JustCall Integration

Business phone system for calls, SMS, and sales dialer campaigns. Use JustCall as a communication layer for triggering workflows and sending context where it belongs. Start from Watch Blacklisted Contacts, then follow with Get a Call or Get Account Call Analytics.

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Supported triggers and actions for JustCall integration

Triggers can detect changes in JustCall and run actions that can create, search or modify data inside JustCall automatically [3] — exactly how you set them.

Watch Blacklisted ContactsTriggers when new blacklisted contacts are available.
Watch CallsTriggers when new JustCall calls are available.
Watch CampaignContactsTriggers when newly observed JustCall records are available.
Watch CampaignsTriggers when new Sales Dialer campaigns are available.
Watch ContactsTriggers when new contacts are available.
Watch Phone NumbersTriggers when new JustCall phone numbers are available.
Watch RCS MessagesTriggers when new RCS messages are available.
Watch RCS SendersTriggers when new RCS senders are available.
Watch RcsTemplatesTriggers when newly observed JustCall records are available.
Watch SalesDialerCallsTriggers when newly observed JustCall records are available.
Watch SalesDialerContactsTriggers when newly observed JustCall records are available.
Watch SpecialDatesTriggers when newly observed JustCall records are available.
Watch TextGroupMessagesTriggers when newly observed JustCall records are available.
Watch TextGroupsTriggers when newly observed JustCall records are available.
Watch TextsTriggers when newly observed JustCall records are available.
Watch Text TagsTriggers when new text tags are available.
Watch UserGroupsTriggers when newly observed JustCall records are available.
Watch UsersTriggers when new JustCall users are available.
Watch WhatsAppMessagesTriggers when newly observed JustCall records are available.
Watch WhatsAppTemplatesTriggers when newly observed JustCall records are available.
Get a CallRetrieve a JustCall call.
Get Account Call AnalyticsRetrieve call analytics for the account.
Get a ContactRetrieves a contact by ID.
Get Agent Call AnalyticsRetrieve call analytics for an agent.
Get an AppointmentRetrieve an appointment by ID.
Get an RCS MessageRetrieve an RCS message by ID.
Get an SMS GroupRetrieve an SMS group by ID.
Get an SMS Group MessageRetrieve an SMS group message by ID.
Get an SMS MessageRetrieve an SMS or MMS message by its ID.
Get an SMS TagRetrieves an SMS tag by ID.
Get a Phone NumberRetrieve a JustCall phone number by its ID.
Get a Sales Dialer CallRetrieve a Sales Dialer call by ID.
Get a Sales Dialer CampaignRetrieve a Sales Dialer campaign by its ID.
Get a Sales Dialer ContactRetrieve a Sales Dialer contact by ID.
Get a Special DateRetrieve a special date by its ID.
Get a UserRetrieve a JustCall user by ID.
Get a User GroupRetrieve a JustCall user group by ID.
Get a WhatsApp MessageRetrieve a WhatsApp message by ID.
Get Call AI DataRetrieve AI insights and metadata for a call.
Get Call JourneyRetrieve the journey of a completed JustCall call.
Get Meeting AI DataRetrieve AI insights and metadata for a meeting.
Get Number Call AnalyticsRetrieve call analytics for a phone number.
Get Sales Dialer Agent AnalyticsRetrieve Sales Dialer analytics for an agent.
Get Sales Dialer Bulk Import StatusRetrieve the current status of a Sales Dialer contact bulk import.
Get Voice Agent DataRetrieve voice agent insights and metadata for a completed JustCall call.
List Appointment Available SlotsList available time slots for an appointment.
List Blacklisted ContactsList contacts in the blacklist, DND, or DNM lists.
List Call AI DataList AI insights and metadata for calls.
List CallsList calls from JustCall.
List ContactsLists contacts in the JustCall account.
List Meeting AI DataList AI insights and metadata for meetings.
List Phone NumbersList JustCall phone numbers with optional filters.
List RCS MessagesList RCS messages for a sender.
List RCS SendersList RCS senders linked to the JustCall account.
List RCS TemplatesList company-scoped RCS templates.
List Sales Dialer CallsLists calls in the Sales Dialer account.
List Sales Dialer Campaign ContactsList contacts in a Sales Dialer campaign.
List Sales Dialer CampaignsList Sales Dialer campaigns with optional documented filters.
