STEP 1
Connect Appcues and Gong
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Appcues and Gong Integration
Keep Appcues and Gong in sync by integrating their events and actions. When sales events happen in Appcues, update the Gong automatically - without any line of code in visual workflow builder.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Learn about Appcues and Gong
Detailed info you need to know about Appcues and Gong integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Appcues to Gong
Set up your Appcues and Gong integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Appcues and Gong nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Appcues and Gong. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Appcues and Gong work in WEXTL?
WEXTL exposes actions and triggers for Appcues and Gong that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Appcues triggersGong actions
Appcues modules
- Add Members to a GroupAssociates users to a specified group.
- Add Users to a SegmentAdds users to a specified segment.
- Create a SegmentCreates a segment based on specified criteria.
- Delete a SegmentDeletes a segment from the service.
- Delete a User ProfileDeletes a user profile from the database or service.
- Export Bulk Event DataExports bulk event data from the service for further analysis or backup.
- Export Segment MembershipExports a segment membership list from the system.
- Get a ChecklistRetrieves a checklist from the service.
- Get a FlowRetrieves a flow by its ID.
- Get a Group ProfileRetrieves a group profile from the service.
- Get a Job StatusRetrieves the status of a specific job.
- Get a Mobile ExperienceRetrieves a mobile experience.
- Get a PinRetrieves a pin using its unique identifier.
- Get a SegmentRetrieves a specific segment by ID.
- Get a User ProfileRetrieves a user profile using the specified parameters.
- Get ChecklistsRetrieves all checklists from the service.
- Get FlowsRetrieves all flows from the service.
- Get Mobile ExperiencesRetrieves all mobile experiences.
- Get PinsRetrieves all pins.
- Get SegmentsRetrieves all segments from the service.
- Get User Event HistoryRetrieves all user event history.
- Import Bulk Event DataImports bulk event data into the system for processing.
- Import Bulk Group Profile DataImports bulk group profile data from a source system.
- Import Bulk User Profile DataImports bulk user profile data into the system.
- List JobsRetrieves all jobs.
- Make an API CallPerforms an arbitrary authorized API call.
- Publish a ChecklistPublishes a checklist to the specified platform.
- Publish a FlowPublishes a flow to a specified platform.
- Publish a Mobile ExperiencePublishes a mobile experience for end users on the specified platform.
- Publish a PinPublishes a pin on a designated platform or service.
- Remove Users from a SegmentRemoves users from a specified segment.
- Track a User EventTriggers when a user event is tracked.
- Unpublish a ChecklistUnpublishes a checklist by changing its status.
- Unpublish a FlowUnpublishes a flow to make it inactive.
- Unpublish a Mobile ExperienceUnpublishes a mobile experience, making it no longer available to users.
- Unpublish a PinUnpublishes a pin from a specific board.
- Update a Group ProfileUpdates a group's profile information based on the given inputs.
- Update a SegmentUpdates a segment with new information.
- Update a User ProfileUpdates a user profile with new information.
- Watch Checklist CompletedTriggers when a checklist is completed.
- Watch Checklist Item CompletedTriggers when a checklist item is completed.
- Watch Checklist ShownTriggers when a checklist is shown to a user.
- Watch Checklist SkippedTriggers when a checklist is skipped.
- Watch Mobile Flow StartedTriggers when a mobile flow is started.
- Watch NPS FeedbackTriggers when NPS feedback is submitted.
- Watch NPS ScoreTriggers when an NPS score is submitted.
- Watch Pin InteractedTriggers when a user interacts with a pin.
- Watch Webflow Button ClickedTriggers when a button in a web flow is clicked.
- Watch Webflow CompletedTriggers when a web flow is completed.
- Watch Webflow Form SubmittedTriggers when a form in a web flow is submitted.
Gong modules
- Add Call MediaUploads audio or video media to a call.
- Assign Prospects to FlowAssign one or more prospects to an Engage flow.
- Create CallCreates a new call record in Gong.
- Create MeetingCreate a meeting record in Gong (beta — may 403 for tenants without access).
- Create Permission ProfileCreates a new permission profile.
