Gong Integration

Conversation intelligence — calls, transcripts, stats, library, and CRM sync. Connect Gong sales events to workflows that help reps respond quickly and keep records current. Start with Watch Call Events, then trigger Get Activity Aggregate-by-Period Stats or Get Activity Aggregate Stats when prospects move forward.

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Supported triggers and actions for Gong integration

Triggers can detect changes in Gong and run actions that can create, search or modify data inside Gong automatically [3] — exactly how you set them.

Watch Call EventsTriggers when Gong delivers an Automation-rule webhook payload for a call event.
Watch CallsTriggers when new calls are found by polling Gong for calls in a date range.
Get Activity Aggregate-by-Period StatsRetrieves aggregated activity statistics grouped by time period.
Get Activity Aggregate StatsRetrieves aggregated activity statistics for users.
Get Activity Day-by-Day StatsRetrieves daily activity statistics for users.
Get Activity Scorecards StatsRetrieves scorecard activity statistics for a date range.
Get Call Users AccessRetrieves individual user access for specific calls.
Get CRM IntegrationGet the company's CRM integration.
Get CRM ObjectsLook up specific CRM objects by id (accounts, opportunities, etc.) already synced to Gong.
Get CRM Request StatusCheck the processing status of a prior CRM upload request.
Get Data for Email AddressLook up personal data Gong holds for a given email address.
Get Data for Phone NumberLook up personal data Gong holds for a given phone number.
Get Interaction StatsRetrieves interaction statistics for a date range.
Get Permission ProfileGets a single permission profile's details.
List Assigned FlowsList the flows that given CRM prospect IDs are currently assigned to.
List Call OutcomesList the possible call-outcome values configured in the workspace.
List CallsRetrieves a list of calls from the specified date range.
List Calls ExtensiveRetrieves detailed call data with various filters.
List Call TranscriptsRetrieves transcripts of calls by date or call IDs.
List Coaching MetricsList a manager's coaching metrics for a workspace and date range.
List CRM Schema FieldsList the CRM object/field schema Gong expects for the integration.
List Flow FoldersList all company Engage flow folders, together with personal folders and folders shared with the named flow folder owner user.
List FlowsList all company Engage flows, together with personal flows and flows shared with the named flow owner user.
List Folder CallsLists the calls filed under a library folder.
List Library FoldersLists the folder structure of the call library.
List LogsRetrieve platform audit and usage logs by type and time range.
List Permission ProfilesLists all company permission profiles for a given workspace.
List Permission Profile UsersLists the users assigned to a permission profile.
List ScorecardsLists all scorecards.
List TasksList tasks (follow-ups) matching a filter.
List TrackersLists all keyword trackers.
List UsersLists all users in the workspace.
List Users ExtensiveLists users with extended data by filter.
List WorkspacesLists the Gong workspaces (business units) on this account.
Retrieve CallRetrieves a specific call by ID.
Retrieve UserRetrieves a specific user by ID.
Retrieve User Settings HistoryRetrieves the settings history for a specific user.
Validate Meeting IntegrationValidate a batch of user emails against the meeting-platform integration, returning per-email licensed-user and consent status (beta).
Add Call MediaUploads audio or video media to a call.
Assign Prospects to FlowAssign one or more prospects to an Engage flow.
Create CallCreates a new call record in Gong.
Create MeetingCreate a meeting record in Gong (beta — may 403 for tenants without access).
Create Permission ProfileCreates a new permission profile.
Delete CRM IntegrationRemove a registered CRM integration.
Delete MeetingDelete a meeting record (beta — may 403 for tenants without access).
Erase Data for Email AddressErase personal data associated with a given email address (GDPR/CCPA).
Erase Data for Phone NumberErase personal data associated with a given phone number (GDPR/CCPA).
Make an API CallPerforms an arbitrary authorized API call.
Post Digital InteractionRecord a digital (non-call) customer interaction.
Register CRM IntegrationRegister a generic CRM integration with Gong.
Remove Call Users AccessRevokes user access to calls.
Report Content SharedReport that a piece of content was shared with a prospect (legacy — limited release; superseded by the Post Digital Interaction module).
Report Content ViewedReport that a piece of shared content was viewed (legacy — limited release; superseded by the Post Digital Interaction module).
Report Custom Engagement ActionReport a custom digital-engagement action (legacy — limited release; superseded by the Post Digital Interaction module).
Set Integration SettingsSet the list of dynamic origins configured for the company's integration.
Unassign Flow by CRM Prospect IDRemove a prospect from a flow (or all flows) they're assigned to, identified by CRM prospect id.
Unassign Flow by Flow Instance IDRemove prospects from specific flow instances, identified by flow-instance id.
Update Call Users AccessGrants users access to calls.
Update MeetingUpdate an existing meeting record (beta — may 403 for tenants without access).
Update Permission ProfileUpdates an existing permission profile.
Update TaskUpdate an existing task's fields.
Upload CRM ObjectsBulk-upload CRM objects to Gong as LDJSON content in a multipart request.
Upload CRM SchemaUpload/declare the CRM object/field schema for the integration.

How to integrate Gong in automation workflow?

3 simple steps to make your Gong connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select Gong in workflow

Pick Gong app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect Gong

When prompted, authorize access to Gong in WEXTL once. Gong credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your Gong account. Approve?

STEP 3

Build a workflow

Build your workflow with Gong yourself or with WEXTL® AI Builder. Connect Gong to any available integrations [5], or use HTTP node to go beyond them.

Gong

How Gong connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Gong app is called in workflows. That allows your sales automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Gong supports.

Full Gong API documentation

The following table illustrates what fields Gong integration require during authorization flow inside our workflow builder [4].

Demonstration of Gong connection step inside WEXTL Workflow Builder [4].

Field	Type	Help
Access KeyRequired	text	Gong Access Key — from Gong → Settings → Ecosystem → API.
Access Key SecretRequired	password	Gong Access Key Secret — from Gong → Settings → Ecosystem → API.
API Base URLRequired	text	API base URL from API settings (default https://api.gong.io).

Connect Gong to popular apps on WEXTL

Enter a name of the other app you want to sync with Gong below. Click on selected app to explore integration options with Gong. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with Gong integration

Select Watch Call Events trigger from Gong - this will be a starting point in your automation. Whenever event happens in Gong, workflow will start [7] from Watch Call Events node.

Search for Add Call Media, connect it as the next step of integration sequence. You can use filters between Watch Call Events and Add Call Media, so only important data pass from Watch Call Events to the next step. WEXTL gives you full control over the process of Gong automation. All parts of workflow are visible on the canvas [4].

Gong on WEXTL has 63 modules for combining sales automations. Explore Gong documentation for more.

Gong

Watch Call Events

Leexi AI

Performs action

Leexi AI

Triggers

Gong

Add Call Media

Demonstration of how visual Gong automation [6] looks in WEXTL.

Frequently asked questions

Common questions about automating Gong in your workflows.

Gong has 2 triggers, including "Watch Call Events" and "Watch Calls". Triggers are start points of the workflow, and automations may start from them.

Integration has 61 actions, including "Get Activity Aggregate-by-Period Stats", "Get Activity Aggregate Stats", and "Get Activity Day-by-Day Stats", and more. Refer to our Gong Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The Gong integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Gong official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where Gong provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Gong or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Gong inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Gong modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the Gong integration.

Gong integration source code, module specs and credentials implementation.
Internal Gong integration documentation, structured input and output parameters, scopes, and authentication methods.
Official Gong vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® Gong App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

Gong Integration

Supported triggers and actions for Gong integration