List Sales Dialer Contact Custom FieldsList custom fields configured for Sales Dialer contacts.
List Sales Dialer ContactsList contacts in the Sales Dialer account.
List SMS Group MessagesList messages sent in an SMS group.
List SMS GroupsList SMS groups for a JustCall number.
List SMS MessagesList SMS and MMS messages in the JustCall account.
List SMS TagsList tags in the JustCall account.
List SMS Thread MessagesList messages in an SMS thread.
List SMS ThreadsLists SMS threads in the JustCall account.
List Special DatesList special dates in the JustCall account.
List User GroupsList user groups in the JustCall account.
List UsersList JustCall users with optional filters.
List Voice AgentsList AI Voice Agents configured in JustCall.
List Webhook SubscriptionsList webhook subscriptions for the account.
List WhatsApp MessagesList WhatsApp messages linked to the JustCall account.
List WhatsApp TemplatesList WhatsApp templates for a JustCall WhatsApp number.
Add a Contact to a Sales Dialer CampaignAdd an existing or new contact to a Sales Dialer campaign.
Add a Tag to an SMS ThreadAdd a tag to an existing SMS thread.
Add Members to an SMS GroupAdd agents or contacts to an SMS group.
Add Members to a User GroupAdd users to a JustCall user group.
Add URL to a WebhookAdd a destination URL to an existing webhook.
Bulk Add Contacts to BlacklistAdd up to 100 numbers to the DND, DNM, or blacklist lists.
Bulk Add Sales Dialer Contacts to DNCAAdd multiple Sales Dialer contacts to the Do Not Call list.
Bulk Import Sales Dialer ContactsCreate or update up to 250 Sales Dialer contacts and optionally add them to a campaign.
Check SMS ReplyRetrieve the most recent inbound SMS from a contact.
Check WhatsApp ReplyRetrieve the most recent WhatsApp reply from a contact.
Create a ContactCreates a contact in JustCall.
Create an AppointmentCreate an appointment in JustCall.
Create an RCS Card TemplateCreates an RCS card template for messages.
Create an RCS Carousel TemplateCreates an RCS carousel template for messages.
Create an RCS Media TemplateCreates an RCS media template for messages.
Create an RCS Text TemplateCreates an RCS text template for messages.
Create an SMS GroupCreate an SMS group and send its initial message.
Create an SMS TagCreates an SMS tag in the JustCall account.
Create a Sales Dialer CampaignCreates a Sales Dialer campaign.
Create a Sales Dialer ContactCreate a contact in Sales Dialer.
Create a Special DateCreate a special date with a time slot in an IANA timezone.
Create a User GroupCreate a JustCall user group with optional initial members.
Delete a ContactDeletes a contact from JustCall.
Delete an SMS GroupDelete an SMS group by ID.
Delete an SMS TagDeletes an SMS tag by ID.
Delete a Sales Dialer ContactDelete a Sales Dialer contact by ID.
Delete a Special DateDelete a special date by its ID.
Delete a User GroupDelete a JustCall user group.
Detect Incoming NumberDetect whether an incoming number is mobile, landline, or VOIP.
Download Call RecordingDownload the recording for a completed JustCall call.
Initiate a Voice Agent CallStart an outbound call with a JustCall voice agent.
Make an API CallSend a custom HTTP request to the JustCall API.
Remove a Contact From a Sales Dialer CampaignRemove one contact or all contacts from a Sales Dialer campaign.
Remove a Tag From an SMS ThreadRemove a tag from an existing SMS thread.
Remove Members From an SMS GroupRemove agents or contacts from an SMS group.
Remove Members From a User GroupRemove users from a JustCall user group.
Remove URL From a WebhookRemove a destination URL from an existing webhook.
Send an RCS MessageSend a freeform, media, or approved-template RCS message.
Send an SMS Group MessageSend an SMS message in a group.
Send a WhatsApp MessageSend a freeform, media, or approved-template WhatsApp message.
Send SMS/MMSSend an SMS or MMS from a JustCall number.
Update a CallUpdate notes, disposition, or rating for a completed JustCall call.
Update a ContactUpdates an existing JustCall contact.
Update a Sales Dialer CampaignUpdates a Sales Dialer campaign.
Update a Sales Dialer ContactUpdate a Sales Dialer contact and its custom fields.
Update a Special DateUpdate a special date's name, timezone, or time slot.
Update a User GroupUpdate a JustCall user group.
Update Contact StatusAdd or remove an existing contact from the DND, DNM, or blacklist lists.
Update User AvailabilitySet a JustCall user's availability status.

