Can eDesk trigger actions in Halo, and Halo in eDesk?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate eDesk and Halo?

No. eDesk-to-Halo automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

eDesk + Halo Integration

Connect eDesk and Halo to automate support work — trigger in one app, run actions in the other, wired in minutes.

Example: when eDesk's "Watch Channels" fires, WEXTL can "Create a Client" in Halo. eDesk has 9 triggers (including Watch Channels, Watch Contacts, and Watch Order Notes); Halo has 33 actions (including Create a Client, Create a Site, and Create a Ticket).

Explore Documentation

GDPR
Data Encryption
2FA
Local Data Region

eDesk triggersHalo actions

eDesk workflow triggers

Halo workflow actions

Frequently asked questions

Common questions about connecting eDesk and Halo.

Connect your eDesk and Halo accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

eDeskBrowse all eDesk triggers, actions, and integrations.

HaloBrowse all Halo triggers, actions, and integrations.

eDesk + Halo Integration

Frequently asked questions

How do I connect eDesk and Halo?

What can I automate between eDesk and Halo?

Can eDesk trigger actions in Halo, and Halo in eDesk?

Do I need to write code to integrate eDesk and Halo?

Explore eDesk and Halo, or get started

eDesk + Halo Integration

Frequently asked questions

How do I connect eDesk and Halo?

What can I automate between eDesk and Halo?

Can eDesk trigger actions in Halo, and Halo in eDesk?

Do I need to write code to integrate eDesk and Halo?

Explore eDesk and Halo, or get started