally and Zendesk Conversations. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Dentally and Zendesk Conversations work in WEXTL?
WEXTL exposes actions and triggers for Dentally and Zendesk Conversations that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Dentally triggersZendesk Conversations actions
Dentally modules
- Create a PaymentCreates a payment transaction.
- Create an AppointmentCreates an appointment in the scheduling system.
- Delete a PaymentDeletes a payment record from the system.
- Delete an AppointmentDeletes an appointment from the system.
- Get a PaymentRetrieves details of a specific payment.
- Get a RoomRetrieves information about a specific room based on given criteria.
- Get a SiteRetrieves a site from the service using its unique ID.
- Get a TreatmentRetrieves information about a specific treatment.
- Get a Treatment AppointmentRetrieves details of a treatment appointment from the system.
- Get a Treatment PlanRetrieves a treatment plan for a specified patient or condition.
- Get a UserRetrieves a user's information from the service.
- Get a Waiting ListRetrieves a waiting list from the service.
- Get an AppointmentRetrieves an appointment by specifying its details.
- Get an InvoiceRetrieves an invoice based on the provided ID or criteria.
- List AppointmentsRetrieves all appointments from the service.
- List Invoice ItemsRetrieves all invoice items.
- List InvoicesRetrieves all invoices.
- List PaymentsRetrieves all payments.
- List RoomsRetrieves all rooms.
- List Session AppointmentsRetrieves all session appointments.
- List SitesRetrieves all the sites.
- List Treatment AppointmentsRetrieves all treatment appointments.
- List Treatment PlansRetrieves all treatment plans.
- List TreatmentsRetrieves all treatments.
- List UsersRetrieves all users.
- List Waiting ListsRetrieves all waiting lists.
- Make an API CallPerforms an arbitrary authorized API request.
- Update a SiteUpdates a site with new information or modifications.
- Update a UserUpdates a user in the database with the provided information.
- Update an AppointmentUpdates an appointment with specified details.
- Watch AppointmentsTriggers when a new appointment is scheduled.
- Watch EventsTriggers when a Dentally webhook event is received.
- Watch Invoice ItemsTriggers when new invoice items are created or updated.
- Watch InvoicesTriggers when a new invoice is created.
- Watch PaymentsTriggers when new payments are received.
- Watch RoomsTriggers when a new room is created or updated.
- Watch Session AppointmentsTriggers when a new session appointment is scheduled.
- Watch Treatment AppointmentsTriggers when new treatment appointments are scheduled.
- Watch Treatment PlansTriggers when a new treatment plan is created or updated.
- Watch TreatmentsTriggers when a new treatment is added or updated.
- Watch UsersTriggers when a new user is created.
- Watch Waiting ListsTriggers when a new entry is added to a waiting list.
Zendesk Conversations modules
- Create a ClientCreate a client and link it to a channel.
- Create a ConversationCreate a conversation for the specified user(s).
- Create an AppCreates a new app.
- Create an IntegrationCreates a new integration.
- Delete a ConversationDelete an entire conversation record, along with its messages and attachments.
- Delete a MessageDelete a single message of a particular conversation.
- Delete a UserDelete a user, its clients and its conversation history.
- Delete All MessagesDelete all messages of a particular conversation.
- Delete an AppDeletes an existing app.
- Delete an AttachmentRemove an attachment uploaded to conversation.
- Delete an IntegrationDeletes an existing integration.
- Download Message RefDownload a message reference.
- Get a ConversationFetches an individual conversation.
- Get a UserFetches an individual user.
- Get an AppFetches an individual app.
- Get an IntegrationRetrieve an integration.
- Join a ConversationAdds a user to a conversation using their userId.
- Leave a ConversationRemoves a user from a conversation using their userId.
- List AppsReturns a list of apps.
- List ClientsGet all the clients for a particular user,.
- List ConversationsReturns a list of all conversations that a user is part of.
- List IntegrationsRetrieves a list of integrations.
- List MessagesList all messages for a particular conversation.
- List ParticipantsLists all the participants of a particular conversation.
- List UsersReturns a list of users.
- Make an API CallPerform an arbitrary authorized API request.
- Post MessageSend a message in a particular conversation.
- Remove a ClientRemove a particular client and unsubscribe it from all connected conversations.
- Update a ConversationUpdates a conversation record.
- Update a UserUpdates a user.
- Update an AppUpdates an app.
- Update an AttachmentUpload an attachment to conversations to use in future messages.
- Update an IntegrationUpdate certain fields of existing integrations.
- Watch ConversationsListen to new conversation events.
- Watch EventsListen to new webhook events.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Dentally and Zendesk Conversations integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Dentally and Zendesk Conversations.
Connect your Dentally and Zendesk Conversations accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Dentally's "Watch Appointments" fires, WEXTL can "Create a Client" in Zendesk Conversations. Dentally has 12 triggers (including Watch Appointments, Watch Events, and Watch Invoice Items); Zendesk Conversations has 33 actions (including Create a Client, Create a Conversation, and Create an App). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Dentally-to-Zendesk Conversations automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Dentally (or Zendesk Conversations) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Dentally + Zendesk Conversations automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Dentally and Zendesk Conversations integration.
- Dentally and Zendesk Conversations integration source code, module specs and credentials implementation.
- Our Dentally and Zendesk Conversations integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Dentally and Zendesk Conversations — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Dentally integration information
- Zendesk Conversations integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library