- Delete CRM IntegrationRemove a registered CRM integration.
- Delete MeetingDelete a meeting record (beta — may 403 for tenants without access).
- Erase Data for Email AddressErase personal data associated with a given email address (GDPR/CCPA).
- Erase Data for Phone NumberErase personal data associated with a given phone number (GDPR/CCPA).
- Get Activity Aggregate StatsRetrieves aggregated activity statistics for users.
- Get Activity Aggregate-by-Period StatsRetrieves aggregated activity statistics grouped by time period.
- Get Activity Day-by-Day StatsRetrieves daily activity statistics for users.
- Get Activity Scorecards StatsRetrieves scorecard activity statistics for a date range.
- Get Call Users AccessRetrieves individual user access for specific calls.
- Get CRM IntegrationGet the company's CRM integration.
- Get CRM ObjectsLook up specific CRM objects by id (accounts, opportunities, etc.) already synced to Gong.
- Get CRM Request StatusCheck the processing status of a prior CRM upload request.
- Get Data for Email AddressLook up personal data Gong holds for a given email address.
- Get Data for Phone NumberLook up personal data Gong holds for a given phone number.
- Get Interaction StatsRetrieves interaction statistics for a date range.
- Get Permission ProfileGets a single permission profile's details.
- List Assigned FlowsList the flows that given CRM prospect IDs are currently assigned to.
- List Call OutcomesList the possible call-outcome values configured in the workspace.
- List Call TranscriptsRetrieves transcripts of calls by date or call IDs.
- List CallsRetrieves a list of calls from the specified date range.
- List Calls ExtensiveRetrieves detailed call data with various filters.
- List Coaching MetricsList a manager's coaching metrics for a workspace and date range.
- List CRM Schema FieldsList the CRM object/field schema Gong expects for the integration.
- List Flow FoldersList all company Engage flow folders, together with personal folders and folders shared with the named flow folder owner user.
- List FlowsList all company Engage flows, together with personal flows and flows shared with the named flow owner user.
- List Folder CallsLists the calls filed under a library folder.
- List Library FoldersLists the folder structure of the call library.
- List LogsRetrieve platform audit and usage logs by type and time range.
- List Permission Profile UsersLists the users assigned to a permission profile.
- List Permission ProfilesLists all company permission profiles for a given workspace.
- List ScorecardsLists all scorecards.
- List TasksList tasks (follow-ups) matching a filter.
- List TrackersLists all keyword trackers.
- List UsersLists all users in the workspace.
- List Users ExtensiveLists users with extended data by filter.
- List WorkspacesLists the Gong workspaces (business units) on this account.
- Make an API CallPerforms an arbitrary authorized API call.
- Post Digital InteractionRecord a digital (non-call) customer interaction.
- Register CRM IntegrationRegister a generic CRM integration with Gong.
- Remove Call Users AccessRevokes user access to calls.
- Report Content SharedReport that a piece of content was shared with a prospect (legacy — limited release; superseded by the Post Digital Interaction module).
- Report Content ViewedReport that a piece of shared content was viewed (legacy — limited release; superseded by the Post Digital Interaction module).
- Report Custom Engagement ActionReport a custom digital-engagement action (legacy — limited release; superseded by the Post Digital Interaction module).
- Retrieve CallRetrieves a specific call by ID.
- Retrieve UserRetrieves a specific user by ID.
Frequently asked questions
Common questions about connecting Appcues and Gong.
Connect your Appcues and Gong accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Appcues's "Watch Checklist Completed" fires, WEXTL can "Add Call Media" in Gong. Appcues has 13 triggers (including Watch Checklist Completed, Watch Checklist Item Completed, and Watch Checklist Shown); Gong has 61 actions (including Add Call Media, Assign Prospects to Flow, and Create Call). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Appcues-to-Gong automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Appcues (or Gong) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Appcues + Gong automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Appcues and Gong integration.
- Appcues and Gong integration source code, module specs and credentials implementation.
- Our Appcues and Gong integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Appcues and Gong — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Appcues integration information
- Gong integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library