Fluents AI Integration

Voice AI agents — create and update agents, buy numbers, start and end calls, manage DNC and knowledge bases, and watch Fluents webhook events. Route Fluents AI messages and channel activity into workflows that keep your teams and systems in sync. When Watch Events arrives, automatically update CRM, tickets, docs, or other tools.

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Supported triggers and actions for Fluents AI integration

Triggers can detect changes in Fluents AI and run actions that can create, search or modify data inside Fluents AI automatically [3] — exactly how you set them.

Watch EventsTriggers when a Fluents event is received.
Get Account ConnectionRetrieve a single account connection by ID.
Get ActionRetrieve a single action by ID.
Get AgentRetrieve a single agent by ID.
Get CallRetrieve a single call by ID.
Get Call FeedbackRetrieve a specific feedback entry.
Get Call Recording URLRetrieve the recording URL for a call.
Get Knowledge BaseRetrieve a single knowledge base by ID.
Get Knowledge Base FileRetrieve a specific knowledge base file.
Get NumberRetrieve details for a specific phone number.
Get Number TagsRetrieve tags associated with numbers.
Get PromptRetrieve a single prompt by ID.
Get RecordingDownload a call recording as an audio file (MP3).
Get TagRetrieve a single tag by ID.
Get TranscriberRetrieve a single transcriber by ID.
Get VoiceRetrieve a single voice by ID.
Get WebhookRetrieve a single webhook by ID.
List Account ConnectionsRetrieve a paginated list of account connections.
List ActionsRetrieve a paginated list of actions.
List AgentsRetrieve a paginated list of voice AI agents.
List Available NumbersList phone numbers available for purchase.
List Call FeedbacksRetrieve feedback entries for a specific call.
List CallsRetrieve a paginated list of calls.
List DNC NumbersRetrieve a paginated list of DNC (do-not-call) numbers.
List Knowledge Base FilesRetrieve files in a knowledge base.
List Knowledge BasesRetrieve a paginated list of knowledge bases.
List MessagesRetrieve messages for a number pair.
List NumbersRetrieve a paginated list of phone numbers.
List PromptsRetrieve a paginated list of prompts.
List TagsRetrieve a paginated list of tags.
List TranscribersRetrieve a paginated list of transcribers.
List VoicesRetrieve a paginated list of voices.
List WebhooksRetrieve a paginated list of webhooks.
Activate NumberActivate a phone number.
Add a Phone Number to DNC ListAdd a single phone number to the DNC list.
Add Multiple Phone Numbers to DNC ListBulk-add up to 1000 phone numbers to the DNC list.
Buy NumberPurchase a new phone number.
Cancel NumberCancel a phone number subscription.
Create Account ConnectionCreate a new account connection.
Create ActionCreates a new action.
Create AgentCreate a new voice AI agent.
Create CallInitiate a new outbound call.
Create Call FeedbackAdd feedback for a call.
Create Knowledge BaseCreate a new knowledge base.
Create MessageSends a new message.
Create PromptCreates a new prompt.
Create TagCreates a new tag.
Create TranscriberCreates a new transcriber.
Create VoiceCreates a new voice.
Create WebhookCreate a new webhook subscription.
Delete Call FeedbackDelete a specific feedback entry.
Delete Knowledge BaseDeletes an existing knowledge base.
Delete Knowledge Base FileDelete a file from a knowledge base.
Delete TagDeletes an existing tag.
Delete TranscriberDeletes an existing transcriber.
Detach NumberDetach a number from its agent and account connection.
End CallEnd an in-progress call.
Link NumberLink an existing number from your telephony provider.
Make an API CallPerforms an arbitrary authorized API request to the Fluents AI API.
Remove a Phone Number from DNC ListRemove a phone number from the DNC list.
Run SimulationRun a conversational simulation between two agents.
Update Account ConnectionUpdate an existing account connection.
Update ActionUpdates an existing action.
Update AgentUpdate an existing voice AI agent.
Update Call FeedbackUpdate a specific feedback entry.
Update NumberUpdate configuration for a phone number.
Update PromptUpdates an existing prompt.
Update TagUpdates an existing tag.
Update TranscriberUpdates an existing transcriber.
Update VoiceUpdates an existing voice.
Update WebhookUpdates an existing webhook.
Upload Knowledge Base FileUpload a file to a knowledge base.

How to integrate Fluents AI in automation workflow?

3 simple steps to make your Fluents AI connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select Fluents AI in workflow

Pick Fluents AI app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect Fluents AI

When prompted, authorize access to Fluents AI in WEXTL once. Fluents AI credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your Fluents AI account. Approve?

STEP 3

Build a workflow

Build your workflow with Fluents AI yourself or with WEXTL® AI Builder. Connect Fluents AI to any available integrations [5], or use HTTP node to go beyond them.

Fluents AI

How Fluents AI connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Fluents AI app is called in workflows. That allows your communication automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Fluents AI supports.

Full Fluents AI API documentation

The following table illustrates what fields Fluents AI integration require during authorization flow inside our workflow builder [4].

Demonstration of Fluents AI connection step inside WEXTL Workflow Builder [4].

Field	Type	Help
API KeyRequired	password	Settings → Environments → API Key (per environment). Example prefix: sk_live_

Connect Fluents AI to popular apps on WEXTL

Enter a name of the other app you want to sync with Fluents AI below. Click on selected app to explore integration options with Fluents AI. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with Fluents AI integration

Select Watch Events trigger from Fluents AI - this will be a starting point in your automation. Whenever event happens in Fluents AI, workflow will start [7] from Watch Events node.

Search for Add a Phone Number to DNC List, connect it as the next step of integration sequence. You can use filters between Watch Events and Add a Phone Number to DNC List, so only important data pass from Watch Events to the next step. WEXTL gives you full control over the process of Fluents AI automation. All parts of workflow are visible on the canvas [4].

Fluents AI on WEXTL has 72 modules for combining communication automations. Explore Fluents AI documentation for more.

Fluents AI

Watch Events

Bandwidth

Performs action

Bandwidth

Triggers

Fluents AI

Add a Phone Number to DNC List

Demonstration of how visual Fluents AI automation [6] looks in WEXTL.

Frequently asked questions

Common questions about automating Fluents AI in your workflows.

Fluents AI has 1 trigger, including "Watch Events". Triggers are start points of the workflow, and automations may start from them.

Integration has 71 actions, including "Get Account Connection", "Get Action", and "Get Agent", and more. Refer to our Fluents AI Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The Fluents AI integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Fluents AI official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where Fluents AI provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Fluents AI or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Fluents AI inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Fluents AI modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the Fluents AI integration.

Fluents AI integration source code, module specs and credentials implementation.
Internal Fluents AI integration documentation, structured input and output parameters, scopes, and authentication methods.
Official Fluents AI vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® Fluents AI App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

Fluents AI Integration

Supported triggers and actions for Fluents AI integration