How to integrate JustCall in automation workflow?

3 simple steps to make your JustCall connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select JustCall in workflow

Pick JustCall app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect JustCall

When prompted, authorize access to JustCall in WEXTL once. JustCall credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your JustCall account. Approve?

STEP 3

Build a workflow

Build your workflow with JustCall yourself or with WEXTL® AI Builder. Connect JustCall to any available integrations [5], or use HTTP node to go beyond them.

JustCall

How JustCall connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever JustCall app is called in workflows. That allows your communication automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that JustCall supports.

Full JustCall API documentation

The following table illustrates what fields JustCall integration require during authorization flow inside our workflow builder [4].

Demonstration of JustCall connection step inside WEXTL Workflow Builder [4].

Field	Type	Help
API KeyRequired	password	Sign in to JustCall, select your profile icon, then open APIs and Webhooks and copy the API Key.
API SecretRequired	password	In your APIs and Webhooks page, copy the API Secret that belongs to the API Key.

Connect JustCall to popular apps on WEXTL

Enter a name of the other app you want to sync with JustCall below. Click on selected app to explore integration options with JustCall. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with JustCall integration

Select Watch Blacklisted Contacts trigger from JustCall - this will be a starting point in your automation. Whenever event happens in JustCall, workflow will start [7] from Watch Blacklisted Contacts node.

Search for Add a Contact to a Sales Dialer Campaign, connect it as the next step of integration sequence. You can use filters between Watch Blacklisted Contacts and Add a Contact to a Sales Dialer Campaign, so only important data pass from Watch Blacklisted Contacts to the next step. WEXTL gives you full control over the process of JustCall automation. All parts of workflow are visible on the canvas [4].

JustCall on WEXTL has 122 modules for combining communication automations. Explore JustCall documentation for more.

JustCall

Watch Blacklisted Contacts

BatchDialer

Performs action

BatchDialer

Triggers

JustCall

Add a Contact to a Sales Dialer Campaign

Demonstration of how visual JustCall automation [6] looks in WEXTL.

Frequently asked questions

Common questions about automating JustCall in your workflows.

JustCall has 20 triggers, including "Watch Blacklisted Contacts", "Watch Calls", and "Watch CampaignContacts", and more. Triggers are start points of the workflow, and automations may start from them.

Integration has 102 actions, including "Get a Call", "Get Account Call Analytics", and "Get a Contact", and more. Refer to our JustCall Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The JustCall integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by JustCall official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where JustCall provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever JustCall or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for JustCall inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with JustCall modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the JustCall integration.

JustCall integration source code, module specs and credentials implementation.
Internal JustCall integration documentation, structured input and output parameters, scopes, and authentication methods.
Official JustCall vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® JustCall App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

JustCall Integration

Supported triggers and actions for JustCall integration