STEP 1
Connect Front and MyCase
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Front and MyCase Integration
Build support workflows between Front and MyCase on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Front and MyCase
Detailed info you need to know about Front and MyCase integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Front to MyCase
Set up your Front and MyCase integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Front and MyCase nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Front and MyCase. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Front and MyCase work in WEXTL?
WEXTL exposes actions and triggers for Front and MyCase that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Front triggersMyCase actions
Front modules
- Add Call RecordingAdds call Recording.
- Add Call SummaryAdds call Summary.
- Add Call TranscriptAdds call Transcript.
- Add CommentAdds comment.
- Add Comment ReplyAdds comment Reply.
- Add Company Teammate Group Team InboxesAdds company Teammate Group Team Inboxes.
- Add Company Teammate Group TeammatesAdds company Teammate Group Teammates.
- Add Company Teammate Group TeamsAdds company Teammate Group Teams.
- Add Contact HandleAdds contact Handle.
- Add Contact To AccountAdds contact To Account.
- Add Contacts To Contact ListAdds contacts To Contact List.
- Add Conversation FollowersAdds conversation Followers.
- Add Conversation LinkAdds conversation Link.
- Add Conversation TagAdds conversation Tag.
- Add Inbox AccessAdds inbox Access.
- Add NoteAdds note.
- Add Teammates To ShiftAdds teammates To Shift.
- Add Teammates To TeamAdds teammates To Team.
- Add View TeammatesAdds view Teammates.
- Create A ChannelCreates a Channel.
- Create A Knowledge BaseCreates a Knowledge Base.
- Create AccountCreates account.
- Create Analytics ExportCreates analytics Export.
- Create Analytics ReportCreates analytics Report.
- Create Article In A Knowledge Base In Default LocaleCreates article In A Knowledge Base In Default Locale.
- Create Article In A Knowledge Base In Specified LocaleCreates article In A Knowledge Base In Specified Locale.
- Create CallCreates call.
- Create Child FolderCreates child Folder.
- Create Child TagCreates child Tag.
- Create Child TemplateCreates child Template.
- Create Company TagCreates company Tag.
- Create Company Teammate GroupCreates company Teammate Group.
- Create ContactCreates contact.
- Create Contact ListCreates contact List.
- Create ConversationCreates conversation.
- Create DraftCreates draft.
- Create Draft ReplyCreates draft Reply.
- Create FolderCreates folder.
- Create InboxCreates inbox.
- Create Knowledge Base Category In Default LocaleCreates knowledge Base Category In Default Locale.
- Create Knowledge Base Category In Specified LocaleCreates knowledge Base Category In Specified Locale.
- Create LinkCreates link.
- Create MessageCreates message.
- Create Message ReplyCreates message Reply.
- Create Message TemplateCreates message Template.
- Create ShiftCreates shift.
- Create TagCreates tag.
- Create Team ContactCreates team Contact.
- Create Team Contact ListCreates team Contact List.
- Create Team FolderCreates team Folder.
MyCase modules
- Create a CaseCreates a case in the system.
- Create a ClientCreates a new client in the system.
- Create a LeadCreates a new lead in the system.
- Create a NoteCreates a note for a client.
- Create a Note for a CaseCreates a note for a specific case.
- Create a Note for a CompanyCreates a note for a specified company.
- Create an ExpenseCreates an expense entry in the service.
- Delete a CaseDeletes a case from the service.
- Delete a ClientDeletes a client from the database.
- Delete a NoteDeletes a note from the specified location or service.
- Delete an ExpenseDeletes a specific expense from the system.
- Delete an InvoiceDeletes an invoice from the system.
- Get a CaseRetrieves a case from a specified source.
- Get a ClientRetrieves a client using the provided client ID.
- Get a LeadRetrieves a lead from the system using specified criteria.
- Get a NoteRetrieves a note from the service.
- Get an ExpenseRetrieves an expense based on the given criteria or ID.
- List CasesRetrieves all cases.
- List Cases for a ClientRetrieves all cases for a specific client.
- List ClientsRetrieves all clients.
- List ExpensesRetrieves all expenses.
- List InvoicesRetrieves all invoices.
- List LeadsRetrieves all leads.
- List Notes for a CaseRetrieves all notes for a specific case.
- List Notes for a ClientRetrieves all notes for a client.
- Make an API CallPerforms an arbitrary authorized API call.
- Record a Payment on an InvoiceRecords a payment against an invoice for a specified amount.
- Update a CaseUpdates a case in the system with new information or changes to existing details.
- Update a ClientUpdates a client's information in the database.
- Update a LeadUpdates a lead in the CRM system with new information.
- Update a NoteUpdates a note with new information or changes existing details.
- Watch EventsTriggers when an event is created or updated.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Front and MyCase integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Front and MyCase.
Connect your Front and MyCase accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Front's "Watch Accounts" fires, WEXTL can "Create a Case" in MyCase. Front has 34 triggers (including Watch Accounts, Watch Articles In A Category, and Watch Articles In A Knowledge Base); MyCase has 31 actions (including Create a Case, Create a Client, and Create a Lead). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Front-to-MyCase automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Front (or MyCase) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Front + MyCase automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Front and MyCase integration.
- Front and MyCase integration source code, module specs and credentials implementation.
- Our Front and MyCase integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Front and MyCase — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Front integration information
- MyCase integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library