What actions can I run in Gong?

61 actions are available, including "Get Activity Aggregate-by-Period Stats", "Get Activity Aggregate Stats", and "Get Activity Day-by-Day Stats", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Gong Integrations

Conversation intelligence — calls, transcripts, stats, library, and CRM sync. When Gong signals intent, alert reps or start an AI-assisted follow-up.

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Watch Call EventsTriggers when Gong delivers an Automation-rule webhook payload for a call event.
Watch CallsTriggers when new calls are found by polling Gong for calls in a date range.
Get Activity Aggregate-by-Period StatsRetrieves aggregated activity statistics grouped by time period.
Get Activity Aggregate StatsRetrieves aggregated activity statistics for users.
Get Activity Day-by-Day StatsRetrieves daily activity statistics for users.
Get Activity Scorecards StatsRetrieves scorecard activity statistics for a date range.
Get Call Users AccessRetrieves individual user access for specific calls.
Get CRM IntegrationGet the company's CRM integration.
Get CRM ObjectsLook up specific CRM objects by id (accounts, opportunities, etc.) already synced to Gong.
Get CRM Request StatusCheck the processing status of a prior CRM upload request.
Get Data for Email AddressLook up personal data Gong holds for a given email address.
Get Data for Phone NumberLook up personal data Gong holds for a given phone number.
Get Interaction StatsRetrieves interaction statistics for a date range.
Get Permission ProfileGets a single permission profile's details.
List Assigned FlowsList the flows that given CRM prospect IDs are currently assigned to.
List Call OutcomesList the possible call-outcome values configured in the workspace.
List CallsRetrieves a list of calls from the specified date range.
List Calls ExtensiveRetrieves detailed call data with various filters.
List Call TranscriptsRetrieves transcripts of calls by date or call IDs.
List Coaching MetricsList a manager's coaching metrics for a workspace and date range.
List CRM Schema FieldsList the CRM object/field schema Gong expects for the integration.
List Flow FoldersList all company Engage flow folders, together with personal folders and folders shared with the named flow folder owner user.
List FlowsList all company Engage flows, together with personal flows and flows shared with the named flow owner user.
List Folder CallsLists the calls filed under a library folder.
List Library FoldersLists the folder structure of the call library.
List LogsRetrieve platform audit and usage logs by type and time range.
List Permission ProfilesLists all company permission profiles for a given workspace.
List Permission Profile UsersLists the users assigned to a permission profile.
List ScorecardsLists all scorecards.
List TasksList tasks (follow-ups) matching a filter.
List TrackersLists all keyword trackers.
List UsersLists all users in the workspace.
List Users ExtensiveLists users with extended data by filter.
List WorkspacesLists the Gong workspaces (business units) on this account.
Retrieve CallRetrieves a specific call by ID.
Retrieve UserRetrieves a specific user by ID.
Retrieve User Settings HistoryRetrieves the settings history for a specific user.
Validate Meeting IntegrationValidate a batch of user emails against the meeting-platform integration, returning per-email licensed-user and consent status (beta).
Add Call MediaUploads audio or video media to a call.
Assign Prospects to FlowAssign one or more prospects to an Engage flow.
Create CallCreates a new call record in Gong.
Create MeetingCreate a meeting record in Gong (beta — may 403 for tenants without access).
Create Permission ProfileCreates a new permission profile.
Delete CRM IntegrationRemove a registered CRM integration.
Delete MeetingDelete a meeting record (beta — may 403 for tenants without access).
Erase Data for Email AddressErase personal data associated with a given email address (GDPR/CCPA).
Erase Data for Phone NumberErase personal data associated with a given phone number (GDPR/CCPA).
Make an API CallPerforms an arbitrary authorized API call.
Post Digital InteractionRecord a digital (non-call) customer interaction.
Register CRM IntegrationRegister a generic CRM integration with Gong.
Remove Call Users AccessRevokes user access to calls.
Report Content SharedReport that a piece of content was shared with a prospect (legacy — limited release; superseded by the Post Digital Interaction module).
Report Content ViewedReport that a piece of shared content was viewed (legacy — limited release; superseded by the Post Digital Interaction module).
Report Custom Engagement ActionReport a custom digital-engagement action (legacy — limited release; superseded by the Post Digital Interaction module).
Set Integration SettingsSet the list of dynamic origins configured for the company's integration.
Unassign Flow by CRM Prospect IDRemove a prospect from a flow (or all flows) they're assigned to, identified by CRM prospect id.
Unassign Flow by Flow Instance IDRemove prospects from specific flow instances, identified by flow-instance id.
Update Call Users AccessGrants users access to calls.
Update MeetingUpdate an existing meeting record (beta — may 403 for tenants without access).
Update Permission ProfileUpdates an existing permission profile.
Update TaskUpdate an existing task's fields.
Upload CRM ObjectsBulk-upload CRM objects to Gong as LDJSON content in a multipart request.
Upload CRM SchemaUpload/declare the CRM object/field schema for the integration.

When to use Gong

Common scenarios where Gong automation saves time and reduces manual work.

Use Gong's "Watch Call Events" trigger to react the instant an event occurs and push data into connected tools.
Automate "Get Activity Aggregate Stats" in Gong as a workflow step — combine it with triggers, filters, and AI steps for full-pipeline coverage.
Include "Get Activity Aggregate-by-Period Stats" from Gong in larger multi-tool workflows to move data end-to-end without hand-offs.

Frequently asked questions

Common questions about automating Gong in your workflows.

Gong has 2 triggers, including "Watch Call Events" and "Watch Calls". Use them to start workflows the moment Gong events fire — no polling required.

Gong Integrations

When to use Gong

Frequently asked questions

Gong Integrations

When to use Gong

Connect Gong to any app in workflows

Frequently asked questions

Connect Gong to any app in workflows

Connect Gong to any app in workflows

Connect Gong to any app in workflows

Gong Integrations

Gong triggers and actions

When to use Gong

Frequently asked questions

What triggers does Gong support?

What actions can I run in Gong?

Do I need to write code to automate this?

Is the integration secure?

Gong Integrations

Gong triggers and actions

When to use Gong

Connect Gong to any app in workflows

Frequently asked questions

What triggers does Gong support?

What actions can I run in Gong?

Do I need to write code to automate this?

Is the integration secure?

Connect Gong to any app in workflows

Connect Gong to any app in workflows

Connect Gong to any app in workflows